PRODUCT IMPROVEMENT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN 3508C, 3512B, 3512C, 3516C, AND 3516E GENERATOR SETS, MARINE ENGINES, AND PETROLEUM ENGINES Caterpillar


PRODUCT IMPROVEMENT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN 3508C, 3512B, 3512C, 3516C, AND 3516E GENERATOR SETS, MARINE ENGINES, AND PETROLEUM ENGINES

Usage:

TEBE6952-00

19Mar2018


U-161
D-142
O-148
TM-3

 

Priority

  
  

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING FUEL INJECTORS ON CERTAIN 3508C, 3512B, 3512C, 3516C, AND 3516E GENERATOR SETS, MARINE ENGINES, AND PETROLEUM ENGINES

1290 1251
PI32868
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32868" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32868" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


COMPLETION DATE

TERMINATION DATE

30Sep2018 31Mar2019

PROBLEM

Certain fuel injectors need to be replaced on certain 3508C, 3512B, 3512C, 3516C, and 3516E Generator Sets, Marine Engines, and Petroleum Engines. The existing fuel injectors can cause the cylinder to be over fueled and possibly lead to engine damage.

AFFECTED PRODUCT

Model Identification Number
*******Group  1*******
3516E HD  MR900203
*******Group  2*******
3516C  SBK02534-02535
*******Group  3*******
3512B HD  LY900101
*******Group  4*******
3508C  PXB00238-00239
*******Group  5*******
3512C HD  PXF00337-00338, 340
*******Group  6*******
3512C HD  WF300628-00630, 633-634, 638
*******Group  7*******
3512C  LYH00182
*******Group  8*******
3512C HD  WF501041-01042, 1054
*******Group  9*******
3516C  SBJ02155, 2157
*******Group  10*******
3512C  PXC00249
*******Group  11*******
3512C  LYH00194
*******Group  12*******
3516C  SBJ02156
*******Group  13*******
3512C HD  WF300631
*******Group  14*******
3512C HD  WF501040
*******Group  15*******
3512C HD  WF501043
*******Group  16*******
3516C  SBK02529
*******Group  17*******
3516C  SBK02525
*******Group  18*******
3516C  SBK02516-02517, 2519, 2522-2524, 2526-2527
*******Group  19*******
3512C HD  WF501047

PARTS NEEDED

Qty

Part Number Description
*******Group 1*******
16 3735507 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 2*******
16 3920216 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 3*******
6 3920202 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 4*******
8 3920220 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 5*******
12 3920205 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 6*******
12 3920216 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 7*******
12 3920220 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 8*******
12 3920225 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 9*******
16 3920220 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 10*******
4 3920220 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 11*******
8 3920220 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 12*******
10 3920220 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 13*******
8 3920216 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 14*******
6 3920225 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 15*******
5 3920225 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 16*******
10 3920221 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 17*******
15 3920221 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 18*******
16 3920221 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

*******Group 19*******
1 3920225 INJECTOR GP-FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to Special Instruction, M0091494 for information on which fuel injectors need to be replaced.

OWNER NOTIFICATION

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 1*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 8.0-hour job for Group 1

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 2*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 8.0-hour job for Group 2

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 3*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 3.0-hour job for Group 3

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 4*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 5.0-hour job for Group 4

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 5*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 5.5-hour job for Group 5

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 6*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 5.5-hour job for Group 6

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 7*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 6.0-hour job for Group 7

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 8*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 6.0-hour job for Group 8

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 9*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 8.0-hour job for Group 9

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 10*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 2.0-hour job for Group 10

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 11*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 4.0-hour job for Group 11

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 12*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 5.0-hour job for Group 12

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 13*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 4.0-hour job for Group 13

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 14*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 3.0-hour job for Group 14

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 15*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 2.5-hour job for Group 15

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 16*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 5.0-hour job for Group 16

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 17*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 7.0-hour job for Group 17

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 18*******
100%
100%
0%
0%
0%
0%
 NOTE: This is a 8.0-hour job for Group 18

Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
*******Group 19*******
100%
100%
0%
0%
0%
0%

 NOTE: This is a 1.0-hour job for Group 19


PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.
 
 
 
EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING FUEL INJECTORS

MODELS INVOLVED - CERTAIN 3508C, 3512B, 3512C, 3516C, AND 3516E GENERATOR SETS, MARINE ENGINES, AND PETROLEUM ENGINES

Dear Cat Product Owner:


Certain fuel injectors need to be replaced on the products listed below. The existing fuel injectors can cause the cylinder to be over fueled and possibly lead to engine damage. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 19Mar2018 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.



Caterpillar Inc.

