PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE ON MARINE POWERTRAIN CONTROL PROCESSORS
Usage:
REBE7626-01
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| 02Dec2011 |
| (Revised 05Oct2012) |
U-538
A-442
D-472
O-475
TM-25
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| Safety Parts stock action needed | PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING SOFTWARE ON MARINE POWERTRAIN CONTROL PROCESSORS |
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| 1901 1902 1913 1931 7610 7750 | PI10880 |
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| NOTE: | This Program must be administered as soon as possible.
When reporting the repair, use "PI10880" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim
Description Code and "T" as the SIMS Description Code.
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| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. |
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| NOTE: | This Revised Service Letter replaces the 02Dec2011 Service Letter. Changes have been made to the Affected Product. |
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PROBLEM
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| The software needs to be installed on certain marine powertrain control processor (PCP's). The existing powertrain control processor can cause the engine to increase speed unexpectedly without command and may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. |
AFFECTED PRODUCT
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| Model | Identification Number |
| *******Group 1******* | |
| 3412E | 9KS01694-01695, 2058-2061, 4100-4101, 4112-4113, 4116-4117, 4123, 4144-4145, 4150-4151, 4166-4167, 4170-4173, 4180-4181, 4213, 4215, 4225, 4231, 4233, 4260-4263, 4326, 4337, 4351-4352, 4354-4355, 4402-4403, 4410, 4416, 4418, 4439-4441, 4443, 4446, 4448, 4486-4487 9PW00762, 869-870 |
| 3512B | S2J00577-00579, 645-646 S2L00429 |
| 3512C | TTG00228-00229 |
| 3516B | PAG00196-00197 |
| C30 | CLX00274, 307, 309, 360-361, 385, 387, 389, 454, 463-464, 469-470, 489-492, 495-498, 513-514, 529-535, 538, 572-573, 583-585, 587, 602-605, 607, 623, 625, 663, 665, 2558-2559, 2562-2564, 2568-2571, 2591-2592, 2595, 2602-2603, 2607, 2617, 2619, 2626-2627, 2642, 2648-2649, 2665, 2678-2682, 2686, 2693-2703, 2742, 2745-2746, 2749, 2753, 2756, 2759-2760, 2765, 2778-2779, 2781-2782, 2784-2786, 2788-2790, 2797, 2804, 2808, 2823, 2825, 2827, 2829-2831, 2834-2835, 2837, 2839-2841, 2851, 2854-2856, 2863-2866, 2873-2874, 2879-2887, 2891-2902, 2909-2910, 2925-2927, 2932 |
| C32 | RNC02180-02184, 2187, 2192-2209, 2211, 2215-2221, 2224, 2226, 2228-2236, 2239, 2242, 2244, 2246-2251, 2254-2257, 2259-2262, 2264-2265, 2271, 2274, 2277-2278, 2280-2281, 2283-2287, 2289-2294, 2296-2298, 2300-2302, 2305-2312, 2331-2332, 2341, 2354-2355, 2360, 2365-2366, 2368-2369, 2374-2377, 2379-2380, 2385-2390, 2394-2396, 2398, 2404, 2414, 2416-2422, 2424-2431, 2433-2442, 2448, 2451, 2454-2455, 2457, 2470-2472, 2481-2482, 2489, 2491, 2498, 2507, 2513-2520, 2523, 2525-2526, 2529, 2531-2532, 2534, 2537, 2542-2544, 2552, 2578-2579, 2583-2588, 2592-2593, 2599, 2607, 2614-2617, 2622, 2625-2628, 2630-2649, 2676-2680, 2684, 2686-2687, 2689-2692, 2694, 2697, 2699-2712, 2715-2719, 2722-2725, 2727-2730, 2732, 2735-2736, 2741-2742, 2751, 2764-2765, 2767, 2770-2781, 2783-2786, 2788-2792, 2796-2802, 2809, 2814-2816, 2818-2820, 2822-2823, 2825-2826, 2835-2836, 2838, 2840-2846, 2855-2856, 2858, 2860-2862, 2867, 2870-2871, 2873, 2889, 2891-2896, 2898-2899, 2902-2911, 2915-2920, 2926, 2935-2936, 2942-2943, 2945-2946, 2950-2952, 2959, 2961, 2967-2968, 2971, 2973-2979, 2981-2985, 2988-2990, 2993-2994, 3000-3001, 3003, 3008-3010, 3012-3015, 3017-3018, 3020-3021, 3032-3033, 3037-3038, 3043, 3045-3048, 3062-3063, 3066, 3068-3070, 3072, 3089, 3093-3096, 3099-3102, 3104-3106, 3109-3110, 3112-3118, 3123, 3125-3126, 3128, 3132-3134, 3159-3166, 3173, 3176, 3179-3184 RND00165-00166, 307-308 RNY00211-00212, 290, 295, 299, 339, 356, 360-361, 475, 477, 518, 530, 687, 700, 724-725, 907-910 RNZ00101, 104-105, 107-110, 112, 127-129, 131, 133-135, 144-145, 149-153, 165-166, 168, 173-174, 178, 181, 183, 185-186, 188-189, 191-197, 199, 203-205, 218-220, 223, 225-227, 229, 237-238, 242-243, 246, 248, 253, 257, 259, 261, 263-266, 268, 273-274, 284, 288-290, 293, 296-300, 302-304, 306, 309-323, 326, 329-331, 340-344, 347-355, 361, 363-364, 368-369, 371-373, 375, 396, 398, 402-404, 406-409, 413-415, 421-423, 426, 432, 434-436, 440, 442-444, 447, 452, 454, 456, 461-462, 467-470, 472, 476, 479, 484-486, 490, 492, 497, 500, 503-506, 517-519, 536-537, 540, 545, 550, 552, 554-555, 558, 560-562, 564-565, 567, 569-572, 576, 578-581, 588, 594, 600, 602, 609-610, 612, 621-625, 630, 