PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXHAUST ON CERTAIN CG170-16, G3512H, G3516H, AND G3520H GENERATOR SETS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXHAUST ON CERTAIN CG170-16, G3512H, G3516H, AND G3520H GENERATOR SETS

Usage:

TEBE6962-00

18Dec2018


U-735
A-533
D-649
O-642

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXHAUST ON CERTAIN CG170-16, G3512H, G3516H, AND G3520H GENERATOR SETS

1059
PS53946
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53946" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Dec2020

PROBLEM

The existing exhaust manifold bracket does not provide adequate support on certain CG170-16, G3512H, G3516H, and G3520H Generator Sets. The potential for bellows misalignment can lead to early-hours bellows failures.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
CG170-16  KSJ00160-00167
G3516H HD GLM00116-00151

GLN00116-00125
G3520H HD GFP00010, 116-117

GFR00115-00116
*******Group  2*******
G3512H  GF500115-00119
G3516H NWH00100-00138

NWJ00100-00108
G3516H HD GLM00152-00188

GLN00126-00138
G3520H HD GFP00118-00181

GFR00117-00198

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
8 0S1587 BOLT
4 0S1590 BOLT
8 1S4305 SPACER
36 3E6916 NUT-FULL
4 6L3143 BOLT-HIGH TEMP
8 6V3631 NUT-FULL
4 6V5766 BOLT
72 1077954 SPACER-HIGH TEMP
4 1984777 WASHER-HARD
16 2266575 WASHER - SST
6 3568647 SEAL
1 3607975 SHIELD AS
1 3607977 SHIELD AS
36 3767739 BOLT-HEX HEAD
2 3809647 BELLOWS AS
1 4549483 BRACKET
1 4549486 BRACKET
2 4549488 PLATE
1 5238667 BRACKET
1 5238668 BRACKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 5% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
4 0S1590 BOLT
36 3E6916 NUT-FULL
4 6L3143 BOLT-HIGH TEMP
8 6V3631 NUT-FULL
4 6V5766 BOLT
72 1077954 SPACER-HIGH TEMP
4 1984777 WASHER-HARD
16 2266575 WASHER - SST
6 3568647 SEAL
1 3607975 SHIELD AS
1 3607977 SHIELD AS
36 3767739 BOLT-HEX HEAD
2 3809647 BELLOWS AS
1 5238667 BRACKET
1 5238668 BRACKET
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 5% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Group 1 - Needs new brackets, gussets, and alignment.
Group 2 - Needs gussets and alignment.

Both groups are to use the attached Rework Procedure. Group 2 will use the existing 454-9483 bracket, 454-9486 bracket, and 454-9488 plates in steps 4, 5, and 11. These steps are required to update the hardware and other components.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
75.0%
75.0%
0.0%
0.0%
25.0%
25.0%
16001-24000 hrs,
25-36 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
24001-35000 hrs,
37-48 mo 
25.0%
25.0%
0.0%
0.0%
75.0%
75.0%
 NOTE: This is a 3.0-hour job for Group 1

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
0-8000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
8001-16000 hrs,
13-24 mo 
75.0%
75.0%
0.0%
0.0%
25.0%
25.0%
16001-24000 hrs,
25-36 mo 
50.0%
50.0%
0.0%
0.0%
50.0%
50.0%
24001-35000 hrs,
37-48 mo 
25.0%
25.0%
0.0%
0.0%
75.0%
75.0%
 NOTE: This is a 3.0-hour job for Group 2



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
1. Remove the side bellows. Remove hardware for the front bellows on the flange mating with the elbow. It is critical to remove this hardware so the alignment is successful
Image1.1.1
 
2. Remove the four sets of bolts, nuts, and washers that mount the exhaust elbow to the support brackets.
Image1.2.1
 
3. Remove the two bolts to the front housing.
Image1.3.1
 
4. Install the (5) plate with 4x (12) bolts and 4x (13) spacers on the front housing.
5. Install the (1) bracket, (3) bracket, and (5) plate onto left-hand side manifold with bolts (6) and (7), using appropriate washers and nuts. Leave bolts (7) and (11) loose.
Image1.4.1
Image1.4.2
 
6. Insert the bellows alignment tool (15) between the elbow and the first cylinder side only. Torque 3/8 inch hardware to hold tool in place.
7. Reassemble the bellows (14) on the front of the engine between the elbow and Y-manifold using 1x seal (16), 6x bolt (17), 12x spacer (18), and 6x nut (19).
Image1.5.1
 
8. Tighten the four bolts.
Image1.6.1
 
9. Remove the alignment tool and install the bellows (14) between the elbow and first cylinder using 2x seal (16), 12x bolt (17), 24x spacer (18), and 12x nut (19).
Image1.7.1
Image1.7.2
 
Note: Ensure that the bellows are installed in the correct direction using new hardware.
Image1.8.1
 
10. Install new exhaust shield (16).
11. Repeat installation instructions for the RH side using the same hardware. The different bracket and shield part numbers are listed below
Image1.9.1
 
 

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