PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLYWHEEL LUBE HOSES ON CERTAIN 365C, 374D, 385C, AND 390D EXCAVATORS
Usage:
TEBE0091-00
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| 16Oct2013 |
U-506
D-420
O-423
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLYWHEEL LUBE HOSES ON CERTAIN 365C, 374D, 385C, AND 390D EXCAVATORS |
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| 1307 5070 | PS52542 |
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52542" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Oct2015 |
PROBLEM
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| The existing flywheel lube hoses can fail prematurely, resulting in engine oil leakage on certain 365C, 374D, 385C, and 390D Excavators. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 365C L | ELC00156-00160, 164, 166-167, 174, 177, 182-183, 185-186, 188, 193-194, 202-203, 208-209, 213, 215-220, 223-224, 228, 243-244, 259-260, 280, 282, 284, 286, 291, 303, 306-310, 313-316, 322, 334, 337, 339-340, 352-361, 363-371, 374-376, 379, 383-385, 393-394, 397, 400, 404, 406-407, 417-418, 420, 425-428, 444, 449-450, 453, 462, 464-467, 471-473, 477, 487-488, 490-493, 497, 506-509, 512-513, 522-525, 530-531, 533, 538, 541-546, 548-551, 554, 568, 570-579, 583, 586-590 MCS00534, 536-540 MCY00529 |
| 374D L | PAP00180, 210, 272, 280-283, 319, 321-322 PAS00145-00147, 149-154, 156, 159, 161, 164-165, 169-171, 175-184, 187-188, 195, 198-202, 407-412, 418-425, 437-441, 443-446, 449-450, 460, 463, 466, 468-469, 477-478, 496, 498, 500, 503, 510-511, 515, 517, 523-524, 526, 573, 575, 580, 585-586, 590-591, 600-603, 610-614, 620, 628-629, 631, 646, 654-655, 660-664, 666, 675, 681, 685-687, 698, 701-707, 712-714, 729, 731-732, 750, 753, 756-763, 765-771, 804, 807-808, 814-818, 832-833, 835-837, 870, 877 PAX00349 |
| 385C | KKK00192-00193 |
| 385C L | EDA00466, 469 SBE00168-00169, 171, 174-177, 180-181, 183, 187, 189-190, 192-194, 196, 199, 202-203, 208, 214-217, 226, 229, 231, 256, 264, 267-268, 274, 277-279, 281-283, 286-287, 289-290, 309-310, 323-325, 330, 332-334, 336, 342, 345-347, 352, 360-362, 376-377, 399, 407-410, 412, 422, 424, 426, 428, 433, 443-445, 454, 460-462, 469-473, 475-477, 482-490, 492-493, 506-512, 517-518, 520-529 |
| 390D | KCZ00151-00166, 168-172, 174-179 |
| 390D L | WAG00178 WAP00177, 179, 188-191, 197-198, 207, 211-215, 222-225, 243, 245, 247, 250, 257, 265-273, 279-280, 282-286, 292-294, 296-305, 310-313, 336-339, 342, 344, 346-347, 349-351, 370, 380-386, 388-390, 398, 400-402, 412-413, 416, 424-427, 429-434, 436, 443-447, 450, 458-462, 464-468, 471-474, 478-479, 483-484, 486, 488-489, 491-501, 505-506, 511-517, 519-524, 526-528, 531, 533-534, 536-537, 540, 544-545, 558-560, 566 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 2551257 | HOSE AS |
| 1 | 4351481 | HOSE AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Inspect flywheel housing lube hoses. If engine oil leaks are occurring, replace leaking hoses with improved hoses. Refer to Image 1 for hose locations and part numbers Flywheel lube hoses: 172-8827 change to 255-1257 2W-4332 change to 435-1481 |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-12 mo |
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13-24 mo |
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| NOTE: This is a 4.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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