633-637, 640, 644, 663-664, 668-669, 679-680, 682, 684, 694, 701, 704, 731, 733, 736, 739, 800 RXB00184-00191, 194-196, 200, 204-205, 208-212, 214, 221, 223-224, 236-237, 240, 246, 248-249, 251, 261-262, 265-269, 271, 273-275, 278, 280-282, 293-294, 316, 319, 324-325, 328-329, 331-333, 339, 343, 346, 352, 2183, 2185-2186, 2188-2189, 2192, 2198, 2201, 2219, 2224, 2228, 2230, 2237-2238, 2256, 2258, 2261-2262, 2265-2266, 2268, 2275-2276, 2279, 2281, 2283-2290, 2298-2299, 2301-2303, 2326-2327, 2331, 2333, 2337-2338, 2340-2341, 2343-2344, 2346, 2348, 2350-2353, 2357, 2359, 2376, 2378, 2381, 2383-2386, 2388-2389, 2391, 2394-2395, 2398-2400, 2402, 2406, 2409-2410, 2421, 2423, 2426, 2449, 2451-2452, 2455, 2457, 2471-2472, 2478, 2490-2491, 2509, 2534, 2563-2565, 2568, 2570-2572, 2574-2575, 2577, 2579-2580, 2584, 2587-2588, 2590-2591, 2594-2595, 2608, 2620-2628, 2630, 2641, 2644, 2646-2647, 2649-2650, 2653, 2655, 2680, 2684, 2689, 2693-2694, 2703, 2706, 2708-2709, 2713-2714, 2719-2723, 2727, 2756-2757, 2781-2782, 2790-2791, 2793-2799, 2801-2805, 2809, 2811, 2818, 2820, 2824-2828, 2833, 2835, 2838, 2840, 2844-2846, 2852, 2859-2860, 2863, 2865-2869, 2874-2876, 2878, 2881-2882, 2894-2895, 2897-2898, 2901-2902, 2904, 2907-2909, 2913, 2918-2919, 2921, 2931-2932, 2935, 2938-2939, 2941-2946, 2953, 2956, 2962-2963, 2969, 2974-2975, 2977, 2985-2987, 2990, 2992-2996, 2998, 3004-3005, 3007-3011, 3025, 3028, 3036, 3038-3040, 3049-3052, 3070-3073, 3075, 3078, 3085-3090, 3092, 3105, 3107-3108, 3123, 3135, 3138-3139, 3152, 3160-3161, 3175-3178, 3214-3219, 3228, 3230, 3232-3233, 3235-3236, 3243-3246, 3250, 3252, 3254, 3257-3260, 3262-3263, 3266-3267, 3273, 3278-3279, 3281-3285, 3294-3297, 3301, 3307, 3312, 3316-3317, 3319-3321, 3342, 3346, 3367, 3373-3377, 3379, 3381, 3386, 3392, 3395-3396, 3398, 3406, 3410-3411, 3413-3414, 3416, 3419, 3424, 3427, 3432, 3434, 3440-3441, 3447-3449, 3452-3453, 3458, 3461-3463, 3467, 3474-3477, 3479-3480, 3482-3484, 3510, 3524, 3530, 3535, 3537, 3546, 3551-3553, 3555, 3558, 3586, 3588, 3590-3592, 3597, 3603, 3607, 3613, 3645-3649, 3651-3654, 3657, 3662-3663, 3665-3666, 3669, 3672, 3676, 3690, 3692, 3705, 3710, 3713, 3716-3717, 3719-3720, 3722, 3724, 3726, 3729, 3732, 3735-3742, 3745, 3747, 3763-3765, 3767-3768, 3786, 3795, 3809-3810, 3821-3822, 3827, 3829-3840, 3843, 3853, 3855, 3859-3861 SLT00109-00110, 151-152, 155, 157, 165, 177, 180-182, 184, 272, 286, 288-289, 293, 311, 314-315, 400, 412, 420, 423, 438, 445, 491 T3T00114-00119, 122-123, 137-138, 141-143, 145-154, 159, 162, 164-165, 167-169, 171-183, 185-187, 190-192, 204, 206-207, 210, 212, 220, 226, 229, 232-233, 235-236, 242-256, 258-259, 262-264, 267-268, 272-273, 275, 277, 279-282, 286, 290, 294-295, 297-300, 302-303, 307, 319, 322-323, 328-333, 336, 338-339, 341-342 |
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| *******Group 2******* | |
| 3412E | 9KS04163-04164, 4168-4169, 4176, 4186-4187, 4189, 4193-4194, 4205, 4223-4224, 4264-4267, 4281-4282, 4295, 4298, 4313-4318, 4327-4330, 4346, 4349, 4357, 4359, 4362-4363, 4386-4387, 4406-4408, 4415, 4430, 4432-4437, 4445, 4447, 4451, 4461-4462, 4466-4469, 4489, 4497-4498, 4516, 4527-4534, 4538-4541, 4543-4544, 4568-4569 9PW02905, 2917, 2974, 2976, 2980, 2993-2994, 2996, 2998, 3002, 3010, 3013-3014, 3054, 3067, 3079-3080, 3117-3120, 3138-3139 |
| C30 | CLX00130, 141-142, 153-154, 156, 255-256, 263-264, 267-270, 273, 280-281, 296-297, 302-305, 374-377, 397, 399, 401-406, 419-420, 441-444, 457-458, 476-477, 545, 551-553, 570-571, 637-638, 659-660, 672, 675, 2557, 2560, 2594, 2604, 2618, 2687-2688, 2724, 2730, 2735, 2793, 2795, 2805, 2813-2814, 2828, 2852-2853, 2889-2890, 2905-2908, 2915-2916 |
| C32 | RNC02185-02186, 2237-2238, 2241, 2243, 2276, 2282, 2288, 2295, 2299, 2303-2304, 2313, 2316, 2318, 2337-2338, 2343, 2348, 2362-2364, 2367, 2371, 2384, 2399-2402, 2406-2409, 2443-2446, 2452-2453, 2456, 2464-2467, 2473-2474, 2476-2478, 2485, 2488, 2490, 2492, 2511-2512, 2521-2522, 2524, 2536, 2540-2541, 2562, 2565, 2574-2577, 2580, 2600-2603, 2651, 2670-2671, 2683, 2685, 2688, 2745, 2748-2750, 2752-2757, 2759-2760, 2827-2830, 2832-2833, 2850-2851, 2864, 2866, 2922-2925, 2927-2928, 2931, 2969-2970, 2995-2997, 3002, 3004-3007, 3022-3023, 3035, 3042, 3055-3057, 3060, 3097, 3108, 3111, 3136, 3139, 3142-3144, 3146-3148, 3169-3171, 3174, 3185, 3189, 3191-3192, 3195-3196, 3198 RND00123-00124, 163-164, 303-304, 335 RNY00153, 167, 208-209, 281, 292-293, 334, 337, 349, 363-365, 370-371, 377, 386, 404, 410, 418-419, 426-428, 449, 501, 520, 524-526, 528, 540, 548, 550, 555, 558-559, 561, 584, 593, 597, 613, 618, 649, 729-730, 794, 827, 832, 853, 886, 904-906, 911, 925, 927, 993-995, 1215 RNZ00157, 171, 175-176, 180, 187, 198, 233, 241, 278, 281-283, 287, 393, 395, 507-508, 