Usage:
| 04Oct2011 |
| (Revised 10Jan2012) |
| Before/After Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR INSPECTING THE CLUSTER GEAR STUB SHAFT FLANGE BOLTS AND CLUSTER GEAR RETAINING PLATE BOLTS ON CERTAIN C175 GENERATOR SETS AND 793F , 793F XQ, 795F AC, 797F, 797F XQ OFF-HIGHWAY TRUCKS |
|
| 1204 1206 7553 | PS43399 |
|
| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43399" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code. |
| NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
| NOTE: | This Revised Service Letter replaces the 04Oct2011 Service Letter. Changes have been made to the Affected Product and Service Claims Allowances. |
TERMINATION DATE |
| 31Oct2013 |
PROBLEM
| The existing stub shaft plate bolts and cluster gear retainer plate bolts may have not been tightened properly and can fall out on certain C175 Generator Sets, 793F , 793F XQ, 795F AC, 797F, 797F XQ Off-Highway Trucks. If the existing plate bolts fall out it can cause excessive oil to come out of the breathers and oil pressure loss. |
AFFECTED PRODUCT
| Model | Identification Number |
| *******Group 1******* | |
| 793F | SSP00112-00483 |
| 793F XQ | SND00100-00114 |
| 795F AC | ERM00161-00196 |
| 797F | LAJ00141-00310 |
| 797F XQ | WSP00100-00107 |
| *******Group 2******* | |
| C175-16 | WYB00100-00112, 114-118, 124-129, 131, 135-136, 138-454, 456-528 |
PARTS NEEDED
| No parts needed for this program |
ACTION REQUIRED
Rework the following engines in dealer parts stock and/or dealer exchange inventory: |
| Refer to the attached Rework Procedure. Note: Engines with more than 2000 hours of operation do not need to perform this service letter. |
SERVICE CLAIM ALLOWANCES
|
Submit one claim for all parts inspected in dealer parts stock. |
