PRODUCT SUPPORT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK PL241 MODULES ON CERTAIN CATERPILLAR PRODUCTS, AND NON-CATERPILLAR PRODUCTS
Usage:
TEBE6951-00
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| 14Dec2017 |
U-713
A-504
D-601
O-594
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK PL241 MODULES ON CERTAIN CATERPILLAR PRODUCTS, AND NON-CATERPILLAR PRODUCTS |
|
| 7606 7620 | PS53656 |
|
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53656" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2019 |
PROBLEM
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| Machines equipped with product link PL241 do not report to VisionLink when machine is operating. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 120G | 87V09024 |
| 120H | CAF00597, 739 |
| 120K | SZN00661 |
| 12G | 3WC01257, 1275 61M12951, 15125, 16074 |
| 12H | 4XM02918 AMZ00844, 1105, 1114, 1338 |
| 140G | 72V07575, 9727, 15270 |
| 140H | 2ZK00331, 4105, 4769, 7575 APM01204, 2599, 3035, 3174, 3595 CCA03270 |
| 143H | 1AL00226, 719 APN00393, 562 |
| 14H | ASE00495, 1096, 1220, 1521 |
| 160H | CCP00278 |
| 163H | ARL00505 |
| 16H | ATS00584 |
| 2021Z | L2Z03224, 6761 |
| 235D | 8KJ00289 |
| 320 | 9KK03427 |
| 320B | 6CR04293 |
| 320C | ANB01874 GLA02298 PAB05452, 5911, 6129, 7052, 7354 |
| 320D | CXY00216 JFZ07855 PHX02086 |
| 320D L | KZF00557 |
| 320E L | WBK00968, 3487 |
| 322C | HEK00383, 741 |
| 324D L | DFP01064-01065, 1098 |
| 325 | 3LL76001 |
| 325B | 2JR00985, 2319 8GM00294 |
| 325C | BFE00159, 1472 BMM00259 CRB00285 |
| 325D L | A3R01030 |
| 328D LCR | RMX00548 |
| 329D L | WLT00247 |
| 330B | 1JS00419 4RS00617 5LS00317 6DR01489, 2806, 4136 |
| 330C | CGZ00922 |
| 330C L | DKY02995, 3718, 4521 |
| 330D | LDR00304 |
| 330D L | MWP01918, 2946 |
| 336D 2 | WDC00599 |
| 336D L | W3K01161 |
| 345B | 2NW00131 4SS00715 5WS00325 |
| 345B II LC-FIX | AGS00704, 1922, 2260 |
| 345C | PJW00597, 785, 1450 TDG00381 |
| 345C MH FCR | M2R00195, 200 |
| 345D L | EEH00606, 1021 |
| 349E L | MPZ00523 |
| 349F L | HPD00666 |
| 350 L | 9FL00128 |
| 375 L | 1JM00491 |
| 385B | ANS00251, 288, 298, 307 |
| 583K | 78V00970, 990, 999 |
| 594H | 96V00297 |
| 613C II | 8LJ01659, 2070, 2339, 3199 |
| 613C II OEM | B6J00158, 163, 221 |
| 615C II | 9XG01651, 2124 |
| 621B | 45P03541 |
| 621F | 4SK00091, 773 |
| 621G | DBB00544 |
| 621G OEM | DXB00198 |
| 623G | CES00514 |
| 627E | 7CG00774 |
| 627F | 1DL00103, 784 |
| 627G | CEX00290, 293 |
| 631E | 1AB01601, 1697, 1924 1NB01002, 1415 |
| 631G | DFA00349 |
| 651B | 67K00865, 1026 |
| 725 | AFX00193, 1010 B1L01185, 1795, 1873, 2680, 2719 |
| 725C | TFB00190 |
| 730 | AGF00415 |
| 730C | TFF00393 |
| 730EJ | B1W00192 |
| 735 | AWR00656 |
| 769C | 01X02226, 3024, 3214, 4172-4173, 4313, 5933, 6148, 6190 |
| 769D | BBB00754 |
| 771C | 3BJ00200-00201 |
| 771D | 6JR00090 |
| 772 | RLB00321 |
| 773B | 63W02151, 2541, 2735, 2755, 3133, 4447 |
| 773D | 7ER00920 |
| 775D | 8AS00538, 543 |
| 777D | 3PR00300 |
| 815F | 1GN00642 |
| 824C | 85X00390 |
| 825H | AZW00275 |
| 826C | 87X01437 |
| 826H | AWF75004 |
| 936E | 33Z01692, 2085, 2238 4SB01552 |
| 936F | 8AJ00232, 322 9MK00485 |
| 950 | 31K02373 81J12579 |
| 950E | 22Z01342 31R00851 |
| 950F II | 5SK01516, 1903, 2490, 2603, 3451 8TK00880, 2077, 4205 |
| 950G | 3JW01489, 1803, 2548 |
| 950G II | AXX01898 AYL00375 |
| 950K | R4A02353 |
| 953C | 2ZN04882 BBX02433 |
| 963 | 21Z00683 |
| 963C | 2DS02382 BBD01122 |
| 966E | 99Y00580, 3965, 6165 |
| 966F | 4YG01181 |
