PRODUCT SUPPORT PROGRAM FOR REFLASHING THE ENGINE SOFTWARE ON CERTAIN C7.1 INDUSTRIAL ENGINES
Usage:
TEBE6998-00
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| 17Nov2017 |
U-647
A-458
D-545
O-541
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REFLASHING THE ENGINE SOFTWARE ON CERTAIN C7.1 INDUSTRIAL ENGINES |
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| 1920 | PS45694 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45694" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Nov2018 |
PROBLEM
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| The updated engine software provides improvements for BPV control, DEF level strategy, DEF quality sensor strategy, DEF injector strategy and SCR storage model, and ether injection quantity. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C7.1 | 88100252-00253, 255, 257-269, 271-272, 274, 276-310, 313-373, 375-382, 386-523, 525-539, 542-609, 611-718, 720-1288, 1291-1519, 1521-1656, 1658-1700, 1703-1745, 1747-1932, 1934, 1936-2461, 2464-2601, 2606-3118, 3120-3252, 3269-3309, 3316-3396, 3401-3434, 3437-3439, 3441-3448, 3450-3462, 3464-3470, 3473-3476, 3478-3485, 9999 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 5424581 | SFWR GP-A1000 |
| 1 | 5429882 | SFWR GP-A1000 |
| 1 | 5451624 | SFWR GP-A1000 |
| 1 | 5451633 | SFWR GP-A1000 |
| 1 | 5451640 | SFWR GP-A1000 |
| 1 | 5451647 | SFWR GP-A1000 |
| 1 | 5451652 | SFWR GP-A1000 |
| 1 | 5451662 | SFWR GP-A1000 |
| 1 | 5451670 | SFWR GP-A1000 |
| 1 | 5451676 | SFWR GP-A1000 |
| 1 | 5451683 | SFWR GP-A1000 |
| 1 | 5451695 | SFWR GP-A1000 |
| 1 | 5451706 | SFWR GP-A1000 |
| 1 | 5451715 | SFWR GP-A1000 |
| 1 | 5451741 | SFWR GP-A1000 |
| 1 | 5451750 | SFWR GP-A1000 |
| 1 | 5459332 | SFWR GP-A1000 |
| 1 | 5503662 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Reflash the engine controller (ECM) with the software listed in the Parts Needed or latest available on SIS Web. |
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 |
| Image1 |
SERVICE CLAIM ALLOWANCES
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0-60 mo |
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| NOTE: This is a 0.5-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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