PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL LINES, WIRING HARNESS, FUEL FILTER, ECM, ADDING AN EXHAUST TEMPERATURE SENSOR, AND UPDATING THE SOFTWARE ON CERTAIN C27 INDUSTRIAL ENGINES
Usage:
REBE7591-02
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| 18Jan2012 |
| (Revised 16Feb2012) |
U-29
A-27
O-30
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL LINES, WIRING HARNESS, FUEL FILTER, ECM, ADDING AN EXHAUST TEMPERATURE SENSOR, AND UPDATING THE SOFTWARE ON CERTAIN C27 INDUSTRIAL ENGINES |
|
| 1000 | PS43487 |
|
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43487" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 18Jan2012 (Revised 30Jan2012) Service Letter. Changes have been made to the Affected Product and Parts Needed. |
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TERMINATION DATE |
| 31Jan2014 |
PROBLEM
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| The existing configurations need to be updated to the current configuration on certain C27 Industrial Engines in a shovel application. Rework the fuel lines, wiring harness, relocate the fuel filter and ECM, add an exhaust temperature sensor and update the software. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| C27 | TWM01183, 1187, 1276, 1375, 1553-1556, 1561, 1563, 1596, 1599-1601, 1606-1614, 1616, 1618-1619, 1692-1695, 1769-1770, 1776, 1778, 1780, 1782, 1785, 1787, 1790-1792, 1794, 1806-1807, 1833-1834, 1837 |
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| *******Group 2******* | |
| C27 | TWM01927, 1931, 1966-1967, 2036, 2061, 2116, 2166, 2168, 2214-2215, 2219-2226, 2228-2230, 2232, 2234, 2236, 2305-2306, 2308, 2311, 2340-2343, 2346-2349, 2369, 2373, 2384, 2390, 2393-2394, 2397-2398, 2449-2452, 2455-2456, 2628-2629, 2633, 2637, 2639-2640, 2745-2750, 2770-2771, 2813, 2815-2816, 2819-2820, 2881-2882, 2884-2885, 2921-2923, 2946-2962, 3019-3020, 3114-3115 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 2 | 0L1143 | BOLT |
| 2 | 0L1352 | BOLT |
| 2 | 0L2070 | BOLT (RH Eng. Only) |
| 6 | 0S0509 | BOLT |
| 2 | 0S1571 | BOLT (RH Eng. Only) |
| 4 | 0S1590 | BOLT (RH Eng. Only) |
| 1 | 0S1594 | BOLT |
| 2 | 0T0065 | BOLT |
| 1 | 1A5183 | BOLT |
| 1 | 1D4538 | BOLT (RH Eng. Only) |
| 1 | 1D4539 | BOLT (LH Eng. Only) |
| 2 | 1P7625 | ADAPTER-ELBOW |
| 2 | 2A4639 | BOLT |
| 2 | 2M9780 | SEAL-O-RING |
| 4 | 2P1282 | ADAPTER-STR |
| 1 | 2P7636 | ADAPTER-STR |
| 2 | 2R6806 | ADAPTER-STR (LH Eng. Only) |
| 7 | 3B1915 | BOLT |
| 1 | 3P1932 | ADAPTER-STR |
| 4 | 3S2093 | STRAP-CABLE |
| 2 | 4F3508 | BOLT |
| 1 | 4F8965 | BOLT (RH Eng. Only) |
| 4 | 4P0692 | CLAMP AS |
| 4 | 4P0693 | CLAMP AS |
| 1 | 4P7048 | BRACKET (RH Eng. Only) |
| 1 | 4P7581 | CLIP-LADDER |
| 2 | 4P8134 | CLIP-LADDER |
| 3 | 5M2894 | WASHER-HARD |
| 1 | 5P1404 | ADAPTER-STR |
| 1 | 5P8245 | WASHER-HARD |
| 1 | 6H1717 | BOLT |
| 1 | 6J7366 | CAP-FLARED |
| 1 | 6M7476 | ADAPTER-ELBOW |
| 1 | 6V4248 | BOLT |
| 4 | 6V4249 | BOLT-HEX HEAD |
| 2 | 6V5839 | WASHER-HARD |
| 1 | 6V6317 | BOLT |
| 2 | 6V9003 | ADAPTER-ELBOW |
| 4 | 7F2060 | LOCKNUT |
| 2 | 7J9108 | SEAL-O-RING-ORFS |
| 27 | 7K1181 | STRAP-CABLE |
| 1 | 7W7381 | FITTING-OUTLET |
| 1 | 8T1887 | CLIP (RH Eng. Only) |
| 1 | 8T1888 | CLIP (RH Eng. Only) |
| 3 | 9N0869 | WASHER-HARD |
| 4 | 9N4685 | BLOCK |
| 1 | 9S4190 | PLUG-LD STOR |
| 2 | 9S8004 | PLUG-LD STOR |
