PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SIDE BRANCH HOSE BOLTS ON CERTAIN 336ELH EXCAVATORS
Usage:
TEBE0073-00
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| 14Aug2013 |
U-365
O-308
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| Priority | PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SIDE BRANCH HOSE BOLTS ON CERTAIN 336ELH EXCAVATORS |
|
| 5057 | PI32215 |
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| NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32215" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32215" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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COMPLETION DATE |
TERMINATION DATE |
| 28Feb2014 | 31Aug2014 |
PROBLEM
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| The side branch hoses were installed with incorrect bolts on certain 336ELH Excavators. The existing bolts are too long and can cause an oil leak. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 336E L H | RZA00184, 189-191, 193, 195-196, 201-203, 213 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 8 | 8T4184 | BOLT-HEX HEAD |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 36% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the attached Rework Procedure. |
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OWNER NOTIFICATION
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| Owners in the following countries will receive the attached Owner Notification: US Canada |
SERVICE CLAIM ALLOWANCES
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| NOTE: This is a 0.5-hour job | |||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
| MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
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| EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SIDE BRANCH HOSE BOLTS MODELS INVOLVED - CERTAIN 336ELH EXCAVATORS Dear Cat Product Owner: The side branch bolts needs to be replaced on the products listed below. The existing bolt can cause an oil leak. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 14Aug2013 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 14Aug2013 Service Letter |
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| 1. Remove each 8T-4194 Bolt one at at a time and replace with a new 8T-4184 Bolt. Refer to Image1.1.1. Note: The bolts must be replaced one at a time in order to prevent oil from leaking. |
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| Image1.1.1 |
| 2. Install the remaining seven bolts one at a time. Tighten the eight 8T-4184 Bolts to a specified torque of 100 N.m. |
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