PRODUCT SUPPORT PROGRAM FOR REWORKING/REMOVING THE FUEL SUPPLY TO THE FUEL COOLED ENGINE CONTROL MODULE ON CERTAIN C9.3 INDUSTRIAL ENGINES
Usage:
TEBE6936-01
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| 16Nov2017 |
| (Revised 16Jan2018) |
U-639
D-539
O-533
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REWORKING/REMOVING THE FUEL SUPPLY TO THE FUEL COOLED ENGINE CONTROL MODULE ON CERTAIN C9.3 INDUSTRIAL ENGINES |
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| 1274 1901 | PS53624 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53624" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 16Nov2017 Service Letter. Changes have been made to the Service Claim Allowances. |
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TERMINATION DATE |
| 30Nov2019 |
PROBLEM
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| The existing engine control module can cause an engine control module shutdown on certain C9.3 Industrial Engines. If the existing engine control module shuts down or resets it can/will stall the engine during operation. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C9.3 | C9N00137-00138, 152-153, 156, 541-546, 653, 747-766, 768-770, 772-773, 775-779, 781-793, 806, 808-812, 814-843, 849-851, 877-882, 884-889, 891-896, 943-944, 952-953, 959, 961, 963, 965-969, 971-972, 974-983, 985-996, 998-1000, 1003-1027, 1030-1038, 1067-1068, 1081, 1099-1116, 1134-1137, 1139-1142, 1165, 1299-1316, 1334-1341, 1343-1366, 1368, 1371-1373, 1375-1384, 1407, 1409-1412, 1414-1415, 1418-1419, 1421-1422, 1425, 1427, 1429-1431, 1433-1434, 1437-1438, 1440, 1442, 1444, 1447-1451, 1453, 1455-1457, 1459-1460, 1463-1465, 1467, 1469-1470, 1472-1474, 1476-1483, 1487, 1489-1496, 1498, 1502-1503, 1505-1511, 1513, 1515-1518, 1520, 1522-1534, 1538-1544 D9N00101-00107, 109-119, 122, 125, 127-208, 211-253, 257-261, 263-275, 279-298, 300-301, 304-307, 309-323, 325-326, 328-331, 333-339, 341-354, 356-381, 383-384, 386-391, 393-403, 405-422, 426-429, 432-476, 479-482, 484-490, 492-523, 527-528, 530, 533-534, 536-549, 551-568, 570-659, 661-678, 681-682, 684-685, 687-722, 724-758, 760, 762-778, 780-804, 806-828, 830, 833-836, 838-842, 844-845, 847-854, 856-858, 860-866, 868-869, 871-885, 887-1052, 1054-1096, 1098-1109, 1111-1116, 1118-1120, 1123-1125, 1127, 1129-1130, 1132-1146, 1148-1155, 1157-1159, 1161, 1163-1239, 1241-1257, 1259-1264, 1266-1273, 1275-1280, 1282-1312, 1314-1342, 1346-1361, 1363-1375, 1377-1382, 1384-1386, 1388-1389, 1392-1397, 1399-1403, 1406-1422, 1424-1461, 1463-1492, 1494-1508, 1510-1560, 1562-1566, 1568-1611, 1613-1618, 1620-1626, 1628-1629, 1631, 1633-1904, 1906-1916, 1918-1938, 1941-1948, 1950-1954, 1956-1962, 1964-1966, 1969, 1971-1975, 1977-1978, 1980, 1982, 1984-1988, 1990-1991, 1994-1995, 1997-1998, 2000-2006, 2008, 2010-2021, 2023-2024, 2028, 2030-2032, 2034-2042, 2044-2048, 2050-2051, 2053-2064, 2066-2067, 2069-2072, 2074-2082, 2085-2115, 2117-2129, 2131-2133, 2135-2158, 2160, 2162-2170, 2172-2175, 2177-2187, 2189-2200, 2202-2321, 2323-2328, 2332-2335, 2337-2340, 2342-2348, 2351-2352, 2354-2358, 2360-2364, 2366, 2369-2372, 2374-2377, 2379-2460, 2462-2470, 2472-2481, 2483-2517, 2519-2530, 2532-2537, 2539-2543, 2545-2560, 2562-2595, 2597-2613, 2615-2659, 2661-2665, 2667-2679, 2681-2685, 2688, 2690-2705, 2707-2783, 2785, 2788-2822, 2824-2866, 2868-2875, 2877-2880, 2882-2923, 2925-2938, 2940-2947, 2949-2950, 2953-2957, 2959-2963, 2965, 2967-2980, 2982, 2984-2985, 2988-3000, 3002, 3004-3013, 3015-3026, 3028-3029, 3032-3038, 3040-3045, 3047-3054, 3056-3108, 3110-3122, 3124-3125, 3127-3128, 3130-3146, 3148-3189, 3192-3204, 3207-3209, 3211-3212, 3214-3218, 3220-3224, 3226-3246, 3248-3249, 3251-3252, 3254-3276, 3278-3282, 3284-3289, 3291-3304, 3306-3323, 3325-3330, 3334-3345, 3347-3354, 3356-3358, 3366-3378, 3380-3392, 3394-3411, 3413-3423, 3425-3440, 