PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C175-16 LOCOMOTIVE ENGINES
Usage:
TEBE6999-00
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| 14Dec2017 |
U-715
O-596
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| Before/After | PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C175-16 LOCOMOTIVE ENGINES |
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| 1920 | PS45729 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45729" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2019 |
PROBLEM
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| The existing software can cause false diagnostics and events on certain C175-16 Locomotive Engines. If the existing software causes false diagnostics and events it can/will cause the engine to derate and/or shutdown. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C175-16 | Y3A00100-00137 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 5426405 | SFWR GP-A1000 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the service manual if/as necessary. Flash the engine ECM with 5426405 Software or latest available in SIS Web. |
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SERVICE CLAIM ALLOWANCES
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0-100 mo |
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| NOTE: This is a 0.5-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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