592-593, 601, 627, 723-724, 734, 743 RXB00192-00193, 216-219, 225-226, 233-234, 255, 258-260, 263-264, 277, 279, 283-290, 303-304, 312-313, 334-337, 2200, 2203, 2240-2241, 2246-2247, 2249-2250, 2263-2264, 2267, 2269, 2277-2278, 2314-2315, 2318-2319, 2325, 2328-2330, 2335, 2347, 2361, 2405, 2407, 2420, 2422, 2425, 2428-2429, 2432-2444, 2498, 2512-2513, 2515, 2518, 2520-2523, 2543-2544, 2559-2562, 2573, 2578, 2581, 2609-2611, 2613-2615, 2640, 2642-2643, 2648, 2657, 2660, 2663, 2667-2668, 2670, 2672, 2679, 2682, 2705, 2754-2755, 2758-2759, 2761, 2763, 2765-2770, 2829-2832, 2837, 2841, 2853, 2861, 2887-2888, 2917, 2922, 2933-2934, 2936-2937, 2950, 2957, 2960-2961, 3053-3058, 3100, 3106, 3124, 3126, 3128-3130, 3153-3154, 3198-3200, 3202-3204, 3239-3242, 3251, 3286-3287, 3289-3290, 3318, 3325, 3354-3358, 3360-3362, 3364-3366, 3368-3372, 3402, 3405, 3409, 3442, 3444, 3446, 3490, 3494, 3497-3500, 3522-3523, 3528, 3534, 3536, 3538-3540, 3545, 3571-3572, 3579-3583, 3601, 3627-3628, 3640, 3660, 3664, 3683, 3712, 3743-3744, 3782-3783, 3794, 3800-3803, 3813-3814, 3858 SLT00101-00102, 197, 199, 203, 213, 234, 339, 347, 365, 398, 402-404, 439, 457, 459, 461, 493-496 T3T00108-00109, 139-140, 337 |
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| *******Group 3******* | |
| 3126 | 1ZJ00762, 1163, 1369, 1375, 1379-1380, 1762, 1780, 1992-1993, 2027, 2034, 2325, 2333, 2795, 2801, 3608, 3610, 3616 8NM00342, 936-937 |
| 3126B | 3GS00388-00389, 550, 554, 1128-1129, 1669, 1735-1736, 1747, 1815, 1819, 1880-1881, 1905, 1909, 1934, 1936, 1968, 2052-2053, 2071 9ZF00854-00855, 862-863 |
| 3196 | 2XR00909-00910 |
| 3406E | 9WR01088, 3084, 3278, 3401, 3801-3802, 3820, 3909, 3911-3912, 3952, 4040, 4059, 4121, 10048, 10050, 10055-10056, 10081, 10083, 10101-10102, 10116, 10119, 10177, 10199, 10201, 10207-10208 |
| C12 | 9HP00176, 329, 331, 367-368, 420-421, 502-507, 666, 668, 672, 674, 686, 692, 710, 745, 752-753, 761, 768, 789, 795-796, 855, 900-901, 912, 914, 930, 999, 1036, 1074, 1126-1127, 1132, 1134, 1141, 1148-1149, 1176, 1180, 1207, 1225-1227, 1244-1245, 1262, 1264, 1267-1268, 1271-1272, 1333-1334, 1338, 1341, 1354, 1361, 1422, 1425, 1438, 1440, 1443, 1445, 1480, 1507, 1512, 1518, 1539-1540, 1549, 1552, 1598, 1609, 1622-1623, 1682, 1778-1779, 1784-1785, 1811, 1814, 1820-1821, 1885, 1891, 1913, 1917, 1921-1922, 1928-1929, 1942, 1944-1945, 1947, 1995, 2045, 2058, 2077, 2129, 2136, 2147, 2151, 2189-2191, 2194, 2200, 2208, 2269, 2272, 2318, 2323-2326, 2337, 2350, 2355, 2424-2425, 2429, 2431, 2450-2451, 2455, 2473-2474, 2479, 2482, 2490, 2495, 2510, 2514, 2538, 2583, 2585, 2605, 2611, 2658-2659, 2676, 2679-2681, 2731 C1Z00244-00245, 281, 284-286, 375-377, 379-380, 394-395, 495, 522-523, 546, 675, 692-693, 696-697, 700, 711-712, 734, 770, 774, 880-881, 886, 894, 896, 904-905, 909-910, 917-919, 921, 952, 954, 970, 974, 980, 984-985, 987, 1008, 1014, 1016, 1049-1050, 1071-1072, 1074, 1077, 1106, 1110, 1114, 1130, 1144, 1147, 1172-1173, 1179, 1193, 1208-1209, 1216-1217, 1222, 1235, 1243, 1247, 1254, 1258, 1284, 1292, 1300, 1302-1303, 1307-1309, 1311, 1315, 1318, 1329, 1339, 1341, 1343, 1347, 1365-1366, 1384, 1386, 1389, 1396, 1398, 1402, 1431, 1435-1436, 1439, 1444, 1459-1461, 1463, 1508, 1514, 1519-1520, 1523-1525, 1533, 1535, 1553, 1556, 1562, 1623-1627, 1629, 1638, 1643, 1649, 1655, 1657, 1660, 1665, 1675, 1677, 1687, 1690, 1713, 1725, 1734, 1737, 1755, 1782, 1788, 1796, 1826, 1849-1855 K1M00122-00123, 131-132, 136-137, 140, 142, 150-153 NFL00106-00107, 112, 114-115, 117, 119, 122, 129, 138, 157, 169, 171, 174-176, 180, 182, 184, 202, 242, 246-247, 269-270, 277-278, 300, 309, 323, 326, 404, 418, 455, 475, 490, 494, 503, 511, 514, 522-523, 530, 532, 544, 558-559, 562, 569, 580, 582, 588, 597-599, 633-634, 655, 673, 687, 710, 715, 729-732, 736-740, 810, 814, 817, 821, 825, 882-883, 887, 891, 902, 909-911, 916, 925-928, 933-934, 936-939, 951-952, 958-961, 963-965, 982-983, 990-994, 996-1000, 1008, 1012, 1014-1018, 1020-1021, 1024-1025, 1027-1029, 1034, 1040, 1043-1044, 1046, 1053, 1068, 1072-1074, 1077, 1079-1082, 1085, 1098, 1101, 1105-1107, 1113, 1115, 1117, 1119-1120, 1129-1130, 1154-1155, 1169-1172, 1182-1184, 1187-1188, 1190-1192, 1210, 1214-1215, 1221, 1224-1226, 1238, 1245, 1272, 1276-1278, 1284, 1287, 1289-1290, 1293, 1297, 1320, 1322, 1324-1325, 1348, 1352, 1376, 1380, 1382, 1395, 1420, 1423, 1427-1428, 1430-1431, 1561, 1565, 1583, 1721 |
| C15 | RLA00110-00112, 115-117, 119, 121, 138-139, 153, 163, 178, 180, 184, 219, 222-224, 228, 235, 247-248, 283-284, 286-287, 303, 323, 331, 343, 346, 364, 367-369, 378, 383, 385, 389, 392, 399-400, 404, 408, 416, 422, 428, 430-432, 444, 456-457, 463, 466, 469-472, 474-475, 477, 501-507, 509, 512-514, 521, 524-527, 529-532, 562, 607, 631, 642-643, 683, 699, 701, 703, 706, 736-737, 745, 749, 773, 787-789, 799, 812-813, 829, 831-832, 834, 836, 838, 853, 857, 866-867, 871, 879, 890-891, 894, 898, 900, 920-922, 932-934, 941, 952-954, 956, 961, 964, 967, 969-970, 985, 987, 991, 993, 996, 1000, 1018, 1032, 1066-1067 |
