PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER ON CERTAIN 349E EXCAVATORS, D8T TRACK-TYPE TRACTORS, 735B, 740B ARTICULATED TRUCKS, 980K WHEEL LOADERS, C15, AND C18 INDUSTRIAL ENGINES
Usage:
REBE7542-00
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| 15Sep2011 |
U-388
O-339
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER ON CERTAIN 349E EXCAVATORS, D8T TRACK-TYPE TRACTORS, 735B, 740B ARTICULATED TRUCKS, 980K WHEEL LOADERS, C15, AND C18 INDUSTRIAL ENGINES |
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| 1087 1061 1059 108C | PS43373 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43373" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Sep2012 |
PROBLEM
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| The NOx Reduction System (NRS) cooler may fail causing coolant to enter the engine. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 735B | T4P00258-00259, 261, 266 |
| 740B | T4R00274, 277, 286, 300, 304, 317, 319, 325 |
| D8T | FCT00170, 201 MLN00319 |
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| *******Group 2******* | |
| C15 | LDN01007 |
| C18 | BDN01017, 1024, 1026, 1030 |
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| *******Group 3******* | |
| 349E L | MPZ00222, 225-227 TFG00236, 267 |
| 349E LC-VG | DGE00244 KCN00204, 206 |
| 980K | W7K00389 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 3 | 9N5085 | CLAMP-V-BAND |
| 2 | 2918208 | SEAL-O-RING |
| 1 | 3249290 | BELLOWS AS |
| 1 | 3633435 | COOLER AS-NRS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 3 | 9N5085 | CLAMP-V-BAND |
| 2 | 2918208 | SEAL-O-RING |
| 1 | 3249290 | BELLOWS AS |
| 1 | 3633435 | COOLER AS-NRS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 3 | 9N5085 | CLAMP-V-BAND |
| 2 | 2918208 | SEAL-O-RING |
| 1 | 3249290 | BELLOWS AS |
| 1 | 3633432 | COOLER GP-EXH -B |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Refer to the engine's Disassembly and Assembly manual. Remove the old NRS cooler and replace with a new NRS cooler. Make sure when refilling the engine with coolant that the vent line is properly connected and not plugged. Run the engine for several minutes to allow for any air that may be trapped to escape prior to returning it back to service. |
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SERVICE CLAIM ALLOWANCES
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