| 2 | 9S8005 | PLUG-LD STOR |
| 1 | 9S8006 | PLUG-LD STOR (LH Eng. Only) |
| 1 | 0618248 | ADAPTER-STRAIGHT |
| 1 | 1003237 | GROMMET (RH Eng. Only) |
| 3 | 1325789 | CLIP-LADDER |
| 1 | 1412375 | ADAPTER-ELBOW |
| 1 | 1724211 | SPACER (RH Eng. Only) |
| 2 | 1781781 | CLIP |
| 1 | 1976453 | BRACKET AS. |
| 3 | 2041611 | STRAP-CABLE |
| 1 | 2061346 | STRAP-CABLE |
| 2 | 2147566 | SEAL-O-RING-STOR |
| 2 | 2147568 | SEAL-O-RING-STOR |
| 1 | 2196923 | BRACE |
| 1 | 2243158 | BRACE |
| 1 | 2287091 | SEAL-O-RING-ORS |
| 1 | 2287381 | VALVE GP-CHECK-A |
| 4 | 2385080 | SEAL-O-RING-STOR |
| 5 | 2385081 | SEAL-O-RING-STOR |
| 1 | 2495294 | HARNESS AS |
| 1 | 2746719 | SENSOR GP-PRESS |
| 2 | 3169351 | MOUNT-FIR TREE |
| 2 | 3243357 | HOSE AS |
| 1 | 3320011 | CLIP-LOOP (RH Eng. Only) |
| 1 | 3353732 | BRACKET (RH Eng. Only) |
| 1 | 3418364 | ADAPTER |
| 2 | 3436890 | SENSOR GP-TEMP |
| 1 | 3447691 | HARNESS AS (LH Eng. Only) |
| 1 | 3523964 | CLIP-LADDER |
| 1 | 3523966 | CLIP-LADDER |
| 1 | 3523968 | CLIP-LADDER |
| 2 | 3527474 | BRACKET |
| 1 | 3531836 | HOSE AS-FUEL (RH Eng. Only) |
| 1 | 3531840 | BRACKET (RH Eng. Only) |
| 2 | 3531841 | BRACKET |
| 1 | 3532158 | CLAMP AS |
| 1 | 3539663 | SPACER-SUPPORT |
| 1 | 3539853 | SPACER (LH Eng. Only) |
| 1 | 3541478 | BRACKET AS |
| 1 | 3555551 | TUBE AS-FUEL (LH Eng. Only) |
| 1 | 3555552 | TUBE AS-FUEL (LH Eng. Only) |
| 1 | 3555554 | HOSE AS-FUEL (LH Eng. Only) |
| 1 | 3555556 | TUBE AS-FUEL (LH Eng. Only) |
| 1 | 3555896 | BRACKET (LH Eng. Only) |
| 1 | 3556105 | BRACKET AS (LH Eng. Only) |
| 1 | 3556107 | BRACKET (RH Eng. Only) |
| 1 | 3563315 | TUBE AS-FUEL (RH Eng. Only) |
| 1 | 3563316 | TUBE AS-FUEL (RH Eng. Only) |
| 1 | 3564834 | TUBE AS-FUEL (RH Eng. Only) |
| 1 | 3570445 | HARNESS AS-WRG |
| 1 | 3578961 | BRACKET |
| 1 | 3579448 | HOSE AS-FUEL |
| 1 | 3579449 | HOSE AS-FUEL (LH Eng. Only) |
| 1 | 3579676 | HOSE AS-FUEL (RH Eng. Only) |
| 1 | 3579677 | HOSE AS-FUEL (RH Eng. Only) |
| 1 | 3600484 | HOSE AS |
| 1 | 3600485 | HOSE AS (LH Eng. Only) |
| 1 | 3600486 | HOSE AS (LH Eng. Only) |
| 2 | 3601873 | HOSE AS (RH Eng. Only) |
| 1 | 3611821 | SOFTWARE GP-ELEK |
| 1 | 3611997 | HOSE AS-FUEL |
| 1 | 3628722 | LINE AS-HYBRID |
| 1 | 3630382 | LINE AS-HYBRID |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 3611821 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 22% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Group 1 NOTE: The left hand engine and the right hand engine is determined as viewed from the flywheel end. NOTE: In the Parts Needed, there are parts for the left hand engine only and the right hand engine only. The parts are indicated in the Description as "LH Eng. Only" or "RH Eng. Only". Refer to Special Instruction, REHS7278, "Procedure for Updating the C27 Engines in Certain O&K Shovel Excavators". Update the engine using REHS7278 and also update the engine with the new software. Group 2 Refer to the Service Manual if/as necessary. Update the engine with the new software. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-48 mo |
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| NOTE: This is a 20.0-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-48 mo |
||||||
| NOTE: This is a 1.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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