| C18 | C1J00184-00185, 231, 268-269, 287, 345, 353, 402, 502, 677-679, 874-875, 913, 959-960, 964-965, 1027, 1104, 1121, 1123 CKH00198, 220, 224, 249, 256-257, 271-272, 283, 289, 294, 341, 345-348, 350, 354, 361, 406, 437-438, 459, 503, 517-518, 524, 536, 540, 543, 546-547, 549, 553-556, 569, 571, 578, 582, 587-588, 594, 597, 599, 651, 665, 668, 690-691, 697-699, 701, 703-704, 709-710, 712, 717, 734, 737-738, 740, 742, 747, 758-761, 765-767, 778, 789, 797, 823-824, 871-872, 876-877, 879, 882, 884-885, 902, 907, 911-912, 921, 927, 929, 942, 950, 958, 974, 978-979, 981, 983, 999, 1035-1036, 1050, 1052, 1073, 1078, 1083, 1105-1106, 1111, 1129, 1135, 1161, 1180, 1192, 1194-1196, 1199, 1201, 1217-1218, 1223, 1225, 1236, 1239-1240, 1245-1246, 1248-1249, 1253, 1277-1278, 1280, 1285, 1288-1289, 1294, 1312, 1320-1321, 1325-1326, 1332, 1342, 1346, 1349-1350, 1355, 1357, 1359-1360, 1365-1366, 1369, 1384-1386, 1394, 1396, 1447-1448, 1450, 1456, 1460, 1468, 1476, 1480-1483, 1496, 1498, 1502-1503, 1506, 1514, 1540, 1552, 1561-1564, 1567, 1586, 1592-1593, 1598, 1602, 1612, 1614, 1618, 1622, 1629-1631, 1635-1637, 1645-1646, 1650, 1656-1658, 1668, 1670-1671, 1674, 1676, 1680-1686, 1692, 1700-1701, 1704, 1707, 1710, 1713, 1715-1716, 1726, 1728, 1735, 1752, 1758, 1768, 1772, 1775, 1821, 1823, 1825, 1836, 1852, 1914, 1919, 2005, 2009, 2012, 2017, 2039, 2095, 2128, 2136, 2138-2139, 2142, 2157-2158, 2162, 2168-2169, 2173, 2179, 2184, 2193, 2204, 2211-2212, 2220, 2222-2223, 2232, 2234, 2236, 2264, 2271-2273, 2278, 2281, 2283-2284, 2297, 2300-2301, 2303, 2330, 2333-2336, 2346, 2359, 2372, 2384-2385, 2389-2390, 2404, 2411-2412, 2419-2422, 2426, 2441-2442, 2445, 2450-2451, 2465, 2470, 2495, 2500-2501, 2503, 2508-2510, 2512-2514, 2553-2554, 2556-2557, 2560, 2602, 2623-2626, 2634, 2642, 2644, 2647, 2650-2651, 2658-2659, 2665, 2667-2669, 2676, 2693, 2704-2705, 2708-2711, 2735-2736, 2738, 2740-2745, 2747-2748, 2760, 2762-2764, 2792-2793, 2799, 2801, 2811, 2835, 2847, 2850, 2852, 2855-2856, 2859-2861, 2863-2864, 2866, 2871, 2873, 2881-2884, 2887, 2889, 2901, 2906, 2914, 2920, 2929, 2937, 2939, 2941-2942, 2945, 2947, 2951, 2958-2959, 2961, 2963, 2968, 2971, 2976, 2979-2981, 2992, 2997, 2999, 3001, 3026, 3028-3030, 3033, 3039, 3043-3046, 3050-3051, 3056, 3058, 3103-3104, 3111-3112, 3114, 3120-3121, 3123, 3125-3126, 3130-3131, 3143, 3150, 3154, 3163, 3171-3175, 3180, 3182, 3185, 3195-3197, 3199-3200, 3217, 3219, 3224, 3227, 3231, 3233, 3235, 3237-3238 J2K00261 JKX00101, 104, 132-134, 141, 157, 160, 165-166, 171, 174-175, 179, 181-182, 188, 192, 197, 200, 202-203, 206-207, 209, 212, 215-219, 223, 225, 234-240, 243-246, 248, 251-252, 256-257, 259-260, 268-273, 283-284, 286-293, 296-298, 300-306, 311-315, 318, 322-325, 328-329, 333, 336-337, 339-340, 342-345, 348-355, 359, 361-363, 366-367, 369-371, 373, 375-377, 386, 389, 391, 395-397, 399, 401-402, 404, 411, 415, 420, 428-429, 432-435, 437, 441, 445-447, 451, 456, 466, 468, 473, 477-478, 481-482, 484-485, 487, 490, 493, 508-509, 515, 518-519, 525, 1037-1039, 1057-1059, 1063, 1067, 1069, 1074, 1077-1080, 1085, 1088, 1098, 1103, 1106, 1111, 1117-1120, 1122-1123, 1125, 1127, 1152, 1159 PLE00100-00101, 108-110, 112, 115, 127, 130-131, 134, 138, 140, 142, 145, 154, 158, 167-168, 178-179, 185, 191, 194, 196, 207, 211-212, 214, 217, 220, 227, 230-231, 235-238, 240, 243-244, 246, 248, 256, 261, 295, 298, 308, 323-326, 328, 333, 337-338, 343, 347-349, 353, 358, 361, 373, 376, 387, 396-397, 400, 402, 406, 408, 413, 415, 420-421, 423, 434, 437, 439-440, 444, 448-452, 456, 479, 484, 487, 490, 493, 495-496, 570, 577, 590, 596, 599 T2P00130, 212, 219-220, 226, 244, 247, 426, 429-430, 452, 457, 474, 478-479, 487, 493, 574, 577, 668, 751, 754-756, 788-791, 794, 796, 807, 989, 1154, 1158, 1292, 1320 WKB00100, 137, 175, 219, 227, 285 |
| C7 | C7B00114-00115, 166, 168-169, 212-214, 216, 218, 230-235, 237, 254, 259-262, 293-294, 370-371 C7D00161, 172, 250, 252, 256-257, 264, 268, 283, 285, 288-289, 295, 298, 322, 327-328, 331-332, 336-337, 381, 3011-3012, 3015 C7X00118-00119, 121-122, 134, 145, 160, 173, 176, 209-210, 212-213, 215, 223, 234, 237, 288, 345, 372-373, 376, 384, 398, 417, 419, 421, 425, 433-434, 436-437, 447, 452, 472-473, 475-476, 496, 504, 539, 544, 564, 570, 599-600, 602, 604-605, 612, 659, 780, 787-792, 806, 811, 832 C7Z00226-00231, 258-261, 264-266, 268-272, 281-282, 299, 309, 312, 315-317, 319, 336, 339, 383, 386, 420, 423 M7A00102-00103, 120, 125, 130, 133-134, 136, 142, 144, 151, 154, 159, 165, 197-198, 262, 321-324, 326-327, 470-471, 481, 483, 497, 499 M7G00104, 117, 125, 128, 139, 141-142, 144, 158-161, 171-172, 178-179, 182-183, 197, 206, 209, 233, 237, 281 |
