PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL STANDPIPES ON CERTAIN C4.4 GENERATOR SETS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL STANDPIPES ON CERTAIN C4.4 GENERATOR SETS

Usage:

REBE7106-00

12Sep2011


U-382

 
Before/After
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE FUEL STANDPIPES ON CERTAIN C4.4 GENERATOR SETS

7060 1273
PS43371
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS43371" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Sep2013

PROBLEM

The fuel standpipe that is fitted to the tank base on the generator set is the wrong length.

AFFECTED PRODUCT

Model Identification Number
C4.4  GLD00788, 794-796, 803-806, 817, 819-820, 822

PARTS NEEDED

Qty

Part Number Description
2 2620490 CLAMP-WORM DRIVE
2 3655562 PIPE - FUEL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 14% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Refer to the attached Rework Procedure.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-1000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 


Rework Procedure


 
1. Isolate the generator set before commencing any work on the unit, open the generator set breaker, activate the emergency stop, disconnect the auxiliary power supply for the battery charger and the heaters, and disconnect the battery cables. Ensure health and safety requirements are adhered to at all times. Also ensure proper Lock Out-Tag Out procedures are followed at all times while work is being performed on the generator set. Lock out the generator set before commencing any type of work.
 
2. Cut crimp clamp (3). Disconnect the fuel lines for supply (1) and return (2). Refer to Image 1.2.1. Care must be taken to contain any residual diesel that may be in the fuel lines.
Image1.2.1
 
3. Remove and retain two hose connectors (4) from the fuel standpipes. Remove any sealant applied in production prior to reuse.
 
Remove two fuel standpipes (5) from the tank base and discard. Ensure that no debris enters the fuel tank.
 
4. Apply Loctite 577 to the threads on the two 365-5562 Fuel Pipes prior to fitting the fuel ports for the supply and return on the tank base.
 
5. Apply Loctite 577 to the two hose connectors (4) from Step 3. Install the two hose connectors on the two fuel standpipes.
 
6. Using a 262-0490 Worm Drive Clamp, install and secure the fuel line for supply (1) to hose connector (4) on the standpipe. Using a 262-0490 Worm Drive Clamp, install and secure the fuel line for return (2) to hose connector (4) on the standpipe.
 
7. Clear generator area, deactivate the emergency stop. Reconnect the auxiliary power supply for the battery charger and the heaters, and reconnect the battery cables.
 
8. Run a functional test on the generator set.
 
 

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