Identification #(s)



Attached to 19Mar2018 Service Letter

Caterpillar Information System:

PRODUCT SUPPORT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK PL241 MODULES ON CERTAIN CATERPILLAR PRODUCTS, AND NON-CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK PL241 MODULES ON CERTAIN CATERPILLAR PRODUCTS, AND NON-CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE LEAK DETECTION DEVICE ON CERTAIN 3516C HD AND C175-16 GENERATOR SETS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE LEAK DETECTION DEVICE ON CERTAIN 3516C HD AND C175-16 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REWORKING/REMOVING THE FUEL SUPPLY TO THE FUEL COOLED ENGINE CONTROL MODULE ON CERTAIN C9.3 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING/REMOVING THE FUEL SUPPLY TO THE FUEL COOLED ENGINE CONTROL MODULE ON CERTAIN C9.3 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE INJECTORS ON CERTAIN 3512 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE INJECTORS ON CERTAIN 3512 ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING/REMOVING THE FUEL SUPPLY TO THE FUEL COOLED ENGINE CONTROL MODULE ON CERTAIN C9.3 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING/REMOVING THE FUEL SUPPLY TO THE FUEL COOLED ENGINE CONTROL MODULE ON CERTAIN C9.3 INDUSTRIAL ENGINES
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PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK PLE601/PLE631/PLE641 ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR UPDATING PRODUCT LINK PLE601/PLE631/PLE641 ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR RETORQUING ACCCESSIBLE OIL PAN BOLTS ON CERTAIN C175-16, AND C175-20 GENERATOR SETS AND LOCOMOTIVE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR RETORQUING ACCCESSIBLE OIL PAN BOLTS ON CERTAIN C175-16, AND C175-20 GENERATOR SETS AND LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW AFTERCOOLER THERMOSTAT HOUSING ON CERTAIN 3512C HD LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING A NEW AFTERCOOLER THERMOSTAT HOUSING ON CERTAIN 3512C HD LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE JACKET WATER PUMP ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR REPLACING THE JACKET WATER PUMP ON CERTAIN 797, 797B, AND 797F OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR PROVIDING OIL FOR ENGINES THAT WERE ORDERED WITH OIL BUT WERE SHIPPED DRY ON CERTAIN 3512C HD, AND 3516C HD PETROLEUM WELL SERVICE ENGINES PRODUCT SUPPORT PROGRAM FOR PROVIDING OIL FOR ENGINES THAT WERE ORDERED WITH OIL BUT WERE SHIPPED DRY ON CERTAIN 3512C HD, AND 3516C HD PETROLEUM WELL SERVICE ENGINES
PRODUCT SUPPORT PROGRAM FOR CLEANING THE AUXILIARY DRIVE ON CERTAIN C13 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR CLEANING THE AUXILIARY DRIVE ON CERTAIN C13 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE SOFTWARE ON CERTAIN C175-20 LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE SOFTWARE ON CERTAIN C175-20 LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXHAUST ON CERTAIN CG170-16, G3512H, G3516H, AND G3520H GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE EXHAUST ON CERTAIN CG170-16, G3512H, G3516H, AND G3520H GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE ENGINE SERIAL NUMBER PLATE ON CERTAIN CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE ENGINE SERIAL NUMBER PLATE ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHUAST THERMOCOUPLES ON CERTAIN G3606, G3608, G3612, AND G3616 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHUAST THERMOCOUPLES ON CERTAIN G3606, G3608, G3612, AND G3616 ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 439-7911 MEC20 VOLTAGE REGULATOR ON CERTAIN C4.4 DE88E3, DE110E3 GENERATOR SETS AND C7.1 DE200E0, DE220E0 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 439-7911 MEC20 VOLTAGE REGULATOR ON CERTAIN C4.4 DE88E3, DE110E3 GENERATOR SETS AND C7.1 DE200E0, DE220E0 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE FAN GUARD ON CERTAIN 3516B HD GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR INSPECTING AND POSSIBLY REPLACING THE FAN GUARD ON CERTAIN 3516B HD GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR RETORQUING ACCCESSIBLE OIL PAN BOLTS ON CERTAIN C175-16 AND C175-20 LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR RETORQUING ACCCESSIBLE OIL PAN BOLTS ON CERTAIN C175-16 AND C175-20 LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REFLASHING THE ENGINE SOFTWARE ON CERTAIN C7.1 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REFLASHING THE ENGINE SOFTWARE ON CERTAIN C7.1 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C175-16 LOCOMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C175-16 LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALUMINUM OIL PAN ON CERTAIN C175-16 LOCMOTIVE ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE ALUMINUM OIL PAN ON CERTAIN C175-16 LOCMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK PL241 MODULES ON CERTAIN CATERPILLAR PRODUCTS, AND NON-CATERPILLAR PRODUCTS PRODUCT SUPPORT PROGRAM FOR UPDATING THE FIRMWARE ON THE PRODUCT LINK PL241 MODULES ON CERTAIN CATERPILLAR PRODUCTS, AND NON-CATERPILLAR PRODUCTS
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