PRODUCT SUPPORT PROGRAM FOR CLEANING THE AUXILIARY DRIVE ON CERTAIN C13 INDUSTRIAL ENGINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR CLEANING THE AUXILIARY DRIVE ON CERTAIN C13 INDUSTRIAL ENGINES

Usage:

TEBE6953-00

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13Nov2017

U-624

D-526

O-521

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Before/After	PRODUCT SUPPORT PROGRAM FOR CLEANING THE AUXILIARY DRIVE ON CERTAIN C13 INDUSTRIAL ENGINES
1207		PS45683

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45683" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

30Nov2018

PROBLEM

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The existing 3615612 auxiliary drive can be contaminated with shot debris on certain C13 Industrial Engines. If the auxiliary drive is contaminated it can cause damage to the drive housing or front gear train.

AFFECTED PRODUCT

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Model	Identification Number
C13	N3F02348, 2351, 2357, 2361-2367, 2369, 2371-2372, 2374, 2376, 2378, 2381-2382, 2386, 2389-2390, 2392-2395, 2399-2400, 2402, 2405-2407, 2417-2418, 2429-2430, 2432-2437, 2439-2440, 2446-2449, 2453

PARTS NEEDED

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Qty	Part Number	Description
1	2147566	SEAL-O-RING-STOR
1	2233505	SEAL-PRESS IN PL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 29% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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The contamination found has been contained until the rear cover plate is removed for installation of the pump. If debris is found, refer to the Disassembly and Assembly manual for removal of the drive for cleaning. Ensure all the oil passages are clear of debris during the cleaning. Once cleaned inspect the oil drain plug and front housing for any contamination that could have drained out of the housing.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2500 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%