| 966F II | 1SL00199, 263, 1313, 2465, 2526, 2862 9YJ01272, 1316, 2304, 3374 |
| 966G | 3SW01579, 1678 |
| 966G II | AWY00326 |
| 966H | A6D00303 |
| 972G | 4WW00268, 400 7LS00425, 443 |
| 972G II | AWP00494 |
| 972H | A7D00118 A7G00220 |
| 980C | 63X00395, 646 |
| 980F | 8CJ01428 |
| 980F II | 4RN00683 |
| 980G | 2KR01163, 1279, 1571, 1577, 1723, 1838, 2562, 2622, 2801, 2814, 2853, 3188, 3203, 3383, 3627, 3702, 4066, 4270, 4598, 4685, 4805 |
| 980G II | AWH00290, 520, 1132, 1315, 1719 |
| 980H | JMS00445, 696, 907, 1529, 2897 MHG00280 |
| 988F | 2ZR02466 8YG00117, 708, 1069 |
| 988G | 2TW00162, 402, 464 |
| 988H | BXY00554 |
| 990H | BWX00313 |
| 992D | 7MJ00636 |
| AP255E | D8A00175, 319 |
| BG-730/C | 1XL00192 |
| CB-214E | 21401297 |
| CB-224C | 3AL00239 |
| CB-224D | 8RZ00339 |
| CB-224E | 22403265 |
| CB-334D | DCZ00231 |
| CB-434C | 4DN00099 |
| CB-434D | CNH00597 |
| CB-534C | 5HN00304 |
| CB-534D | EAA00644, 678 |
| CB14 | DTT00270, 1103 |
| CB14B | 47300203, 551, 892, 974, 1040, 1042, 1066, 1082, 1216, 1267, 1342, 1351, 1379, 1403 |
| CB2.5 | R2B00103, 106-119, 121-122, 125-135 |
| CB2.7 | R5200105, 108, 118-125, 127-130, 132-133, 139-145, 147-161, 163-171, 173-183, 186-187, 190-192, 194-198, 200-206, 208, 210-213, 215-220, 223, 228-229 |
| CB22 | 22000665 |
| CB22B | 2B200216, 223, 241-242, 249, 252, 254-256 |
| CB22B LRC | LR200204, 238-244, 247, 250, 252-257, 263-267, 269-270, 273-276, 279-284 |
| CB24 XT | 24000952, 1405, 1938, 2049, 2253, 2597 |
| CB24B | 2X400194, 699-700, 708-709, 719, 731, 744-745, 779, 786-787, 800, 805-809, 811, 813, 815-818, 823, 826-829, 859-860, 862, 878, 884, 886, 892, 894, 896, 898, 907, 909-914, 923-924, 926-932, 941, 943-949, 979-980, 1004, 1010-1011, 1014, 1016-1021, 1024-1025, 1044-1045, 1050-1051, 1054-1055, 1058-1059, 1062-1064, 1067, 1072, 1080-1082, 1087, 1089, 1105-1109 42000507 46700378, 401 J2T00222, 281, 355-357, 361, 375-376, 386, 388-390, 394, 397-400, 404, 409, 421-422, 426, 434-435, 450, 460-461, 466, 470, 472-474, 482-484, 495-498, 508-510, 512, 515-517 |
| CB32B | 3H200114-00115 |
| CB34 | 34500419 |
| CB34B | 42300106, 147, 259 XB400381, 397, 399, 409, 412-413, 420, 427-429, 432, 437, 443-444, 447, 454, 461, 465-472, 474, 477, 479-482, 485-487, 492-494, 496-497, 500-501, 504-506, 508-513, 518-532 |
| CB34B LRC | 3B400193, 202-205, 207, 216, 223, 234-237 |
| CB36B | M3600176, 196-197, 199, 206-209 XSB00108, 113, 116-118 |
| CB44B | NSL00113 |
| CB54 | JLM00362, 852 |
| CB54B | LXD00190-00191 RJN00136, 301, 305, 309 |
| CB64 | CB500134, 159 DJM00366, 384, 399 |
| CC2.6 | SPX00102-00113 |
| CC24B | 42100103, 110-111 C2400124, 126, 128, 130-132, 134 HCB00129, 131, 133-138, 144-146, 155-156, 158-160 |
| CC34B | CC300166, 169, 183, 188, 194-195, 200, 203-204, 206-208, 210, 212-214 |
| CC34B LRC | XC300106, 135, 137, 140-144, 146, 149-150, 152-154, 156, 158 |
| CD44B | 39800104, 106, 110, 112-113 |
| CD54B | J9T00126 |
| CH75D | 5AR00460 |
| CH85D | 4GR00362 |
| CH95E | 6KS00836 |
| CP-323C | EAS00421, 665 |
| CP-433C | 2JM00515 |
| CP-433E | ASN00467, 742, 906 BTY00312 |
| CP-563C | 5JN01023 5KN00123 |
| CP-563D | 5LZ00129, 309 |
| CP-563E | BWE00291 |
| CP34 | 51500232 |
| CP56 | C5P00161, 507 |
| CP56B | LHC00737 |
| CS-323C | DAR00468, 488 |
| CS-423E | AST00422, 656 |
| CS-433B | 4FK00215 |
| CS-433C | 2TN00324 3TM00475 |
| CS-433E | ASR00212, 696 |
| CS-533E | BZE02550, 2552, 2554 DAK00339 TJL03184, 4062 |
| CS-563C | 4LN00979, 1006 |
| CS-563D | 2RZ00619 |
