PRODUCT SUPPORT PROGRAM FOR INSTALLING A 240 AMP ALTERNATOR ON CERTAIN C9.3 AND C13 INDUSTRIAL ENGINES
Usage:
REBE7705-00
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| 31Oct2011 |
U-474
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| Before/After | PRODUCT SUPPORT PROGRAM FOR INSTALLING A 240 AMP ALTERNATOR ON CERTAIN C9.3 AND C13 INDUSTRIAL ENGINES |
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| 1405 | PS43421 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43421" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Oct2012 |
PROBLEM
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| The existing 200 Amp 346-6147 Alternator was inadvertently installed on certain C9.3 and C13 Industrial Engines. The 240 Amp 3660669/">366-0669 Alternator is the correct alternator. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C13 | KWJ01154, 1163, 1167, 1170-1171 |
| C9.3 | C9N00752-00758, 761, 764, 766, 768-770, 772-773, 776-779, 783-790 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3660669 | ALTERNATOR GP-B |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the Service Manual if/as necessary. 1. Remove the 200 Amp 346-6147 Alternator. 2. Install the 240 Amp 3660669/">366-0669 Alternator. 3. Place the 200 Amp 346-6147 Alternator in the box that the 240 Amp alternator was shipped in. Refer to the Parts Disposition. |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 1.5-hour job | ||||||
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PARTS DISPOSITION
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| Hold all 346-6147 Alternators for a Parts Return Request (PRR). A Parts Return Request (PRR) will be issued to you through the Send-It-Back process after the claim is submitted. Make sure to list the service letter program number on the packing slip and include the closed work order paperwork. |
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