PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIESEL EXHAUST FLUID MANIFOLD ON CERTAIN CATERPILLAR PRODUCTS EQUIPPED WITH A C7.1 ENGINE AND C7.1 INDUSTRIAL ENGINES
Usage:
TEBE7063-00
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| 02Mar2018 |
U-131
A-99
D-119
O-125
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIESEL EXHAUST FLUID MANIFOLD ON CERTAIN CATERPILLAR PRODUCTS EQUIPPED WITH A C7.1 ENGINE AND C7.1 INDUSTRIAL ENGINES |
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| 108K 3206 | PS53699 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53699" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Mar2020 |
PROBLEM
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| The existing diesel exhaust fluid manifold can fail on certain Caterpillar Products equipped with a C7.1 Engine and C7.1 Industrial Engines. If the existing DEF manifold fails it can lead to inducements and eventual engine shutdown. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 120 | Y9C00201 |
| 120 AWD | Y9B00206-00208 Y9D00202-00203 |
| 2570D | D2500112-00114 |
| 2670D | D2600208-00211 |
| 525D | GKP00477-00527 |
| 535D | MTP00386-00460 |
| 545D | KGP00254-00290 |
| 555D | PGY00153-00161 |
| 563D | D6300115-00148 |
| 573D | D7300209-00229 |
| 815K | MBB00304-00334 |
| 816K | WNB00211-00232 |
| 950 GC | M5T00317-00320, 326-456, 458-543, 545-561, 563, 568-757, 759-805, 810-813, 815-835, 837-856, 861, 864-894 |
| 950M | EMB03670-04158, 4160, 39959 HE810263-10378 J1S00279-00837 XCJ10116-10128, 10131-10132, 10134, 10136-10202, 10204-10215 |
| 953K | LJT00105-00237, 239-240 |
| 962M | EJB00924-00982 J2S00117-00152 JYD10113-10116, 10120-10306, 10308-10320 SA810252-10273 |
| 963K | LBL00452-00708, 710-712 |
| AP1000F | AC400306-00363, 365-369 |
| AP1055F | TJ500582-00709, 711-725, 727-745 |
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| *******Group 2******* | |
| M318F | FB800310-00614 |
| M320F | FB200294-00387, 389-459 |
| M322F | FBW00127-00232 |
| MH3022 | FB300199-00356, 2256-2271 |
| MH3024 | FB500148-00187, 190-233, 235-236 |
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| *******Group 3******* | |
| C7.1 | 88102505-02601, 2606-3396, 3399-3434, 3437-3448, 3450-3485, 3487-3492, 3494-3536, 3539, 3541-3569, 3571-3573, 3579-3589, 3592-3610, 3618-3619, 3621, 3628-3638, 3642-3643, 3646-3702, 3704-3705, 3707-3712, 3715-3718, 3722-3725, 3727-3728, 3733-3773, 3775, 3781-3789, 3791-3830, 3832-3836, 3839-3843, 9999 |
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| *******Group 4******* | |
| 323F L | NCW10079-10205, 10207, 10209, 10211, 10213 PLB10041-10105, 10107-10109 XCF10203-10508 YEJ10146-10386, 10388 |
| 335F | KNE10109-10330 |
| 538 GF | HBS00161-00183 |
| 538 LL | JEY00172-00194 |
| D6N LGP | MG501026-01405, 1407-1413, 1415-1416, 1418-1420, 1422-1423, 1425-1426, 1428, 1430-1431 SGG00166-00224 |
| D6N XL | GB600460-00583, 587 NJN00145-00162, 164 |
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| *******Group 5******* | |
| 323 | RAZ00127-00147 |
| 326F L | WGL10122-10354 XFK10033-10081 |
| 326F LN | HCJ10066-10166 TMR10003-10008 |
| 330F L | HBT10052-10128, 20001 LCG10008-10017 MBX10214-10660, 20003, 20008 |
| 330F LN | JFR10041-10081 |
| 558 LL | F5L00200-00204, 211 |
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| *******Group 6******* | |
| 926M | LTE03593-04404, 4406-4475, 4477, 4480, 4484, 4486, 4488, 4491, 4494, 4496, 4498, 4501, 4505, 4512 |
| 930M | HEY00250-00302 KTG03059-03549, 3551, 3553, 3555, 3558, 3560, 3564, 3566, 3569, 3573, 3577, 3579, 3581, 3583 |
| 938M | J3R03755-04717, 4721, 4724, 4726, 4729, 4734, 4736, 4739, 4741, 4745, 4747, 4749, 4751, 4754, 4756, 4758, 4760, 4765 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3915262 | GASKET |
| 1 | 5280527 | MANIFOLD GP |
| 1 | DCUSOFTWARE | DCU SOFTWARE |
| 1 | ENGSOFTWARE | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 3915262 | GASKET |
| 1 | 5280550 | MANIFOLD GP |
| 1 | DCUSOFTWARE | DCU SOFTWARE |
| 1 | ENGSOFTWARE | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 1 | 3915262 | GASKET |
| 1 | 5280527 | MANIFOLD GP (AS REQUIRED) |
| 1 | 5280537 | MANIFOLD GP (AS REQUIRED) |
| 1 | 5280550 | MANIFOLD GP (AS REQUIRED) |
| 1 | DCUSOFTWARE | DCU SOFTWARE |
| 1 | ENGSOFTWARE | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 4******* | ||
| 1 | 3915262 | GASKET |
| 1 | 5280537 | MANIFOLD GP |
| 1 | DCUSOFTWARE | DCU SOFTWARE |
| 1 | ENGSOFTWARE | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 5******* | ||
| 1 | 3915262 | GASKET |
| 1 | 5280550 | MANIFOLD GP |
| 1 | DCUSOFTWARE | DCU SOFTWARE |
| 1 | ENGSOFTWARE | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 6******* | ||
| 1 | 3915262 | GASKET |
| 1 | 5280527 | MANIFOLD GP |
| 1 | DCUSOFTWARE | DCU SOFTWARE |
| 1 | ENGSOFTWARE | ENGINE SOFTWARE |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| Group 1: Update the Engine and DCU software files to the latest available in SIS. Replace the failed diesel exhaust fluid manifold with the new production design manifold that is available (528-0527). Use the new 391-5262 gasket when installing a new manifold. Group 2: Update the Engine and DCU software files to the latest available in SIS. Replace the failed diesel exhaust fluid manifold with the new production design manifold that is available (528-0550). Use the new 391-5262 gasket when installing a new manifold. Group 3: Update the Engine and DCU software files to the latest available in SIS. Replace the failed diesel exhaust fluid manifold with the new production design manifold that is available (528-0527 replaces 516-2727, 528-0537 replaces 516-2737 or 528-0550 replaces 516-2750). Only one of the three manifolds listed for this group is required on each repair, make sure to use the correct one as replacement. Use the new 391-5262 gasket when installing a new manifold. Group 4: Update the Engine and DCU software files to the latest available in SIS. Replace the failed diesel exhaust fluid manifold with the new production design manifold that is available (528-0537). Use the new 391-5262 gasket when installing a new manifold. Group 5: Update the Engine and DCU software files to the latest available in SIS. Replace the failed diesel exhaust fluid manifold with the new production design manifold that is available (528-0550). Use the new 391-5262 gasket when installing a new manifold. Group 6: Update the Engine and DCU software files to the latest available in SIS. Replace the failed diesel exhaust fluid manifold with the new production design manifold that is available (528-0527). Use the new 391-5262 gasket when installing a new manifold. |
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SERVICE CLAIM ALLOWANCES
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