| CS-563E | ASA00810 CNG00217, 646, 1351, 1481, 2254 |
| CS34 | 51400222 |
| CS44 | M4C00120, 477, 815 M4S00174 |
| CS44B | CS300167 |
| CS54 | C5R00354, 423 |
| CS54B | L4H00234 |
| CS56 | C5S00379, 1761 |
| CS56B | M4M00254 |
| CS74 | C8S00148, 161 |
| CW14 | LTJ00431 |
| CW34 | AL300104, 152 CT300124, 218, 229 TLJ00115 |
| D400E II | 8PS00999-01000 |
| D5H | 8RC02074 |
| D5H LGP | 1DD06531 |
| D5M LGP | 3CR00742, 2041 |
| D5M XL | 5ES00522, 879 |
| D5N LGP | AKD01458 |
| D5N XL | AGG00459 |
| D6D | 04X07917, 8530, 9656, 10240 20X02735, 4307 31X01080 |
| D6G | C6G01695, 1732 |
| D6H | 3ZF01141, 5694 4RC05811, 5813 |
| D6H XL | 8SK00363 |
| D6M LGP | 4JN01877 |
| D6M XL | 3WN01152 |
| D6N XL | AKM01382, 2369 |
| D6R III LGP | WRG00807 |
| D6R LGP | 8TM00581 |
| D6R XL | 5LN00766, 1362, 1550 |
| D6T P XL | WFH00350 |
| D6T XL | GMK00481 LAY00529 |
| D7H | 4AB00908 5BF05776 |
| D7H LGP | 5WB04166 |
| D7R | 2EN01049, 1251 2HR00830 |
| D8R | 7XM00816, 3181, 3185, 4041 |
| D8R II | 6YZ00473, 894, 1731 |
| D8T | MLN00641 |
| D9L | 14Y01377 |
| D9N | 1JD02112 |
| D9R | ABK00546 |
| M325D L MH | KGG00290 |
| PM-565B | 8GS00163 |
| PS-130 | 7ND00414 |
| PS-150C | FPS01429 |
| PS-360C | PJF00274 |
| SEM655D | S5502233, 2297-2298, 2306, 2314, 2365, 2372, 2374, 2376, 2457, 2506-2507, 2510 |
| SEM656D | S5300080, 1455-1456, 1524, 1581, 1583-1584, 1586, 1588, 1592, 1594, 1601-1603, 1605-1607, 1609-1612, 1615-1618, 1624-1631, 1634, 1636, 1638-1643, 1647-1652, 1656-1658, 1660-1665, 1668, 1670, 1673-1674, 1677-1680, 1685-1686, 1689, 1691, 1694, 1696-1697, 1699-1703, 1706-1707, 1718, 1723-1724, 1726-1729 |
| SEM658C | S5F00500-00502 |
| SEM659C | S5E00725 |
| SEM660D | S6200625, 647, 649 |
| SEM668C | S6K00285-00286 |
| SEM816 | S8D00627, 629 |
| SEM919 | S9R00606, 626-627, 651 |
| SS-250B | 5GR00232 |
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| *******Group 2******* | |
| 3508 | 3LS00212 |
| G3406 | KAR00183, 185 |
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| *******Group 3******* | |
| 3306B | 9NR01824 |
| 3406C | 1LS01237 2WB05388 |
| C13 | KWJ01310 |
| C15 | MCW03638 |
| C27 | RAM00140 |
| C9 | REH00709 X3R01284 |
| C9.3 | C9N01130 D9N03502 |
| PMC32 | MED00145 |
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| *******Group 4******* | |
| 1004G | NPF03210 |
| 1103 | NPX00146 |
| 3054C | 33406736 |
| C1.1 | G8N15109 |
| C2.2 | C6M04261 G7L07359, 12382, 17389-17390, 20284, 23739 GBE02014, 2242 |
| C3.4B | CJ400263, 284 |
| C4.4 | 44426552, 27445 44613256, 14777, 16963, 18740, 22585 44809468 D4B03005 D4D00880, 2163, 2921 GLE01068, 1322 GT800136, 148 GTH00685 |
| C6.6 TIER 3 | 66600500 |
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| *******Group 5******* | |
| 216B | RLL02484, 10032 |
| 216B 3 | CD300413 JXM00654, 658 PWK00148, 152, 722, 990, 1145, 1236, 1289, 1304, 1368-1370, 1489-1490, 1544, 1550, 1585, 1601-1602, 1630-1632, 1667-1668, 1675, 1677 |
| 226 | 5FZ05316 |
| 226B | MJH06141, 12458, 13252, 13446, 13598, 13843 |
| 226B 3 | DXZ00874-00876, 897, 924, 975, 977, 1004, 1021, 1103, 1277 MWD00882, 1373, 1855, 2889, 5308, 5997, 6265, 6794, 7147, 7264, 7298, 7318, 7428, 7495, 7886 |
| 226D | HRD00199, 244, 811, 820, 883, 886, 953, 1051, 1053, 1092, 1220, 1596, 1712, 1834, 1893, 2318 |
| 232 | CAB00501, 536, 621 |
| 232B | SCH01881 |
| 232D | DPR00568, 582, 618 KXC00174-00176, 197, 214-216, 228, 233, 235, 239, 307-308, 310, 313, 331 |
| 236 | 4YZ04037, 6027 |
