PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 301-6663 SPARK PLUGS FROM DEALER PARTS STOCK
Usage:
REBE7241-00
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| 22Jun2011 |
U-254
A-210
D-232
O-227
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| Parts stock action only | PRODUCT IMPROVEMENT PROGRAM FOR REMOVING 301-6663 SPARK PLUGS FROM DEALER PARTS STOCK |
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| 7750 | PI70393 |
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| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Sep2011 |
PROBLEM
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| The 301-6663 Spark Plug may have a defective weld on the precious metal. |
ACTION REQUIRED
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| Remove all 301-6663 Spark Plugs from dealer parts stock. |
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SERVICE CLAIM ALLOWANCES
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| Submit one claim for all parts removed from dealer parts stock. |
PARTS DISPOSITION
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| ***** NACD ***** Hold all 301-6663 Spark Plugs for a Parts Return Request (PRR). A Parts Return Request (PRR) will be issued to you through the Send-It-Back process after the claim is submitted. Make sure to list the service letter program number on the packing slip and include the closed work order paperwork. ***** EAME, LACD, and APD ***** Hold all 301-6663 Spark Plugs for 30 days for a possible Parts Return Request (PRR). When returning the part, please label it with a blue warranty tag. Make sure to list the service letter program number on the packing slip and include the closed work order paperwork. If a Parts Return Request (PRR) is not issued to you after 30 days through the Send-It-Back process, handle the parts in accordance with your warranty bulletin on warranty parts handling. |
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