PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 289-0585 VALVE GROUP ON CERTAIN 770, 772, 773F, 773F OEM, 775E OEM, 775F, 777F, AND 777F OEM TRUCKS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 289-0585 VALVE GROUP ON CERTAIN 770, 772, 773F, 773F OEM, 775E OEM, 775F, 777F, AND 777F OEM TRUCKS

Usage:

REBE7133-00

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26Jul2011

U-298

A-247

D-267

O-262

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*Safety*	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 289-0585 VALVE GROUP ON CERTAIN 770, 772, 773F, 773F OEM, 775E OEM, 775F, 777F, AND 777F OEM TRUCKS
4265 4269 4258 4280 4264 4257 4263 4282 4290		PI10869

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NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI10869" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description Code.
Exception: If the repair is done after failure, use "PI10869" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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PROBLEM

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The 289-0585 Valve Gp needs to be replaced with a 3612239/">361-2239 Valve Gp on certain 770, 772, 773F, 773F OEM, 775E OEM, 775F, 777F, and 777F OEM Trucks. The existing 289-0585 Valve Gp can fail to operate correctly due to incorrect machining of bores and result in the Parking Brake not being fully engaged if the engine is running. The failure of the 289-0585 Valve Gp may, in conjunction with other factors or circumstances, result in a risk of personal injury or death.

AFFECTED PRODUCT

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Model	Identification Number
770	BZZ00509-00517, 519-551
772	RLB00557-00581, 583-592
773F	EED01071, 1073, 1077-1087, 1090-1099
773F OEM	EXD00109
775E OEM	DTE00512-00513, 518-520
775F	DLS01053-01056, 1058-1063, 1065, 1068-1069, 1076, 1079
777F	JRP02109-02112, 2114-2147, 2149-2171, 2193-2206
777F OEM	JXP00137-00141, 143-147

PARTS NEEDED

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Qty	Part Number	Description
3	2M9780	SEAL-O-RING (Before Failure Only)
1	3J1907	SEAL-O-RING (Before Failure Only)
1	3612239	VALVE GP-MTG&
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the Service Manual, OMM, and D&A.
Remove the existing 289-0585 Valve Gp and replace it with the new 3612239/">361-2239 Valve Gp.
The 3612239/">361-2239 Valve Gp is a direct replacement for the 289-0585 Valve Gp. Replace the 3J-1907 and 2M-9780 O-Rings.

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OWNER NOTIFICATION

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U.S. and Canadian owners will receive the attached Owner Notification.

SERVICE CLAIM ALLOWANCES

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Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

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NOTE: This is a 2.0-hour job

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PARTS DISPOSITION

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***** NACD *****
Hold all 289-0585 Valve Groups for a Parts Return Request (PRR). A Parts Return Request (PRR) will be issued to you through the Send-It-Back process after the claim is submitted. Make sure to list the service letter program number on the packing slip and include the closed work order paperwork.

Handle all other parts in accordance with your warranty bulletin on warranty parts handling.

***** EAME, LACD, and APD *****
Dealers will need to return the 289-0585 Valve Groups according to their normal warranty return procedures. All valve groups are to be returned. "Send It Back" will generate a Parts Return Request (PRR).

Handle all other parts in accordance with your warranty bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

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COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS

SAFETY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 289-0585 VALVE GROUP ON CERTAIN 770, 772, 773F, 773F OEM, 775E OEM, 775F, 777F, AND 777F OEM TRUCKS

MODELS INVOLVED - 770, 772, 773F, 773F OEM, 775E OEM, 775F, 777F, And 777F OEM Off-Highway Trucks

Dear Caterpillar Product Owner:

The 289-0585 Valve Gp needs to be replaced with a 3612239/">361-2239 Valve Gp on the products listed below. The existing 289-0585 Valve Gp can fail to operate correctly due to incorrect machining of bores and result in the Parking Brake not being fully engaged if the engine is running. The failure of the 289-0585 Valve Gp may, in conjunction with other factors or circumstances, result in a risk of personal injury or death.

Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

Please refer the dealer to their Service Letter dated 26Jul2011 when scheduling this service.

We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction.

Caterpillar Inc.

Identification #(s)

Attached to 26Jul2011 Service Letter