| 236D | BGZ00833, 1806, 2139, 2145, 2358, 2441, 3162 MPW01259, 1342, 1480, 1551, 1555, 1585, 1587, 1671, 1676, 1679-1680, 1757 SEN00240, 525, 630-631, 640 |
| 239D | BL900740, 768, 812, 1042, 1706 CD400167, 177, 183, 200, 210, 227, 235, 239-243, 271-272, 274, 287, 300-301, 305, 311 |
| 242 | CMB00761 |
| 242B | BXM01328 |
| 242D | A9W00189, 493-497, 499, 505-506, 545, 549, 553, 640-644, 660, 664-666, 672-675, 686, 698-699 DML00322, 338, 340, 352 DZT00971, 1745, 2884 |
| 246 | 5SZ05599, 6997 |
| 246B | PAT02316, 3783, 4784 |
| 246C | JAY01312, 3530, 4069, 5232, 5614, 6772, 7065, 8942, 8948 |
| 246D | BYF01418, 1920, 2221, 2255, 2390, 2461, 3245, 3254 HMR00325, 1479, 1552, 1565, 1570, 1755, 1792-1794, 1797, 1807, 1811, 1815, 1868, 1891, 1994, 2016, 2018, 2028, 2061 JSL00239, 306, 400, 419, 426, 453 |
| 247B | MTL05894 |
| 247B 3 | KB300171, 227, 272, 274, 276, 290, 316 TSL00795, 1028, 1122, 2028 |
| 248B | SCL00929 |
| 249D | AH900164, 177, 188-190, 210, 214, 223 GWR00363, 980, 1028 |
| 252B | SCP00780, 3228, 4169, 5419 |
| 252B 3 | TNK01233 |
| 256C | DWS01862, 1915, 1970 |
| 257B | SLK02931, 7621, 8501 |
| 257B 3 | B7H01115, 1846, 2236, 2242 |
| 257D | EZW00790-00792, 1654, 2038, 2041 FMR00333, 358, 366-367, 372 |
| 259B 3 | YYZ00704, 1322, 1801, 2126, 2593-2594, 3133, 3265, 3320, 3600, 3685, 4417, 4562, 5310, 5504 |
| 259D | FTK00281, 472, 814, 874-875, 883, 891-892, 901-902, 909, 914, 919-921, 939-940, 960, 975, 1021, 1041 FTL02593, 4011, 4019, 4329, 4620, 4629, 4631, 5126, 5556, 5603, 5710, 5720, 5725, 6007, 6163, 6168, 6371, 6374, 6925, 7521, 8314, 8511, 8725, 8946, 9198, 9610, 9619, 9886, 10417, 10614, 12751 |
| 262B | PDT01540, 3890 |
| 262C | MST00667, 3942, 4270 |
| 262C 2 | TMW00599, 637, 847, 1126, 1330, 1617, 1624, 1639, 1695, 1730, 1756, 1760 |
| 262D | DTB00288, 1619, 3223, 3633, 5670, 6503 KTS00560, 564, 588 |
| 272D 2 | BL200502-00503 |
| 272D 2 XHP | MD200275, 346 |
| 272D XHP | ETL00552 |
| 277C 2 | MET00380 |
| 277D | FMT00491 NTL00334 |
| 279C | MBT01395, 1405, 2424, 3180 |
| 279C 2 | KWB00164, 237, 1094, 1107, 1499 |
| 279D | GTL02237, 2800 RCX00430, 447, 511, 524, 545, 553 |
| 287C | MAS00369 |
| 287D | HMT00531 |
| 289C | JMP01855, 2339, 2644, 2798 |
| 289C 2 | RTD00192, 446, 666, 1726 |
| 289D | A9Z00563, 589, 592 TAW01116, 1970, 2737, 3014, 3579, 4213, 5226, 5341, 6519, 6542, 6557, 6561, 6564, 6591 |
| 297C | GCP00772 |
| 299C | JSP01746, 1857, 2503-2504 |
| 299D | GTC01411, 1762, 2253 HCL00994 |
| 299D 2 | FD200363, 562, 606, 688, 1994 |
| 299D 2 XHP | DX200616, 708, 893, 921, 1361, 1363 |
| 299D XHP | JST00802, 1195, 1403 |
| 300.9D | LJ200275, 742, 774, 802, 817 LJM01648, 1669, 1699, 1798, 1800, 1873, 1907, 1955-1956, 1970, 2098, 2135 |
| 301.4C | LJ300330, 408 LJK01111, 1118, 1928, 2057, 2066, 2262, 2268, 2270, 2276, 2281, 2286, 2298, 2335, 2341, 2538, 2561, 2678, 2681 |
| 301.5 | RAA02041 |
| 301.7D | LJ400201, 230, 247, 276, 284, 301, 414 LJH00249, 668, 719, 759, 839, 872, 2135-2136, 2367, 2572, 2576, 2579-2580, 2641, 2651, 2653, 2665, 2705, 2707, 2718, 2722, 2793, 2807, 2816, 2820, 2852, 2854, 2914, 2920, 2923, 2930-2931, 2936, 2994, 2998, 3020, 3022, 3024, 3026, 3036-3038, 3044, 3048, 3050-3051, 3059, 3073, 3076, 3083, 3089, 3092, 3246, 3248, 3254, 3265, 3269, 3271, 3275-3276, 3383, 3385, 3387, 3391, 3395-3396, 3401, 3534, 3536, 3567-3571, 3574, 3595, 3679, 3681-3685, 3694, 3751, 3813, 3816, 3818, 3845, 3847-3848, 3858-3859, 3861-3863, 3919, 3924, 3926-3927, 3950-3951, 3979, 3997, 4001, 4010, 4012, 4016, 4056, 4061, 4063-4065, 4111-4113, 4115-4119, 4138, 4145, 4154, 4157-4160, 4173, 4185, 4188, 4190, 4197-4198, 4202, 4263, 4278, 4290, 4294-4295, 4298-4303, 4384, 4389, 4396, 4411, 4439, 4509, 4544-4549, 4569, 4571, 4574-4575, 4577-4580, 4610, 4613-4614, 4619-4620, 4622, 4626, 4745, 4841, 4940-4943 |