| C9 | C9B00204-00205, 207, 209 CSN00297-00298, 303, 404, 408, 413, 456, 507, 510, 516-517, 628-629, 659, 662-663, 670-671, 673, 676-677, 706-707, 711, 715, 720, 725, 777-778, 786, 789, 799, 813, 842-843, 846, 876, 878, 896, 910, 912-913, 928, 931, 933, 936-938, 981-982, 985-989, 1006, 1063, 1082-1083, 1103-1104 SJB00646 X9X00264, 411, 415, 497, 505-506, 511, 557-558, 618-619, 628, 636, 639, 672, 674-675, 680-681, 690, 692, 695, 713, 717, 727, 787-788, 808-809, 817-820, 833, 836, 838, 842-844, 847-848, 854, 860, 862, 865, 867-868, 919-921, 923-925, 940, 944, 3002, 3008, 3019-3020, 3022, 3025 X9Y00097, 101, 131, 134, 196-197, 212, 233, 242, 284, 354, 413-414, 419-422, 463-464, 475-476, 503-508, 552-555 Z9X00248-00249, 254-255, 269-270, 276-277, 287-291, 293, 295, 306, 308-309, 311-312, 314, 329, 339, 353-355, 358-359, 367, 371, 373-375, 377-378, 411-412, 415-418, 464, 466, 468, 471, 513, 517, 683-689, 699, 757-758, 801, 808, 810, 813, 815, 819, 823, 825, 828-829, 833-836, 839-840, 844-845, 851, 853, 870, 876, 881-882, 884-886 |
Show/hide table
| *******Group 4******* | |
| 3126 | 1ZJ00279-00280, 314, 316, 318, 324, 328, 400-402, 503-504, 512, 519, 539-540, 548-549, 604, 610, 613, 615-619, 622, 628, 635, 643, 649, 697-699, 746, 748, 754-755, 758, 771, 778, 794, 797, 800-801, 810-811, 816, 818, 824, 827, 851, 892-895, 1003, 1010, 1015, 1046, 1064, 1069, 1099-1100, 1103, 1107, 1153-1154, 1156, 1159-1161, 1164-1166, 1170-1174, 1180-1182, 1264-1265, 1270, 1362, 1366, 1370-1372, 1377-1378, 1381, 1397, 1401, 1463, 1465-1467, 1543, 1545, 1575, 1584, 1633-1645, 1681, 1684, 1686, 1693, 1695, 1697, 1699, 1712, 1729-1730, 1801-1802, 1826, 1828, 1831-1832, 1836-1840, 1842-1843, 1846, 1920, 1924, 1958-1959, 1968-1969, 1987-1991, 1994-1995, 1998, 2001, 2015-2016, 2023-2026, 2028-2029, 2035-2036, 2073, 2075, 2079, 2111-2114, 2149, 2203, 2210, 2226, 2255, 2257-2258, 2265-2273, 2330-2331, 2334-2336, 2343, 2350, 2363, 2365-2366, 2389-2393, 2395, 2410, 2421-2422, 2444-2445, 2456, 2460, 2468, 2473-2475, 2499, 2501, 2515, 2518, 2523-2524, 2551-2553, 2586, 2588, 2590-2593, 2599, 2657-2658, 2660-2661, 2692, 2695-2696, 2702, 2704-2705, 2791-2792, 2794, 2797, 2800, 2803, 2849, 2883-2884, 2895, 2934, 2953-2956, 3039-3041, 3124-3125, 3130-3131, 3139, 3165-3166, 3185-3186, 3211-3213, 3239-3240, 3243, 3248-3249, 3278, 3295, 3305-3306, 3308-3309, 3365-3366, 3385, 3389, 3391-3392, 3394-3397, 3407-3408, 3433, 3462-3463, 3469, 3515-3516, 3533-3537, 3542, 3547, 3558, 3607, 3609, 3623, 3630, 3633-3634, 3648, 3688, 3690-3693, 3695-3697, 3745, 3767, 3786, 3788, 3813-3816, 3820, 3822, 3824, 3826, 3829, 3837, 3849-3850, 3868-3869, 3875, 3878, 3889-3892, 3905, 3912, 3932, 3936-3939, 3943, 3945, 3947-3949, 3962-3965, 4050, 4057-4058, 4094-4097, 4119, 4133-4135, 4162, 4171, 4173-4176, 4197-4198, 4213, 4216, 4233, 4240-4251, 4272-4273, 4276, 4300, 4317-4318, 4344-4349, 4355-4356, 4365, 4368-4369, 4373-4376, 4392, 4426-4439, 4442, 4445-4447, 4462-4463, 4476-4479, 4502-4504, 4526-4529, 4531, 4575, 4610-4626, 4628-4635, 4640-4641, 4645-4648, 4654, 4656, 4669-4673, 4676-4678, 4682, 4691-4695, 4728-4735, 4738, 4747-4750, 4782-4793, 4795, 4798, 4806-4809, 4813-4817 8NM00341, 649, 718-719, 744-745, 788-789, 791-792, 2345-2346, 3602-3603, 3963-3964 |
| 3406E | 9WR04098, 4101-4102, 4110-4114, 4136, 4141, 4144, 10028-10029, 10032-10033, 10045, 10052-10053, 10075, 10091-10092, 10099-10100, 10109-10113, 10115, 10117, 10120-10121, 10124-10126, 10131, 10145-10146, 10148, 10151-10152, 10154-10156, 10167-10168, 10187-10188, 10209-10214, 10239, 10241, 10243-10244, 10254, 10257, 10259, 10272-10275, 10285-10286, 10306, 10313, 10315-10317, 10319, 10337-10338, 10340-10342, 10344-10345, 10350-10351, 10366, 10426, 10429, 10434, 10438, 10445, 10454-10455, 10477-10478, 10480-10481, 10483-10492, 10527-10530, 10540-10543, 10546-10549, 10551-10554, 10559, 10598, 10604, 10606, 10637, 10639-10640, 10666-10667 |