3446-3470, 3474-3483, 3485-3498, 3508-3529, 3534-3542, 3544-3547, 3549-3574, 3576-3582, 3584-3586, 3596-3603, 3605-3620, 3624-3642, 3644-3649, 3652-3712, 3714-3732, 3734-3740, 3742-3748, 3750-3755, 3758-3761, 3763-3778, 3780-3783, 3785-3792, 3794-3807, 3809-3815, 3817-3820, 3822-3825, 3827, 3833-3848, 3850-3860, 3862, 3868-3874, 3876-3895, 3901-3926, 3928-3933, 3937-3938, 3940-3944, 3951-3961, 3963-3970, 3972-3984, 3993-3998, 4000-4002, 4004, 4006-4013, 4015, 4017, 4020-4024, 4027-4028, 4030, 4033-4035, 4038-4049, 4051-4055, 4057, 4059, 4061-4064, 4066-4081, 4083-4091, 4093-4095, 4098-4099, 4101-4102, 4105, 4107-4110, 4112-4118, 4120-4133, 4135-4136, 4138-4146, 4148-4156, 4159-4163, 4165-4170, 4172, 4182-4199, 4201-4202, 4204, 4207-4210, 4212-4216, 4218-4222, 4224-4227, 4232-4241, 4243-4248, 4251-4270, 4279-4280, 4282-4296, 4298-4302, 4304-4311, 4320-4326, 4331-4332, 4334, 4336-4344, 4353-4358, 4360-4366, 4368, 4371-4374, 4377-4379, 4381-4387, 4389-4397, 4399-4407, 4413-4421, 4423-4428, 4430, 4432-4434, 4436-4441, 4443-4445, 4447, 4449-4458, 4460-4463, 4465-4469, 4471-4475, 4477-4481, 4483-4487, 4495-4500, 4502-4503, 4505-4506, 4508-4516, 4518-4525, 4531-4538, 4541-4546, 4548-4559, 4561-4565, 4568-4573, 4580-4582, 4584-4590, 4592-4604, 4606-4610, 4618-4622, 4624-4631, 4634-4637, 4640-4643, 4645-4648, 4659-4675, 4678, 4680-4684, 4686-4699, 4702-4703, 4705, 4707-4708, 4711-4715, 4717-4718, 4729-4730, 4732-4755, 4757-4759, 4770-4771, 4773, 4776-4795, 4797-4802, 4814-4822, 4824-4826, 4828-4829, 4831-4852, 4866-4867, 4869, 4872-4874, 4876-4894, 4905-4906, 4908-4909, 4911-4912, 4914-4918, 4920-4926, 4928-4933, 4944, 4946-4951, 4953-4954, 4956-4958, 4960, 4962-4964, 4966-4974, 4981-4990, 4992-5005, 5009-5014, 5016-5028, 5030-5033, 5035-5051, 5053-5059, 5069-5076, 5078-5087, 5089, 5091-5096, 5103-5112, 5114-5123, 5125-5127, 5138-5149, 5151-5175, 5187-5193, 5195-5211, 5215-5234, 5241-5265 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3K0360 | SEAL-O-RING |
| 1 | 5P2909 | PLUG-37 DEG |
| 4 | 7K1181 | STRAP-CABLE |
| 1 | 20R1833 | CONT GP -E |
| 1 | 0307942 | ADAPTER-ELBOW |
| 2 | 2062423 | SADDLE |
| 1 | 2147568 | SEAL-O-RING-STOR |
| 1 | 3501838 | HOSE AS |
| 1 | 3603693 | PLUG-HD STOR |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
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ACTION REQUIRED
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| Refer to the attached Rework Procedure. |
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SERVICE CLAIM ALLOWANCES
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0-72 mo |
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| NOTE: This is a 2.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| 1. Before completing the rework, proof of engine reset must be provided for claim approval. This includes one of following: ET data Log capturing shutdown event or Electronics On Board Information system (EBIS) showing loss of communications 2. Clean off all the debris in the area to be serviced. 3. Remove fuel line at location (5) and adapter at location (15). See Image1.1.1. 4. Remove engine control module and install 20R-1833 ECM. 5. Install 360-3693 STO Plug and 3K-0360 O-ring at location (15). 6. Disconnect fuel line at location (3) back of head bulk head connector. See Image1.1.2 7. Install 5P-2909 JIC Plug at location (3). See Image1.1.2. 8. Install 030-7942 Elbow and 214-7568 O-ring as shown in Image1.1.3. 9. Route and install bypass 350-1838 Fuel Line as shown in Image1.1.3. 10. Install 206-2423 Saddle Clips and 7K-1181 Straps at location shown in Image1.1.3. |
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| Image1.1.1 |
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| Image1.1.2 |
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| Image1.1.3 |
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