PRODUCT SUPPORT PROGRAM FOR REWORKING THE CUSTOMER CONNECTOR (40 PIN) ON 289-2491 ENGINE HARNESS ON 3512C OIL WELL SERVICING ENGINES Caterpillar


PRODUCT SUPPORT PROGRAM FOR REWORKING THE CUSTOMER CONNECTOR (40 PIN) ON 289-2491 ENGINE HARNESS ON 3512C OIL WELL SERVICING ENGINES

Usage:

REBE7156-00

01Jun2011


U-221

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REWORKING THE CUSTOMER CONNECTOR (40 PIN) ON 289-2491 ENGINE HARNESS ON 3512C OIL WELL SERVICING ENGINES

1408
PS43299
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43299" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Jun2012

PROBLEM

The existing J1939 communication wires on some 289-2491 Engine Harness were incorrectly wired. The wires at pins 31 and 32 at the customer connector (40 Pin) on 289-2491 Engine Harness may have been inverted. The J1939 will not function correctly.

AFFECTED PRODUCT

Model Identification Number
3512C  R1A00429-00860, 862-903

PARTS NEEDED

No parts needed for this program

ACTION REQUIRED

Locate the customer connector (40 Pin) on the left hand side of the engine.

Remove the wires from pins 31 and 32 and relocate the wires to the correct pin location at the customer connector (40 Pin).

Correct customer connector (40 Pin) wiring:
Pin 31 F711-GN J1939 CAN DATA LINK (+)
Pin 32 F712-GY J1939 CAN DATA LINK (-)

Refer to Image1.

Reference service information:
RENR9372 Schematic
SEHS9615 Tool Operating Manual
REHS0970 Special Instruction
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-10000 hrs,
0-12 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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