| C12 | 9HP00095-00096, 120, 123-124, 128, 134-135, 174-175, 185-186, 200-201, 228-229, 234-235, 315-318, 455-456, 469-472, 479-480, 522-523, 527, 529, 536-537, 545, 548, 581-582, 612-615, 641-642, 669-670, 679-681, 687-688, 697-700, 709, 726-735, 766-767, 769, 804-805, 858, 865, 879, 904-906, 911, 913, 915, 924, 935, 939-941, 985-986, 993, 998, 1007-1009, 1014-1015, 1037, 1040-1041, 1065-1066, 1073, 1128-1131, 1133, 1169, 1174-1175, 1178, 1187, 1191, 1194, 1208, 1224, 1228-1230, 1249, 1251, 1253-1257, 1263, 1265, 1282-1283, 1285, 1290-1291, 1331, 1336, 1339, 1343, 1367-1368, 1378-1379, 1385-1387, 1391, 1427-1429, 1431, 1433, 1441-1442, 1444, 1454, 1478, 1484-1485, 1489-1490, 1561, 1563-1565, 1568, 1571-1572, 1576-1578, 1580-1581, 1583-1586, 1588-1590, 1597, 1603, 1605-1606, 1608, 1613-1614, 1648-1649, 1653-1654, 1658, 1676-1677, 1686, 1737, 1742, 1795, 1812-1813, 1815-1819, 1848-1849, 1866-1867, 1878-1879, 1894-1901, 1903-1904, 1906-1907, 1931, 1934-1936, 1938-1941, 1943, 1946, 1948-1949, 1952, 1954, 1965, 1967, 1976-1977, 1980, 2022, 2028, 2063, 2065, 2073-2074, 2091, 2106, 2114, 2116-2119, 2128, 2133, 2145, 2306, 2329-2330, 2338-2339, 2341, 2347, 2351, 2366, 2369-2370, 2390-2391, 2394-2395, 2398-2399, 2412, 2423, 2432-2433, 2466, 2523, 2531, 2540, 2542, 2547, 2553, 2558, 2565, 2598-2599, 2638, 2727-2728, 2738, 2744-2747, 2770-2771, 2784-2785, 2816 C1Z00199, 204, 227-228, 238-239, 241, 243, 280, 353, 365, 382, 396-397, 400-401, 463, 466, 472-473, 496-497, 503, 582-583, 585-586, 739, 746-747, 807, 811, 891, 897-898, 900-901, 962-963, 975, 1045, 1048, 1065-1066, 1073, 1075, 1079-1080, 1085-1086, 1090, 1162-1163, 1234, 1237-1241, 1325-1328, 1330-1333, 1400-1401, 1413, 1429, 1440, 1476-1477, 1480, 1484, 1489, 1491, 1494-1495, 1507, 1509-1510, 1512, 1585, 1588, 1590-1591, 1595, 1599, 1601, 1603, 1609, 1611, 1637, 1656, 1664, 1668, 1671, 1673, 1753, 1756, 1778, 1787, 1789, 1792, 1795, 1842-1843, 1856, 1858-1859 K1M00106-00108, 120, 178-182 NFL00167-00168, 245, 405, 409, 426, 430, 435-436, 440, 446, 450, 452, 561, 563-566, 568, 587, 642-643, 645, 647-648, 727, 760, 762, 784, 800, 831, 833, 855-857, 859, 861-862, 864, 866, 877, 885, 892-893, 903, 907, 1050-1051, 1055-1058, 1144-1145, 1150-1151, 1156, 1158, 1160, 1165, 1220, 1259, 1282-1283, 1285-1286, 1316-1317, 1362, 1441, 1529, 1548, 1550-1551, 1558 |
| C15 | RLA00118, 120, 127, 132, 161-162, 164-167, 170-172, 175-176, 181, 185-186, 194, 202, 204, 206, 210, 239, 244, 246, 250, 252, 256, 258-259, 265, 269, 271, 277, 279, 297, 317, 324, 328-330, 333, 336-338, 340, 345, 348, 350, 352-353, 360, 362, 365-366, 390-391, 393-394, 479-492, 510-511, 533-534, 555-556, 558, 561, 563, 582, 585, 603, 609, 614, 625, 627, 644-655, 660, 662, 664-667, 671, 678, 680, 682, 687-688, 690, 692, 697, 704-705, 707-726, 729-735, 747-748, 758-766, 783-784, 805, 810-811, 814, 817, 821-828, 830, 845-846, 903-907, 909-910, 912-913, 919, 928-931, 957, 1020, 1057, 1059 |
| C18 | C1J00230, 239-240, 246, 278, 285-286, 288, 324, 332, 384-385, 396-397, 422, 424, 427, 430, 470-471, 591, 621-622, 644, 699, 729, 737, 739, 782-783, 1000-1003, 1011, 1020, 1034-1038, 1040, 1052, 1061, 1063, 1075-1076, 1078-1079, 1081-1082, 1085-1086, 1088, 1114, 1122, 1124 CKH00112-00114, 116, 124, 129, 131, 148-150, 153, 156, 182, 184, 188, 210, 213-214, 221-222, 233-234, 252-253, 270, 292-293, 295, 305-306, 318, 320-321, 336-338, 340, 342-344, 352-353, 355-356, 360, 376, 378, 392, 394, 403-405, 407, 433-436, 450, 502, 508, 511, 513, 527, 538, 541-542, 559, 562, 565-566, 572, 574, 576, 580, 590, 592-593, 616-620, 623-624, 650, 652-664, 666-667, 669-674, 676, 680, 687, 689, 726-727, 764, 769-770, 772, 782-783, 786-787, 825-826, 835, 844, 873-875, 881, 904, 910, 914-916, 919-920, 922, 924, 928, 930, 933, 943, 952, 957, 959-960, 962-966, 977, 1005-1007, 1009, 1012-1015, 1017-1018, 1045-1048, 1056-1060, 1068, 1081-1082, 1085, 1090-1092, 1095-1096, 1099-1100, 1112, 1154, 1156-1157, 1159, 1163, 1165, 1172-1173, 1182, 1200, 1204, 1227-1229, 1237-1238, 1244, 1250, 1268, 1271, 1276, 1284, 1296, 1299-1300, 1304-1307, 1316-1317, 1322, 1330-1331, 1339, 1368, 1372, 1455, 1457, 1473-1474, 1477-1479, 1485, 1487-1489, 1491, 1495, 1501, 1507, 1512-1513, 1521-1522, 1524, 1539, 1550, 1557, 1613, 1615-1616, 1626, 1634, 1664-1665, 1678, 1694-1695, 1698-1699, 1730-1731, 1734, 1736, 1738, 1743, 1757, 1765, 1769, 1774, 1802, 1804, 1812, 1814, 1917, 1962, 1966, 1969, 1971, 2000, 2006, 2042, 2044, 2137, 2159, 2161, 2190-2191, 2199-2200, 2202, 2213-2214, 2216-2217, 2219, 2221, 2241-2242, 2250, 2253, 2262, 2282, 2315-2316, 2319-2320, 2431, 2435, 2438, 2443-2444, 2494, 2499, 2502, 2504, 2506-2507, 2548, 2550, 2572-2575, 2611-2619, 2621, 2653-2654, 2663-2664, 2666, 2672, 2677, 2679-2682, 2688-2689, 2694, 2697, 2827, 2829, 2837-2838, 2842, 2875, 2890, 2902, 2905, 2922, 2926-2927, 2982, 2987, 3083, 3098, 3110, 3264-3265 CYN00150-00152, 158-159, 170-171, 234, 236, 257, 259-264, 413, 566-568, 592 GEN00162, 176 GES00117-00118, 161, 163, 170, 174-175, 177, 182, 188, 201, 213, 823-825 J2K00102-00103, 110-111, 237-238, 244-245, 247-251, 259-260, 262 JKX00100, 102-103, 105, 112-113, 115, 185, 201, 262, 265-267, 382, 384, 453-454, 1089, 1121, 1124, 1154, 1164 KJT00133, 143-144, 168-169 PLE00166, 170, 327, 339, 355, 369 T2P00120-00121, 123, 126, 136, 141, 170, 213, 224-225, 238, 267, 269-270, 275-276, 287, 299, 374, 391, 393, 408, 410, 460, 467-468, 473, 494, 496, 