PRODUCT SUPPORT PROGRAM FOR INSTALLING THE CORRECT SHIMS FOR THE QUICK COUPLERS ON CERTAIN 336E L HYDRAULIC EXCAVATORS
Usage:
TEBE0078-00
Show/hide table
| 09Aug2013 |
U-355
Show/hide table
| Before/After | PRODUCT SUPPORT PROGRAM FOR INSTALLING THE CORRECT SHIMS FOR THE QUICK COUPLERS ON CERTAIN 336E L HYDRAULIC EXCAVATORS |
|
| 6129 | PS43982 |
|
Show/hide table
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43982" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
Show/hide table
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
Show/hide table
TERMINATION DATE |
| 31Aug2015 |
PROBLEM
Show/hide table
| The existing shims may be the wrong size on for the quick couplers on certain 336E L Excavators. The shims can be too large and will block the O-ring seal from preventing contamination entering the pin area between the quick coupler and the nose of the stick. |
AFFECTED PRODUCT
Show/hide table
| Model | Identification Number |
| 336E L | FJH00435, 437, 442, 445-446, 451, 460-461, 464, 468-469, 471, 474, 479, 481-482, 484, 486, 488, 507, 512, 517-518, 527, 532, 534, 536-537, 539, 541, 543 JRJ00234-00240, 242-243, 246-249, 251-253, 255-258, 262 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
| 2 | 1728429 | SHIM |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
Show/hide table
| Refer to SEBU8471, Operation and Maintenance Manual, Operation Section, "Quick Coupler Installation and Removal", for the procedures to remove and install the quick coupler. 1. Remove the quick coupler from the stick. 2. Inspect the pin and bearing area for contamination. Clean the area as needed. 3. Reinstall the quick coupler with the correct shims. The correct shim has an outer diameter of 180mm. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
0-12 mo |
||||||
Show/hide table
| NOTE: This is a 1.0-hour job | ||||||
Show/hide table
PARTS DISPOSITION
Show/hide table
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM FOR INSTALLING THE JACKET WATER HEATER ON CERTAIN 320E HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING THE JACKET WATER HEATER ON CERTAIN 320E HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SIDE BRANCH HOSE BOLTS ON CERTAIN 336ELH EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE SIDE BRANCH HOSE BOLTS ON CERTAIN 336ELH EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING 0R-9250, 0R-3860, AND 0R-3233 REMAN SCAVENGE OIL PUMPS IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REWORKING 0R-9250, 0R-3860, AND 0R-3233 REMAN SCAVENGE OIL PUMPS IN DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ADJUSTMENT SCREW ON CERTAIN B20 HYDRAULIC HAMMERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE ADJUSTMENT SCREW ON CERTAIN B20 HYDRAULIC HAMMERS
Servicio de Conectores Deutsch de Tipo HD DT y DRC Servicio de Conectores Deutsch de Tipo HD DT y DRC
OBSERVING FUEL FLOW TO CHECK FOR EXCESSIVE AIR IN FUEL SYSTEMS{0651, 1250} OBSERVING FUEL FLOW TO CHECK FOR EXCESSIVE AIR IN FUEL SYSTEMS{0651, 1250}
Using 5P4175 Boring Tool Group And 5P1618 Tool Arrangement{0672, 1200} Using 5P4175 Boring Tool Group And 5P1618 Tool Arrangement{0672, 1200}
Modification Of 4N8735 And OR1520 Oil Pumps{1304} Modification Of 4N8735 And OR1520 Oil Pumps{1304}
Installation Of 0R2554 Remanufactured Short Block Group{1200} Installation Of 0R2554 Remanufactured Short Block Group{1200}
7000 Series Nozzles{0782} 7000 Series Nozzles{0782}
Battery Ratings And Cross Reference Chart{1401} Battery Ratings And Cross Reference Chart{1401}
use of 8t3115 portable track lubricatorAll Sealed and Lubricated Track Groups{0646, 4169, 4170} use of 8t3115 portable track lubricatorAll Sealed and Lubricated Track Groups{0646, 4169, 4170}
PRODUCT SUPPORT PROGRAM FOR REPLACING ENGINE OIL FILTER ELEMENT ON CERTAIN 320D, 320E, 323E, 324E, AND 329E EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING ENGINE OIL FILTER ELEMENT ON CERTAIN 320D, 320E, 323E, 324E, AND 329E EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLYWHEEL LUBE HOSES ON CERTAIN 365C, 374D, 385C, AND 390D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE FLYWHEEL LUBE HOSES ON CERTAIN 365C, 374D, 385C, AND 390D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK REGENERATION VALVE ON CERTAIN 336E EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE STICK REGENERATION VALVE ON CERTAIN 336E EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR RESETTING THE C6.6 ENGINE POWER RATING ON CERTAIN 320DGC AND 323D EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR RESETTING THE C6.6 ENGINE POWER RATING ON CERTAIN 320DGC AND 323D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR FLUSHING HYDRAULIC SYSTEM AND TANK ON CERTAIN 307E MINI EXCAVATORS PRODUCT SUPPORT PROGRAM FOR FLUSHING HYDRAULIC SYSTEM AND TANK ON CERTAIN 307E MINI EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRACK LINK ASSEMBLY ON CERTAIN 311D LRR, 312D, 312D 2, 312D LC, 312D 2 L, 312E, 312F, 313D, 313D 2, 313D CR, 313D SR, 314D CR, 314D SR, AND 314E CR EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE TRACK LINK ASSEMBLY ON CERTAIN 311D LRR, 312D, 312D 2, 312D LC, 312D 2 L, 312E, 312F, 313D, 313D 2, 313D CR, 313D SR, 314D CR, 314D SR, AND 314E CR EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SLOW RETURN CHECK VALVE ON CERTAIN 345D AND 349D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE SLOW RETURN CHECK VALVE ON CERTAIN 345D AND 349D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING TWO SIDECUTTERS ON CERTAIN 320D, 320D L, 324D L, AND 329D L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING TWO SIDECUTTERS ON CERTAIN 320D, 320D L, 324D L, AND 329D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPAIRING 2.92M/2.5M HEAVY DUTY STICK ON CERTAIN 320D AND 323D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPAIRING 2.92M/2.5M HEAVY DUTY STICK ON CERTAIN 320D AND 323D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE STICK LOWERING CHECK VALVE ON CERTAIN 313D CR, 314D CR, AND 314D LCR EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACEMENT OF THE STICK LOWERING CHECK VALVE ON CERTAIN 313D CR, 314D CR, AND 314D LCR EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING A HYDRAULIC NOISE REDUCTION HOSE ON CERTAIN 307E EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING A HYDRAULIC NOISE REDUCTION HOSE ON CERTAIN 307E EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC PILOT MANIFOLD ACCUMULATOR GROUP ON CERTAIN 329EL EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE HYDRAULIC PILOT MANIFOLD ACCUMULATOR GROUP ON CERTAIN 329EL EXCAVATORS