| 301.7D CR | LJ800408, 431, 506, 535-536, 543, 564, 691, 744, 751, 853, 910-911 LJD00158, 363-364, 455, 570, 666, 707, 719, 725, 727, 740, 745-746, 748-750, 845, 900-901, 924, 927, 929, 961-962, 971-972, 974-975, 984, 987, 992-993, 996, 999-1000, 1006, 1114, 1120, 1122, 1155, 1193, 1196-1198, 1201, 1204-1212, 1220, 1224, 1242-1243, 1245, 1247-1249, 1251, 1253-1254, 1301, 1317, 1324, 1326-1330, 1332, 1336, 1338, 1340, 1342-1343, 1345, 1347, 1349-1351, 1353-1354, 1356, 1359, 1364, 1366, 1397, 1412, 1418-1419, 1445-1449, 1452, 1455, 1463, 1476, 1478-1479, 1504, 1515-1518, 1525-1530, 1532-1534, 1542-1545, 1547, 1549-1552, 1554-1555, 1568, 1580, 1582, 1584-1587, 1590-1598, 1601-1602, 1604-1609, 1625, 1632, 1642, 1644, 1649, 1651, 1655-1656, 1658, 1660-1663, 1692, 1748-1750, 1760, 1764, 1780-1784, 1786, 1789-1790, 1820, 1825-1828, 1832-1833, 1848-1849, 1859-1861, 1863-1864, 1985, 1990, 1997, 2037-2039, 2072-2074, 2090, 2130-2131, 2191 |
| 301.8C | JSB02097, 2383, 2540, 2799, 3661, 5523, 5862, 5871, 6418, 6662 |
| 302.2D | LJG00386, 416, 421, 438 |
| 302.4D | LJ600244, 249-250 LJN00772, 774, 826-827, 831-832, 835, 867, 898-899, 901, 946, 954, 956-957, 974, 976-978, 1057, 1107 |
| 302.5C | GBB04321, 5363 |
| 302.7D | LJ700223-00224, 427, 429, 434, 467, 636, 679, 688, 704, 777, 834-835, 910, 914, 987, 1005-1006, 1030, 1032, 1040, 1068, 1087, 1095, 1112, 1115-1117, 1165, 1173 LJL00564, 1267, 1553, 1557, 1874, 2032, 2084, 2349, 2530, 2595, 2759, 2835, 2876, 2918, 2936, 2938, 2951, 2954-2955, 3014, 3022, 3029, 3307, 3326, 3357, 3385, 3397, 3475, 3539, 3543, 3545, 3578, 3581, 3586, 3600, 3627-3628, 3717, 3720, 3778, 3783-3784, 3788, 3790, 3820, 3860, 3863-3864, 3868, 3929, 3940, 3945-3946, 3952, 4039, 4112, 4116, 4118, 4121, 4123, 4160, 4169, 4179, 4275, 4281, 4283, 4407, 4409 |
| 303 | DMA00166 |
| 303.5C CR | DMY02233, 3078, 3085, 3361, 3658 |
| 303.5D CR | RHP01202, 1299, 1827, 1853 |
| 303.5E 2 | JWY00122, 407, 468, 580, 594, 631, 681, 815, 859, 974, 1023, 1100, 1172, 1175, 1371, 1425, 1427, 1518, 1575, 1677, 1831, 1894, 1902, 1913, 1915 |
| 303.5E CR | JX200107, 116-117, 119, 140, 142, 144-145, 147-148, 151-152, 158, 187-188, 197-198, 200-202, 324, 1008, 1011, 1014, 1016, 1117, 1168, 1208, 1210, 1224, 1257, 1259, 1296, 1299, 1301, 1303, 1431 RKY00554, 1008, 1162, 1682, 3074, 3104, 4121, 4697, 4759-4760, 4931, 4936, 4941, 6052-6054, 6059, 6184, 6213, 6260, 6409-6410, 6517, 6521, 6524, 6527-6528, 6596-6597 |
| 303C CR | AZS03651 BXT00842, 2139, 3133, 3159, 4915, 5217 |
| 303E | SMG00205 |
| 303E CR | HHM00158, 166, 230, 375, 401, 580, 1127, 1197, 1218-1219, 1221, 1225, 1308, 1380, 1462, 1466, 1492, 1580-1583, 1609, 1635, 1671, 1680, 1705, 1707, 1724, 1794-1795, 1799, 1827, 1829, 1936, 1955, 1979, 1982, 2053-2054, 2061, 2066, 2087, 2108, 2122-2123, 2125-2128, 2138, 2140, 2149-2150, 2171, 2183, 2185, 2187, 2191-2192, 2198-2200, 2241-2242, 2248, 2250, 2263, 2281, 2302, 2304, 2310, 2351, 2361, 2394-2395, 2403, 2409, 2411-2413, 2427-2428, 2430, 2451-2452, 2455-2456, 2463, 2466, 2476, 2526, 2533, 2536-2538, 2559, 2578, 2580-2581, 2588-2589, 2598, 2604-2605, 2619-2624, 2631, 2647, 2649, 2661-2662, 2721, 2725 SGE00114-00116, 159, 169, 182, 188, 206, 210, 234, 337-338, 383-386, 388-398, 405-409 |
