PRODUCT SUPPORT PROGRAM FOR INSTALLING MARINE POWER DISPLAY (MPD) SOFTWARE ON CERTAIN MARINE ENGINES
Usage:
REBE7326-00
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| 22Jul2011 |
U-296
A-245
D-265
O-260
TM-18
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| Before/After | PRODUCT SUPPORT PROGRAM FOR INSTALLING MARINE POWER DISPLAY (MPD) SOFTWARE ON CERTAIN MARINE ENGINES |
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| 7620 | PS43332 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43332" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Jul2013 |
PROBLEM
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| 251-8236 MPD Software version does not display alarms and diagnostics on certain Marine Engines with ADEM II controllers. The customer will not be notified if there is an engine alarm or diagnostic event. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 3412E | 9KS04188, 4190-4194, 4196-4316 9PW01808, 2918, 2921, 2924-2988, 2991-2993, 2996, 2998 |
| 3508B | 3DM00499-00515 3DW00186-00188 S2B00161-00287 S2D00137-00163 S2E00291-00470 S2F00110-00117 |
| 3512B | 1PW00445-00446 4TN00866-00867 7HM00270 8EM00546-00553 S2G00101-00107 S2H00141-00211 S2J00183-00312 S2K00142-00215 S2L00283-00473 S2M00122-00152 S2N00112-00119 |
| 3516B | 2FW00370-00394 9AN00389-00402 CBN00348-00406 S2P00102-00107 S2R00140-00196 S2S00171-00219 S2W00104 S2X00261-00406 S2Y00106-00109 |
| 3516B HD | S2Z00100-00117 |
| C30 | CLX02697, 2720-2721, 2723, 2728, 2737, 2739, 2742, 2747-2748, 2751-2927 |
| C32 | RXB02397, 2420, 2447-2449, 2451-2453, 2455, 2458-2460, 2462-2632, 2637-2792, 2794-2798, 2800-2802, 2804-2814, 2816-2818, 2820, 2823-2828, 2830, 3643 |
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| *******Group 2******* | |
| 3406E | 9WR10032-10033, 10045, 10048-10056, 10062-10063, 10069-10142, 10144-10175, 10177, 10179-10181, 10184-10216, 10218, 10221-10276 |
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| *******Group 3******* | |
| 3512B | FFG00040-00051 |
| 3516B HD | TAK00004-00005 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 3425790 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 3425790 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 9% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 3425790 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Check the MPD software version. If 251-8236 MPD Software is installed, download the latest MPD software from SIS web and reflash MPD. If the 251-8236 MPD Software is not installed, no further action is required. |
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SERVICE CLAIM ALLOWANCES
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