PRODUCT SUPPORT PROGRAM FOR REPLACING THE RATING LABEL ON CERTAIN C4.4 GENERATOR SETS
Usage:
REBE7476-00
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| 26Sep2011 |
U-405
A-337
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| Before/After | PRODUCT SUPPORT PROGRAM FOR REPLACING THE RATING LABEL ON CERTAIN C4.4 GENERATOR SETS |
|
| 7405 7557 | PS43387 |
|
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43387" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Sep2013 |
PROBLEM
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| The existing rating label on certain C4.4 Generator Sets, with a generator upgrade, contains the wrong KW value. |
AFFECTED PRODUCT
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| Model | Identification Number |
| C4.4 | D4B01920, 2050, 2057, 2063, 2170, 2190, 2220, 2229, 2247, 2269, 2271, 2277 GLD00783, 798, 809-810, 840, 844-846, 848-849, 855, 857-860, 862-868, 879, 890-892 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | LABEL | GENERATOR RATING (See Action Required) |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Order a new rating label and replace the existing label with the new label when the new label is received. Ordering a new label: A new rating label that shows the correct transient response data can be obtained by having the dealer Technical Communicator send an e-mail to CPI@cat.com with the following information: 1. Generating Set Serial Number 2. Engine Serial Number 3. Generator Serial Number 4. Mailing address for new rating label Installation of new rating Label: 1. Remove the old rating label from its location on the Generating set. 2. Clean the surface, ensuring that is clean and free from dust. 3. Remove the backing from the new rating label and apply the label to the Generating set. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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| NOTE: This is a 0.5-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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