PRODUCT SUPPORT PROGRAM FOR UPDATING ENGINE CONTROL SOFTWARE ON CERTAIN C13 PETROLEUM ENGINES
Usage:
REBE7598-00
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| 05Oct2011 |
U-429
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| Before/After | PRODUCT SUPPORT PROGRAM FOR UPDATING ENGINE CONTROL SOFTWARE ON CERTAIN C13 PETROLEUM ENGINES |
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| 1920 1901 | PS43401 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43401" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Oct2013 |
PROBLEM
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| The existing engine software can cause regeneration issues on engines that have high load factors at idle. Certain applications require an elevated idle speed and higher load factors while at idle, and this can reduce the opportunities for a successful regeneration. The new software will improve the regeneration capability, by allowing the regeneration to take place during normal engine operation. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C13 | KWJ00147, 169, 173-175, 177-178, 214, 216-217, 267-269, 278-281, 318-320, 338-341, 1087-1088, 1090-1095, 1097 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3787548 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Update the engine control software to the new software listed. Note: passwords may be required. |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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