PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER ON CERTAIN 345C, 345C FM HEEL, 345C HVG UHD OEM, 345C L, 345C L OEM, 345C MH FCR, 345C MH HCR, 345C OEM, 345D, 345D L, 345D LC-VG, 345D OEM, 349D, 349D L, 349D L OEM, CIPI OEM, AND W345C MH FCR EX
Usage:
REBE7078-00
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| 04Nov2011 |
U-488
A-400
D-430
O-432
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| After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE AFTERCOOLER ON CERTAIN 345C, 345C FM HEEL, 345C HVG UHD OEM, 345C L, 345C L OEM, 345C MH FCR, 345C MH HCR, 345C OEM, 345D, 345D L, 345D LC-VG, 345D OEM, 349D, 349D L, 349D L OEM, CIPI OEM, AND W345C MH FCR EXCAVATORS |
|
| 1351 | PS52123 |
|
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| NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52123" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 30Nov2013 |
PROBLEM
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| The existing aftercooler can crack at the brazed joint between the lateral tank header plates and the aftercooler core tubes on certain 345C, 345C FM HEEL, 345C HVG UHD OEM, 345C L, 345C L OEM, 345C MH FCR, 345C MH HCR, 345C OEM, 345D, 345D L, 345D LC-VG, 345D OEM, 349D, 349D L, 349D L OEM, CIPI OEM, AND W345C MH FCR Excavators. If the existing atercooler fails, it can lead to a lack of engine power and/or a higher consumption of fuel. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 345C | BWY00102-00348 DHP00248-00463 ESD00168-00245 GPH00130-00537 PJW00350-02442 SPC00221-00283 TBA00133-00452 TDG00250-00412 WDE00142-00168 |
| 345C FM HEEL | A3L00100-00105 |
| 345C HVG UHD OEM | M3F00100-00112 |
| 345C L | ELS00151-00179 FPC00101-00146 GCL00161-00279 LYS00133-00190 S5M00221-00316 SCN00181-00206 TAJ00210-00380 |
| 345C MH FCR | M2R00151-00256, 301-313 |
| 345C MH HCR | D3S00171-00177, 301-308 MTE00131-00132 |
| 345D | NEG00179-00616 |
| 345D L | BYC00146-00163 EEH00001, 221-1150 JKN00109-00110 KFH00211-00283 MLK00161-00183 PBT00168-00587, 99999 RAE00142-00151 RAJ00231-00410 RGD00141-00149 RGG00101-00269 YEE00241-00731 |
| 345D LC-VG | LKY00251-00488 NLM00231-00249 |
| 345D OEM | L5R00100-00192 |
| 349D | MEN00172-00245, 249-250 |
| 349D L | JGB00201-00241 NNF00108-00141 RBJ00171-00172 WTD00109-00120 |
| W345C MH FCR | R5K00165-00168, 201-202 |
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| *******Group 2******* | |
| 345C L OEM | L5B00100-00101 |
| 345C OEM | B6N00103, 111-171 NRF00100-00104 |
| 345D OEM | P5D00101-00158 |
| 349D L OEM | DKN00100-00104 |
| CIPI OEM | 0EM01541, 1676-1677, 1795-1798, 1855, 1892 |
PARTS NEEDED
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Qty |
Part Number | Description |
| *******Group 1******* | ||
| 1 | 1477109 | HOSE |
| 1 | 2108159 | HOSE |
| 1 | 3599393 | AFTERCOOLER AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 1477109 | HOSE |
| 1 | 2108159 | HOSE |
| 1 | 3599393 | AFTERCOOLER AS |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| If the aftercooler is cracked, replace it with a new 359-9393 Aftercooler Assembly. The new 359-9393 Aftercooler Assembly has a thicker plate and core tube. Replace both of the 147-7109 and 210-8159 Hoses even if they are not damaged. Refer to RENR8611, Disassembly and Assembly, for the 345C, for the procedure in order to perform this rework. Refer to RENR9573, Disassembly and Assembly, for the 345D, for the procedure in order to perform this rework. |
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SERVICE CLAIM ALLOWANCES
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| *******Group 1******* | ||||||
0-36 mo |
||||||
37-48 mo |
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| NOTE: This is a 6.0-hour job for Group 1 | ||||||
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| *******Group 2******* | ||||||
0-36 mo |
||||||
37-48 mo |
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| NOTE: This is a 6.0-hour job for Group 2 | ||||||
PARTS DISPOSITION
| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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