PRODUCT SUPPORT PROGRAM FOR REPLACING 0.75", 1.0", 1.25", AND 1.5" XT6 HYDRAULIC HOSES ON CERTAIN 345D HYDRAULIC EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING 0.75", 1.0", 1.25", AND 1.5" XT6 HYDRAULIC HOSES ON CERTAIN 345D HYDRAULIC EXCAVATORS

Usage:

REBE7270-00

15Aug2011


U-332
A-275
D-295
O-287

 
After Failure Only
  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING 0.75", 1.0", 1.25", AND 1.5" XT6 HYDRAULIC HOSES ON CERTAIN 345D HYDRAULIC EXCAVATORS

5057
PS52067
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52067" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Aug2013

PROBLEM

The existing 0.75", 1.0", 1.25", and 1.5" XT6 hoses can fail prematurely or the hoses may blister or leak on certain Hydraulic Excavators. If the existing 0.75", 1.0", 1.25", or 1.5" XT6 hose fails, it will need to be replaced with a new 0.75", 1.0", 1.25", or 1.5" XT6 hose made with the latest improved bulk hose material.

AFFECTED PRODUCT

Model Identification Number
345D BYW00192, 194-195

FES00151-00162

NEG00179-00190, 192-196, 200, 203-218, 220-242, 244-405, 408-409, 411-425, 427
345D L BYC00147-00149

DPA00176-00190

EEH00001, 221-812

HLC00115-00126

JKN00109-00110

KFH00211-00215

MLK00161-00183

PBT00168, 170-211, 218, 221, 223-224, 226, 230, 233-237, 243-247, 249, 253, 255-261, 263, 268-349, 351-354, 360-363, 365-369