498, 506, 518, 520, 630, 632-633, 635, 637, 639, 642, 647, 652-653, 667, 669-670, 672-675, 678, 700, 702, 711, 716, 724-728, 730-731, 747, 753, 770-771, 782, 800, 808, 810, 812, 825, 828-829, 832, 834, 836-837, 887-888, 890, 911-914, 916, 920-923, 933-935, 937-938, 949-950, 954, 967, 970, 973, 975, 979, 1001, 1003-1005, 1013-1014, 1017, 1022, 1026-1027, 1030, 1033-1034, 1038, 1049, 1051, 1054, 1067, 1071-1072, 1079, 1082, 1089, 1092-1093, 1101, 1106, 1108, 1111, 1116, 1121-1122, 1125, 1140, 1143, 1157, 1162-1164, 1167, 1169, 1176, 1183, 1190-1191, 1193, 1202, 1207, 1212, 1219, 1235, 1246, 1248, 1265, 1289, 1338, 1341, 1423, 1430-1431, 1433-1434, 1439-1440, 1451, 1469, 1472, 1482, 1485, 1490 WKB00106, 112-113, 118-119, 129, 176, 179-180, 213, 220, 242-244, 246-247, 250, 253-254, 264, 270, 274-275, 278, 318, 322, 326, 366, 402-403, 429 |
| C7 | C7B00119-00122, 137-138, 189-194, 198-203, 206-208, 210 C7D00157, 160, 164, 168-171, 173, 175, 188, 211-217, 255, 260, 276, 323-324, 329, 341-342, 355-356, 3025-3026 C7X00102-00103, 112-116, 129-133, 153-156, 167-168, 171-172, 174-175, 177-180, 185-186, 217-220, 222, 224-230, 349-353, 363-364, 366-367, 383, 385-386, 388-394, 396, 399-401, 418, 420, 422-424, 445, 448-451, 453-456, 461-462, 469-470, 536-538, 541-543, 545, 580, 589, 595-596, 603, 606-608, 611, 613-618, 645-646, 654, 656, 661, 663, 667, 707-710, 739-744, 747-754, 756-757, 761-764, 776, 778-779, 781, 783-786, 793-801, 809-810, 813-814, 821-824, 844-845, 863, 871-878, 3004-3005 C7Z00212-00219, 273-277, 279, 287-288, 368, 370 M7A00104-00106, 111-114, 128-129, 131-132, 135, 155-156, 166-167, 169, 176, 184, 195-196, 206, 210-211, 215, 217-218, 221-224, 239, 241, 264, 284, 286, 291, 297, 345, 363, 376-377, 450-453 M7G00102, 113, 119, 134, 136-137, 148, 152, 176-177, 180-181, 203-204, 227, 232, 234-236, 238, 258-259, 326, 328 |
| C9 | C9A00225, 283-284, 287-288, 298, 330, 345, 376-382, 394, 430, 601, 666-667, 723-724, 801, 819 C9B00331-00342 C9Y00187-00188, 332 CSN00284, 286, 299, 412, 437-438, 454-455, 457-459, 463-464, 492-493, 527-536, 561-568, 586-597, 606-607, 622-623, 634-635, 650-655, 672, 674-675, 690, 710, 714, 716-717, 723, 729-730, 739-740, 771-774, 785, 797-798, 800-802, 814, 826-827, 854-855, 858, 860, 899, 904-905, 909, 911, 919-922, 927, 929-930, 934-935, 946, 958-959, 961-962, 994-995, 1024-1030, 1033-1035, 1038, 1049-1052, 1128 X9X00206-00207, 256-259, 266-267, 286-287, 290-291, 389, 392-393, 417-418, 437-438, 442, 459, 475-476, 485-491, 525-532, 590-591, 598-600, 608-609, 620-622, 625-627, 629-630, 645-646, 649, 651-652, 757-758, 761-764, 767-768, 779-780, 829-830, 837, 891-892, 905-906, 3046-3047 X9Y00102, 105, 111, 138, 140, 173, 181, 199, 202, 207-211, 213-217, 224, 226, 234, 243, 266-267, 280, 282, 287, 292-293, 337-340, 366-368, 370, 390, 399, 411, 417, 424-425, 494-495, 511-512, 527, 561, 591-598, 625, 628, 632, 646, 680 Z9X00238-00247, 282-286, 383-386, 388-390, 606-607 |
PARTS NEEDED
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Part Number | Description |
| *******Group 1******* | ||
| 1 | 3877708 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 2******* | ||
| 1 | 3877708 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 3******* | ||
| 1 | 3877708 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
| *******Group 4******* | ||
| 1 | 3877708 | SOFTWARE GP-ELEK |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 45% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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Remove all 219-8020 and 311-8400 Powertrain Control Processors(PCP's) from dealer parts stock that are date coded 10/24/11 or earlier. |
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| Refer to the attached Rework Procedure. |
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OWNER NOTIFICATION
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| U.S. and Canadian owners will receive the attached Owner Notification. |
SERVICE CLAIM ALLOWANCES
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|
Submit one claim for all parts removed from dealer parts stock. |
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| NOTE: This is a 0.5-hour job for Group 1 | |||||
| 0.5 hours is allowed to reflash the PCP on the vessel. On vessels with multiple affected engines please reference the other engine serial numbers in the claim story. |
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| NOTE: This is a 0.5-hour job for Group 2 | |||||
| 0.5 hours of labor is allowed to contact the vessel owner to confirm if the vessel is operating with Caterpillar multistation controls. Once the vessel is confirmed to have Caterpillar multistation controls an additional 0.5 hours is allowed to reflash the PCP. On vessels with multiple affected engines please reference the other engine serial numbers in the claim story. |