| 304C CR | FPK01574, 3757, 6421 |
| 304D CR | TYK00183, 1056, 1088, 1090, 1237, 1437 |
| 304E 2 | ME400207, 336, 349, 440, 503, 598, 692, 713, 805, 927, 1065, 1073, 1107, 1161, 1180, 1229, 1232, 1234, 1241, 1321, 1459, 1464, 1469, 1532, 1574, 1612, 1732, 1741, 1834, 1917, 1936, 1970, 2061, 2238 |
| 304E CR | TTN00709, 727, 903, 1016, 1055, 1513, 2755, 2930 |
| 305 | BMW00655 |
| 305.5D | FLZ00391, 514, 805, 1406 |
| 305.5E | MX500763 |
| 305.5E 2 | CR500159, 163, 168, 295, 437, 532, 683, 774, 821, 826, 991, 1200, 1212, 1218, 1323, 1434, 1439, 1453, 1457, 1460, 1655, 1668-1669, 1718, 1754, 1980, 1984, 1987, 2128, 2134, 2136, 2149, 2208, 2350, 2366, 2374, 2508, 2516, 2521-2522, 2534, 2580, 2585, 2628-2629, 2643, 2646, 2660, 2693, 2725, 2736 WE200100, 267, 270, 296-297, 310-311, 316, 386, 389, 407, 446, 492, 504, 513, 517, 547, 572, 599, 617, 625, 642, 658, 663, 670, 676, 722, 737, 744, 748, 752, 771, 777, 792, 806, 828, 849-850, 857, 877, 895, 1028, 1082, 1098, 1125, 1127, 1135, 1142-1182, 1205, 1216, 1233, 1238, 1255, 1291, 1293, 1306, 1308-1310, 1313, 1315-1316, 1342-1348, 1350, 1353-1359, 1362, 1367, 1371, 1382, 1384-1397, 1399-1401, 1413, 1419-1420, 1422, 1424, 1427-1435, 1452, 1538-1539, 1548, 1554-1555, 1596, 1598, 1616, 1629, 1686, 1696, 1715, 1746, 1752, 1762, 1773, 1818-1820, 1832, 1883, 1903, 1942, 1959, 1977, 1980-1981, 1994-1996, 2012-2014, 2041, 2046, 2095-2096, 2104-2105, 2154-2155, 2210, 2222, 2272, 2276, 2292, 2351, 2374, 2401, 2421, 2425, 2435, 2440, 2452, 2472, 2531, 2534, 2553, 2568, 2581, 2605, 2626, 2692, 2702, 2713, 2715, 2786, 2788, 2798, 2803, 2814, 2816, 2868, 2878, 2887, 2901, 2945, 2947-2948, 2963, 2965, 2976, 2979, 2986, 2992, 2996, 3005, 3017, 3019-3020, 3023, 3029, 3041-3043, 3061, 3071-3072, 3085, 3103, 3106, 3108, 3112, 3114, 3121, 3123, 3125, 3136-3140, 3145, 3148, 3182, 3184, 3239-3240, 3270, 3276, 3278, 3282, 3284-3285, 3287, 3289, 3291, 3293-3296, 3405-3406, 3411-3413, 3425, 3440, 3444, 3447-3450, 3453-3454, 3457 |
| 305.5E 2CR | EJX00216, 219, 859, 861, 868, 1080, 1130, 1242 |
| 305.5E CR | FKY00346, 1157, 1379, 1424, 1551, 1580, 2059, 2097, 2343, 2460, 2524, 2536, 2581, 2665, 2729, 3052, 3056 |
| 305C CR | HWJ01574, 2584, 3960 |
| 305E 2 | H5M00328, 471, 659, 682, 787, 795, 898, 904, 1061, 1352, 1354, 1361, 1367, 1371, 1392, 1394, 1495, 1588, 1597, 1600, 1633, 1670, 1674, 1725, 1732, 1791, 1797, 1801, 1807, 1812, 1816, 1820, 1829, 1831-1832, 1843, 1872, 1886, 2042, 2165, 2174, 2184, 2324, 2340, 2345, 2347, 2387, 2451, 2852, 2858, 2874, 2877, 3076, 3085, 3087, 3142, 3156, 3165, 3177, 3194-3195, 3201, 3216, 3297, 3387, 3510, 3551 |
| 305E 2 CR | DJX00537, 1237, 1278, 1358-1359, 1591, 1595 |
| 305E CR | XFA00511, 801, 1216, 2091, 2388, 2553, 2739, 3427, 3627, 4068 |
| 306E 2 | E2W00401, 1502, 1569, 1579, 1625-1626, 1653, 1705, 1747, 1762, 1786, 1814, 1824, 1885-1886, 1889, 1906, 1917, 1929, 1938, 1955, 1961, 1996, 2035-2037, 2046, 2067, 2093, 2107, 2181-2186, 2201-2202, 2207, 2227, 2233-2235, 2250-2255, 2261, 2276-2280, 2322, 2331, 2333, 2350, 2353, 2371, 2377-2378, 2396, 2465-2470, 2473-2474, 2557-2561, 2576, 2589-2594, 2596, 2611, 2626, 2657-2662, 2664-2665, 2699, 2770-2772, 2780-2782, 2793-2794, 2800-2802, 2805-2807, 2829, 2856, 2872, 2898, 2903, 2941-2943, 2950-2951, 2967-2969, 2985, 2991, 2996-2998, 3003-3005, 3027, 3043, 3050, 3054, 3057, 3074, 3081, 3135-3136, 3138-3139, 3141, 3154, 3186-3187, 3192, 3210-3211, 3219-3221, 3242-3244, 3246-3247, 3250-3255, 3268, 3271-3272, 3302-3307, 3360-3363, 3480-3482 |