RAE00142-00150

RAJ00231-00352

RGD00141-00149

RGG00101-00269

YEE00241-00552, 554-555
345D LC-VG  LKY00251-00305
345D OEM  P5D00101-00158

PARTS NEEDED

Qty

Part Number Description
1 1P3703 SEAL-RECTANGULAR (As Required)
1 1P3704 SEAL-RECTANGULAR (As Required)
1 1P3705 SEAL-RECTANGULAR (As Required)
1 4J0522 SEAL-O-RING (As Required)
1 4J0524 SEAL-O-RING (As Required)
1 5I3088 HOSE AS (As Required)
1 5I8510 HOSE AS (As Required)
1 5K9090 SEAL-O-RING-ORFS (As Required)
1 6V8400 SEAL-O-RING-ORFS (As Required)
1 7I7595 HOSE AS (As Required)
1 1136666 HOSE AS (As Required)
1 1136668 HOSE AS (As Required)
1 1241273 HOSE AS (As Required)
1 1276677 HOSE AS (As Required)
1 1308297 HOSE AS (As Required)
1 1319734 HOSE AS (As Required)
1 1319736 HOSE AS (As Required)
1 1321600 HOSE AS (As Required)
1 1321650 HOSE AS (As Required)
1 1426568 HOSE AS (As Required)
1 1440119 HOSE AS (As Required)
1 1482104 HOSE AS (As Required)
1 1689602 HOSE AS (As Required)
1 1689641 HOSE AS (As Required)
1 1689642 HOSE AS (As Required)
1 1689643 HOSE AS (As Required)
1 1728513 HOSE AS (As Required)
1 1744742 HOSE AS (As Required)
1 1775020 HOSE AS (As Required)
1 1939994 HOSE AS (As Required)
1 1940019 HOSE AS (As Required)
1 1940020 HOSE AS (As Required)
1 1940343 HOSE AS (As Required)
1 1940344 HOSE AS (As Required)
1 1940345 HOSE AS (As Required)
1 2026775 HOSE AS (As Required)
1 2048428 HOSE AS (As Required)
1 2048429 HOSE AS (As Required)
1 2048430 HOSE AS (As Required)
1 2125314 HOSE AS (As Required)
1 2125315 HOSE AS (As Required)
1 2125316 HOSE AS (As Required)
1 2125324 HOSE AS (As Required)
1 2125325 HOSE AS (As Required)
1 2125326 HOSE AS (As Required)
1 2125357 HOSE AS (As Required)
1 2125537 HOSE AS (As Required)
1 2166539 HOSE AS (As Required)
1 2166540 HOSE AS (As Required)
1 2166541 HOSE AS (As Required)
1 2166542 HOSE AS (As Required)
1 2166545 HOSE AS (As Required)
1 2166546 HOSE AS (As Required)
1 2181200 HOSE AS (As Required)
1 2215060 HOSE AS (As Required)
1 2215061 HOSE AS (As Required)
1 2236737 HOSE AS (As Required)
1 2262953 HOSE AS (As Required)
1 2270726 HOSE AS (As Required)
1 2300185 HOSE AS (As Required)
1 2350481 HOSE AS (As Required)
1 2362908 HOSE AS (As Required)
1 2363022 HOSE AS (As Required)
1 2363023 HOSE AS (As Required)
1 2391565 HOSE AS (As Required)
1 2391566 HOSE AS (As Required)
1 2391808 HOSE AS (As Required)
1 2391809 HOSE AS (As Required)
1 2391813 HOSE AS (As Required)
1 2405902 HOSE AS (As Required)
1 2426551 HOSE AS (As Required)
1 2455051 HOSE AS (As Required)
1 2455096 HOSE AS (As Required)
1 2455097 HOSE AS (As Required)
1 2455098 HOSE AS (As Required)
1 2455106 HOSE AS (As Required)
1 2455130 HOSE AS (As Required)
1 2479115 HOSE AS (As Required)
1 2489580 HOSE AS (As Required)
1 2489581 HOSE AS (As Required)
1 2489582 HOSE AS (As Required)
1 2489720 HOSE AS (As Required)
1 2489796 HOSE AS (As Required)
1 2514482 HOSE AS (As Required)
1 2536432 HOSE AS (As Required)
1 2536433 HOSE AS (As Required)
1 2608067 HOSE AS (As Required)
1 2608068 HOSE AS (As Required)
1 2608069 HOSE AS (As Required)
1 2645453 HOSE AS (As Required)
1 2660413 HOSE AS (As Required)
1 2661047 HOSE AS (As Required)
1 2661049 HOSE AS (As Required)
1 2661079 HOSE AS (As Required)
1 2661217 HOSE AS (As Required)
1 2661218 HOSE AS (As Required)
1 2661219 HOSE AS (As Required)
1 2661282 HOSE AS (As Required)
1 2710285 HOSE AS (As Required)
1 2724610 HOSE AS (As Required)
1 2724611 HOSE AS (As Required)
1 2751380 HOSE AS (As Required)
1 2751381 HOSE AS (As Required)
1 2751382 HOSE AS (As Required)
1 2927274 HOSE AS (As Required)
1 2927282 HOSE AS (As Required)
1 2927336 HOSE AS (As Required)
1 2927370 HOSE AS (As Required)
1 2927384 HOSE AS (As Required)
1 2927593 HOSE AS (As Required)
1 2927594 HOSE AS (As Required)
1 2967017 HOSE AS (As Required)
1 2967018 HOSE AS (As Required)
1 2967019 HOSE AS (As Required)
1 2967020 HOSE AS (As Required)
1 2967021 HOSE AS (As Required)
1 2967022 HOSE AS (As Required)
1 3022990 HOSE AS (As Required)
1 3022991 HOSE AS (As Required)
1 3023022 HOSE AS (As Required)
1 3023023 HOSE AS (As Required)
1 3023024 HOSE AS (As Required)
1 3023025 HOSE AS (As Required)
1 3023026 HOSE AS (As Required)
1 3023027 HOSE AS (As Required)
1 3023116 HOSE AS (As Required)
1 3023117 HOSE AS (As Required)
