PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN FUEL INJECTORS FROM DEALER STOCK
Usage:
TEBE6850-00
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| 25Oct2017 |
U-580
A-415
D-489
O-486
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| Parts stock action only | PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN FUEL INJECTORS FROM DEALER STOCK |
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| 7750 | PI70684 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Jan2018 |
PROBLEM
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| The existing fuel injector can over fuel. If the existing fuel injector fails it can result in engine damage. |
ACTION REQUIRED
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| Remove all injectors with the following part numbers, and within the serial number range from dealer parts stock. Injectors will be packaged between August 9, 2017 and October 13, 2017. Injectors with a package date prior to August 9, 2017, or after October 13, 2017 do not need to be checked. Date code is below the part number, D##M##Y##, the day is after the D, month is after the M, and Year is the first two numbers after the Y. Part number and Serial number 457-5312 8C00599034E3 and 8C00599039C0 427-6227 8C005990458F Remove all injectors with the following part numbers, and within the serial number range from dealer parts stock. Injectors will be packaged between August 9, 2017 and October 13, 2017. Injectors with a package date prior to August 9, 2017, or after October 13, 2017 do not need to be checked. Date code is below the part number, D##M##Y##, the day is after the D, month is after the M, and Year is the first two numbers after the Y. Part Number and Serial number 392-0211 2066755 through 2068587, inclusive 392-0205 2066755 through 2068587, inclusive 392-0219 2066755 through 2068587, inclusive 392-0217 2066755 through 2068587, inclusive 392-0202 2066755 through 2068587, inclusive 392-0223 2066755 through 2068587, inclusive 392-0216 2066755 through 2068587, inclusive 392-0221 2066755 through 2068587, inclusive 392-0225 2066755 through 2068587, inclusive 392-0214 2066755 through 2068587, inclusive 392-0206 2066755 through 2068587, inclusive Remove all injectors with the following part numbers, and within the serial number range from dealer parts stock. Injectors will be packaged between August 9, 2017 and October 20, 2017. Injectors with a package date prior to August 9, 2017, or after October 20, 2017 do not need to be checked. Date code is below the part number, D##M##Y##, the day is after the D, month is after the M, and Year is the first two numbers after the Y. Part Number and Serial number 111-3718 865395 through 868934, inclusive 4P-9075 865395 through 868934, inclusive 4P-9076 865395 through 868934, inclusive 4P-9077 865395 through 868934, inclusive 7E-6408 865395 through 868934, inclusive |
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SERVICE CLAIM ALLOWANCES
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| Submit one claim for all injectors removed from dealer parts stock. Include all injector serial numbers in the claim story. |
PARTS DISPOSITION
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| NACD: Hold all suspect injectors for a Parts Return Request (PRR). A Parts Return Request (PRR) will be issued to you through the Send-It-Back process after the claim is submitted. Make sure to list the service letter program number on the packing slip and include the closed work order paperwork. EAME, LACD, and APD: Hold all suspect injectors for 30 days for a possible Parts Return Request (PRR). Make sure to list the service letter program number on the packing slip and include the closed work order paperwork. If a Parts Return Request (PRR) is not issued to you after 30 days through the Send-It-Back process, handle the parts in accordance with your warranty bulletin on warranty parts handling. |
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