PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW SOFTWARE ON CERTAIN 3512C OIL WELL SERVICE ENGINES
Usage:
REBE7171-01
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| 06Jul2011 |
| (Revised 12Sep2011) |
U-269
A-221
D-246
O-236
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| Before/After | PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW SOFTWARE ON CERTAIN 3512C OIL WELL SERVICE ENGINES |
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| 1901 1920 | PS43316 |
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| NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43316" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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| NOTE: | This Revised Service Letter replaces the 06 July 2011 Service Letter. Changes have been made to the Affected Product, Parts Needed, and Action Required. |
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TERMINATION DATE |
| 31Jul2012 |
PROBLEM
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| The air filter restriction pressure sensor is located at the 5N-2049 Flange for this application. The software was written for the air filter restriction pressure sensor located at the air cleaner housing. This can cause incorrect inlet air restriction warnings. The software was updated for the air filter restriction pressure sensor that is located at the 5N-2049 Flange for this engine application. |
AFFECTED PRODUCT
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| Model | Identification Number |
| 3512C HD | R1S00100-00705 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 3810361 | SOFTWARE GP-ELEK |
| 1 | 3810362 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Update the ECM with the following software: 381-0361 Software for a 2500hp engine 381-0362 Software for a 2250hp engine |
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SERVICE CLAIM ALLOWANCES
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0-12 mo |
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| NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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