| 307C | BCM00515 BNE00338 |
| 307E | H1Y00836, 2598, 3567-3568 |
| 307E 2 | CE200133, 185, 190, 205-207, 316, 364, 368, 393, 403, 406-407, 409, 416, 438, 445, 464, 476, 480, 482, 521, 656, 682, 684, 720, 765, 773, 782-783, 793, 877, 885, 905, 987, 993-994, 1087, 1100, 1114, 1137, 1141-1142, 1171, 1178, 1183, 1189, 1191, 1196, 1199, 1257, 1266, 1283, 1297, 1323, 1330, 1370, 1384, 1404, 1416, 1420, 1457, 1517, 1539, 1554, 1556, 1570, 1580, 1596-1597, 1602-1603, 1611, 1613-1614, 1621, 1638-1639, 1649, 1667-1668, 1697-1698, 1713, 1742, 1744, 1754, 1771, 1808, 1811, 1816, 1818, 1821, 1825, 1873, 1889-1890, 1897-1900, 1909, 1911, 1913, 1919-1923, 1928, 1944, 1956-1960, 1962, 1964-1967, 1971-1972, 1978, 1983-1984, 1986-1987, 1996-1997, 2001-2006, 2013-2015, 2017-2018, 2057-2058, 2077, 2106, 2113-2114 KC900334, 482 |
| 308C | CPE01916, 3299 |
| 308C CR | KCX01440 |
| 308D CR | FYC01244, 1639, 1889, 1911 |
| 308E 2 | F8C00170-00171, 176, 184, 192-193, 217, 233, 246, 333, 342, 360-361, 366-370, 384, 387 |
| 308E 2 OEM | EXP00102, 105, 107-108 |
| 308E 2CR | FJX00416, 1126, 1180, 2231, 2389, 2594, 2708, 2929, 4147, 4177, 4722, 4849, 4861-4862, 4880, 4887, 4956, 5027, 5334, 5454, 5570, 5758, 7464 TMX00175 |
| 308E CR | GBJ01181, 1282, 1356 HEL00916 |
| 311C U | CKE01030, 1651, 1821 |
| 311FL | JFT00379 |
| 312 | 6GK00884 |
| 312C | CAE00659 DBN00252, 1207 FDS00329, 379 |
| 312C L | BWH01342 |
| 312D 2L | WHJ00235 |
| 312D LC | RKF00338 |
| 312E L | MJD00397 |
| 314D LCR | SSZ00514, 796 |
| 314E LCR | DKD00737 ZJT00297 |
| 315C L | CJC03204 |
| 316E L | DZW00232, 2056 |
| 319D LN | FMH00150 |
| 414E IL | ELB00695 |
| 416B | 8SG07855 8ZK00472, 2128 |
| 416C | 4ZN21849, 22861 5YN00560, 3171 |
| 416D | BFP16608 |
| 416E | CBD01415 MFG02338, 8101, 8752, 8849, 11026, 11206, 11845, 13539, 13856, 13861, 13934 |
| 416F 2 | HWB00524 LBF01009, 1026, 1033-1034, 1096, 1099, 1138, 1282, 1368, 1373, 1376, 1381, 1424, 1427-1428, 1431, 1454, 1456, 1463, 1613, 1617, 1620, 1709, 1712-1713, 1784, 1786, 1789, 1897, 1903, 1938, 1980, 1983-1984, 2012, 2081, 2094, 2100-2101, 2110, 2113, 2148, 2153, 2160, 2171, 2182, 2186-2187, 2189, 2194, 2196, 2225, 2290, 2292-2293, 2296, 2342, 2355, 2368, 2374, 2385, 2388, 2406, 2455, 2469-2473, 2661, 2729, 2990 |
| 416F ST | KSF00237, 816 |
| 420D | FDP00683, 8791, 12450, 23863 |
| 420D IT | BLN08248 |
| 420E | HLS02946, 7884, 8260 KMW01120, 1257, 2539 |
| 420E PL | DAN01324, 2052, 2094 |
| 420E ST | DJL00283, 884, 1497, 1544, 3610 |
| 420F | LKH00304 LTG00693 |
| 420F 2 | HWC00473, 475, 837, 841 LBS00456 |
| 420F IT | JWJ00547, 887, 895, 897, 2966 |
| 420F ST | SKR01095, 2526, 3034, 3518, 3859, 4709 |
| 424 II | JRC07543 |
| 424B | JRN01763 |
| 426B | 6KL01721 |
| 428C | 2CR02963, 6805 |
| 430E IT | MXB00511 |
| 430E ST | SWC00468 |
| 430F | LNH00168 |
| 430F 2 | HWE00337 |
| 432E | BXE01232 JBA00836 |
| 432F | LNR00849 |
| 432F 2 | HWP00520 |
| 434F 2 | LYK00354 |
| 444F | FBN00162 |
| 446B | 5BL01500 |
| 446D | DBL00453, 456 |
| 638 | S3X00907 |
| 902 | 7ES00584, 1338 |
| 903C | MW400559, 562, 609-610, 614, 640, 654, 656 |
| 903C 2 | MW800196, 213-214, 266 |
| 904B | B4L00484, 849 |
| 906 | 6ZS01478, 1740, 2622 |
| 906H | SDH01155, 1452 TPE01159 |
| 906H 2 | JRF00696, 1031, 1573, 2521, 3099, 3193, 3201 |
| 907H | SJM00729 |
| 907H 2 | JRS00425, 725, 796 |
| 908 | 8BS00640 |
| 908H 2 | JRD00633, 1247, 1324, 1622, 2064, 2669, 2708, 2760, 2784, 2950 |
| 908K | L8800232 |
| 908M | H8800628, 1380 Z8800373 |
