PRODUCT SUPPORT PROGRAM FOR REPLACING ENGINE OIL FILTER ELEMENT ON CERTAIN 320D, 320E, 323E, 324E, AND 329E EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REPLACING ENGINE OIL FILTER ELEMENT ON CERTAIN 320D, 320E, 323E, 324E, AND 329E EXCAVATORS

Usage:

TEBE0080-02

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24Sep2013

(Revised 19Dec2013)

U-441

A-301

D-366

O-370

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REPLACING ENGINE OIL FILTER ELEMENT ON CERTAIN 320D, 320E, 323E, 324E, AND 329E EXCAVATORS
1308 1306		PS52518

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NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52518" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 24Sep2013 (Revised 17Oct2013) Service Letter. Changes have been made to the Termination Date and Affected Product.

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TERMINATION DATE

31Mar2014

PROBLEM

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Some existing engine oil (lube) filter element may leak oil. This leak will originate where the housing is screwed into the base (Image1).

AFFECTED PRODUCT

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Model	Identification Number
320D 2	DNP00252-00350, 352-353, 355, 357, 360 GBA00132-00785 LMA00251-00546
320D 2L	KHR00103-00195, 198-218 NBT00121-00538
320E	AWS00121-00148 SXE00195-00548, 550-564, 566-642, 644-659, 661-665, 668
320E L	KLT00153-00159 LAK00158-00175, 178 NAZ00149-01149, 1151-1155, 1157-1164, 1166 REE00171-00515 TNJ00175-00296, 298 WBK00193-02753
320E LN	DFG00187-00210
320E LRR	MEW00191-00194 PNL00158-00297 TFX00103-00875, 878
320E RR	LHN00128-00214, 216-222
323E LN	TDW00150-00232
323E SA	YRP00135-00164
324E	JCZ00107-00128
324E L	KTE00162-00184 PNW00174, 176-1353, 1355-1357, 1359-1361, 1363-1371, 1373-1374 TLF00108-00320
324E LN	LDG00175-00437
329E	PTY00105-00116
329E L	PLW00131-01634 RDX00187-00190 TST00251-00581 ZCD00154-00383, 385-423
329E LN	RLD00101-00461
329E OEM	K2L00101-00145

PARTS NEEDED

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Qty	Part Number	Description
1	3223155	ELEMENT AS-LUBE
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Drain the oil from the filter into a catch bucket by unscrewing the drain valve on the bottom of the filter (Image2) until oil begins to flow. After draining filter, remove the filter housing. Clean the filter housing and the base. Install the new filter element into the housing. Apply a thin coat of engine oil to the seal. Reinstall the housing. Tighten the housing, making sure that the flange of the housing makes contact all around the the bottom of the filter base (the factory tightens to 90 Nm). Make sure that the drain valve on the bottom of the filter housing is closed.

Special note:
1) Before installation of new element, observe the Date Code on the top of the element (Image3). Do not used elements with the following Date Codes:
NUNAUE
NUNDUM
NUNEUE
NUNMUE
NUNOUM
NUNRUE
NUNUUE
NUUMUM
NUUNUM
NUUUUM

2)Please include in the warranty story/comment the Date Code of the used element.

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Image1

Image2

Image3

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-5000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%