1 3023120 HOSE AS (As Required)
1 3023121 HOSE AS (As Required)
1 3023150 HOSE AS (As Required)
1 3023151 HOSE AS (As Required)
1 3023152 HOSE AS (As Required)
1 3023153 HOSE AS (As Required)
1 3023154 HOSE AS (As Required)
1 3023155 HOSE AS (As Required)
1 3023156 HOSE AS (As Required)
1 3023191 HOSE AS (As Required)
1 3023309 HOSE AS (As Required)
1 3023310 HOSE AS (As Required)
1 3023343 HOSE AS (As Required)
1 3023344 HOSE AS (As Required)
1 3023345 HOSE AS (As Required)
1 3074826 HOSE AS (As Required)
1 3074827 HOSE AS (As Required)
1 3074828 HOSE AS (As Required)
1 3074829 HOSE AS (As Required)
1 3074962 HOSE AS (As Required)
1 3074963 HOSE AS (As Required)
1 3074964 HOSE AS (As Required)
1 3074994 HOSE AS (As Required)
1 3075018 HOSE AS (As Required)
1 3148079 HOSE AS (As Required)
1 3148082 HOSE AS (As Required)
1 3148103 HOSE AS (As Required)
1 3148104 HOSE AS (As Required)
1 3199725 HOSE AS (As Required)
1 3199726 HOSE AS (As Required)
1 3199775 HOSE AS (As Required)
1 3199776 HOSE AS (As Required)
1 3199777 HOSE AS (As Required)
1 3199840 HOSE AS (As Required)
1 3199841 HOSE AS (As Required)
1 3199842 HOSE AS (As Required)
1 3199843 HOSE AS (As Required)
1 3199844 HOSE AS (As Required)
1 3199869 HOSE AS (As Required)
1 3199877 HOSE AS (As Required)
1 3199878 HOSE AS (As Required)
1 3199879 HOSE AS (As Required)
1 3199880 HOSE AS (As Required)
1 3199881 HOSE AS (As Required)
1 3199882 HOSE AS (As Required)
1 3199883 HOSE AS (As Required)
1 3199884 HOSE AS (As Required)
1 3199964 HOSE AS (As Required)
1 3199965 HOSE AS (As Required)
1 3200134 HOSE AS (As Required)
1 3200135 HOSE AS (As Required)
1 3258850 HOSE AS (As Required)
1 3258851 HOSE AS (As Required)
1 3258852 HOSE AS (As Required)
1 3258853 HOSE AS (As Required)
1 3258854 HOSE AS (As Required)
1 3258855 HOSE AS (As Required)
1 3258856 HOSE AS (As Required)
1 3258857 HOSE AS (As Required)
1 3258858 HOSE AS (As Required)
1 3258871 HOSE AS (As Required)
1 3258872 HOSE AS (As Required)
1 3258873 HOSE AS (As Required)
1 3292814 HOSE AS (As Required)
1 3292815 HOSE AS (As Required)
1 3292816 HOSE AS (As Required)
1 3292849 HOSE AS (As Required)
1 3302315 HOSE AS (As Required)
1 3302318 HOSE AS (As Required)
1 3302319 HOSE AS (As Required)
1 3302320 HOSE AS (As Required)
1 3302329 HOSE AS (As Required)
1 3302346 HOSE AS (As Required)
1 3334615 HOSE AS (As Required)
1 3337179 HOSE AS (As Required)
1 3371366 HOSE AS (As Required)
1 3371369 HOSE AS (As Required)
1 3371417 HOSE AS (As Required)
1 3403024 HOSE AS (As Required)
1 3543799 HOSE AS (As Required)
1 3543800 HOSE AS (As Required)
1 3543801 HOSE AS (As Required)
1 3543802 HOSE AS (As Required)
1 3543803 HOSE AS (As Required)
1 3543804 HOSE AS (As Required)
1 3543805 HOSE AS (As Required)
1 3543806 HOSE AS (As Required)
1 3543807 HOSE AS (As Required)
1 3543808 HOSE AS (As Required)
1 3543809 HOSE AS (As Required)
1 3543810 HOSE AS (As Required)
1 3543811 HOSE AS (As Required)
1 3543812 HOSE AS (As Required)
1 3543813 HOSE AS (As Required)
1 3543814 HOSE AS (As Required)
1 3543815 HOSE AS (As Required)
1 3543816 HOSE AS (As Required)
1 3543817 HOSE AS (As Required)
1 3543819 HOSE AS (As Required)
1 3543835 HOSE AS (As Required)
1 3543836 HOSE AS (As Required)
1 3598848 HOSE AS (As Required)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Replace failed hose assemblies with new ones built from the updated XT hose. Use bulk hose material on or after the following date codes for the appropriate hose size:

0.75" 10/07/2008
1.0" 01/01/2008
1.25" 01/04/2010
1.5" 01/04/2010

NOTE: This program is intended to replaces hose assemblies only after failure. Do not update hoses that have not failed under this program. While all hose assemblies that may be affected are listed in the required parts, only replace the individual hose that has failed.

NOTE: This program is intended to cover failures of the XT hose material only. Refer to Image1 for an example of a failure that would be covered by this program.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-5000 hrs,
0-24 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job
NOTE: The time allowed for this repair is for one failed hose assembly replacement.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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