| 910E/F | 2SS00862 |
| 910H | SAT00237, 842 |
| 914G | 7ZM00666 9WM01051 PDF00819, 965, 1862 |
| 914K | CD200523, 905 |
| 914M (T4F HRC) | H2400301, 445 |
| 924F | 5NN00477, 853 |
| 924G | DDA00999, 2222, 2351, 3506 |
| 924H | HXC00288, 1402, 2135, 2968 |
| 924K | KW400476-00477, 1221, 1233 PWR01710, 2333, 3993 SNZ00603-00604, 617, 630, 646, 653-654, 656-666, 671-672, 690, 701 |
| 928F | 2XL00440 |
| 928G | 6XR00934 DJD02212 |
| 930H | DHC00192, 1366, 3871 |
| 930K | EYE00323, 438, 552, 743, 775, 789 FRK00500, 505, 511, 518, 526, 530, 532, 534-535, 537, 542, 567, 569 P3K00221, 223-224, 226-227, 229-230, 236-237, 240, 521, 523, 551 |
| 938G | 4YS00247, 656 |
| 938G II | CRD00928, 1799, 2179 |
| 938K | REP00773, 833 SWL00406, 2521, 3468 W8K00976 |
| D3C III | 4KS00591 4TS01134 7XL00155 9CL01401 |
| D3G LGP | BYR01431, 1948 CFF00393 |
| D3G XL | JMH01389 |
| D3K LGP | LLL00740 |
| D4G LGP | TLX00908 |
| D4K 2 XL | KMM00132 |
| D5C III | 6CS00758 |
| D5G LGPJ | RSC00255 |
| D5K 2 LGP | KYY00392 |
| D5K 2 XL | KWW00799, 917, 1034 |
| IT14G | KZN00831, 854 |
| IT28G | 8CR00898, 1280, 1968 |
| M313C | H2A00599 |
| M318 | 8AL01855 |
| M318D | W8P00260 |
| TH255C | JK200428, 437, 547, 600, 1132, 1271, 1278-1280, 1291, 1382 |
| TH336C | MJR00291 |
| TH337C | DJB00451, 616-617 |
| TH406C | GAT00367, 373 |
| TH407 | TBY00954, 1391 |
| TH407C | JJT00200 MLH00744, 861, 1030, 1036, 1221, 1223, 1459, 1571-1572, 1693 |
| TH414C | KEK00431, 457 |
| TH414C GC | KRF00246, 248, 250, 317, 324, 389 |
| TH417C | RRJ00267 RRW00299 |
| TH417C GC | NAB00223, 232, 235, 266, 268-269 |
| TH460B | SLF01774 |
| TH514 | TBW00362, 619, 766, 788, 842 |
| TH514C | KKW00178 |
| TH63 | 5WM08216 |
| TH83 | 3RN02124 |
| TL1055 | TBM00824, 1282 |
| TL1055C | KDE01042 |
| TL1255 | TBN00123 |
| TL1255C | DHW00300, 1563 |
| TL1255D HRC | ML700263, 340, 638-640, 644, 676-678, 688, 719, 761 |
| TL642C | THG01198, 1399 |
| TL642D | ML800179 |
| TL943 | TBL00786, 861, 1125 |
| TL943C | THH00397, 570, 1150, 1451 |
| TL943D | MLJ00433 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 5303118 | SFWR GP-A4041 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 2******* | ||
| 1 | 5303118 | SFWR GP-A4041 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 3******* | ||
| 1 | 5303118 | SFWR GP-A4041 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 4******* | ||
| 1 | 5303118 | SFWR GP-A4041 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
| *******Group 5******* | ||
| 1 | 5303118 | SFWR GP-A4041 |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 10% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
ACTION REQUIRED
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| NOTE: This program provides for solving "Stop-report" to VisionLink when machine is operating issue. Refer to the attached Rework Procedure. NOTE: Refer to Image 1 through Image 8 below for a list of Non-Caterpillar Products that may have Product Link installed. If a product in question is on the list, this program applies. Please file the warranty claim using 99Z00015 as the serial number. NOTE: Ensure that the Machine Make, Machine Serial Number are included in the Service Letter claim story. Failure to provide this information in the claim story will result in the claim getting rejected. |
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| Image5 |
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| Image8 |
SERVICE CLAIM ALLOWANCES
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