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| NOTE: This is a 0.5-hour job for Group 3 | |||||
| 0.5 hours is allowed to reflash the PCP on the vessel. On vessels with multiple affected engines please reference the other engine serial numbers in the claim story. |
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| NOTE: This is a 0.5-hour job for Group 4 | |||||
| 0.5 hours of labor is allowed to contact the vessel owner to confirm if the vessel is operating with Caterpillar multistation controls. Once the vessel is confirmed to have Caterpillar multistation controls an additional 0.5 hours is allowed to reflash the PCP. On vessels with multiple affected engines please reference the other engine serial numbers in the claim story. |
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PARTS DISPOSITION
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| ***** NACD ***** Hold all 219-8020 and 311-8400 Powertrain Control Processor's (PCP's) for a Parts Return Request (PRR). A Parts Return Request (PRR) will be issued to you through the Send-It-Back process after the claim is submitted. Make sure to list the service letter program number on the packing slip and include the closed work order paperwork. ***** EAME, LACD, and APD ***** Hold all 219-8020 and 311-8400 Powertrain Control Processor's (PCP's) for 30 days for a possible Parts Return Request (PRR). Make sure to list the service letter program number on the packing slip and include the closed work order paperwork. If a Parts Return Request (PRR) is not issued to you after 30 days through the Send-It-Back process, handle the parts in accordance with your warranty bulletin on warranty parts handling. |
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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| COPY OF OWNER NOTIFICATION FOR U.S. AND CANADIAN OWNERS XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 SAFETY - PRODUCT IMPROVEMENT FOR INSTALLING SOFTWARE ON MARINE POWERTRAIN CONTROL PROCESSORS MODELS INVOLVED - 3126 - 3516 Marine Engines with Caterpillar Multistation Control Systems Dear Caterpillar Product Owner: The powertrain control processor software may need to be installed on the products listed below if operating with Caterpillar multistation control systems. The existing powertrain control processor can cause the engine to increase speed unexpectedly without command and may, in conjunction with other factors or circumstances, result in a risk of personal injury or death. You will not be charged for the service performed. Contact your local Caterpillar dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. Please refer the dealer to their Service Letter dated 02Dec2011 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed for your added safety and satisfaction. Caterpillar Inc. Identification #(s) Attached to 02Dec2011 Service Letter |
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| Group Number 1 Group Number 3 |
| Download the latest powertrain control processor (PCP) software file from SIS Web or Powernet. Reflash the powertrain control processor (PCP) with the updated software. |
| Group Number 2 Group Number 4 |
| Contact the vessel owner and confirm if the vessel is operating with Caterpillar multistation controls systems. This can be achieved with a visual confirmation of any of the following components; the integrated control head (shown in Image 2.1.1), the powertrain control processor (PCP) (shown in Image 2.2.2), or the button panel (shown in Image 2.1.3). |
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| Image2.1.1 |
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| Image2.1.2 |
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| Image2.1.3 |
| If the vessel is not operating with Caterpillar multistation control systems no action is required. If the vessel is operating with Caterpillar multistation control systems download the latest powertrain control processor (PCP) software file from SIS Web or Powernet. Reflash the powertrain control processor (PCP) with the updated software. |
Caterpillar Information System:
PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE FUEL SYSTEM ON CERTAIN C27 AND C32 ELECTRIC POWER GENERATION UNITS OPERATING IN PRIME OR CONTINUOUS ENVIRONMENTS PRODUCT IMPROVEMENT PROGRAM FOR REWORKING THE FUEL SYSTEM ON CERTAIN C27 AND C32 ELECTRIC POWER GENERATION UNITS OPERATING IN PRIME OR CONTINUOUS ENVIRONMENTS
PRODUCT SUPPORT PROGRAM FOR FLASHING NEW SOFTWARE ON CERTAIN C9 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR FLASHING NEW SOFTWARE ON CERTAIN C9 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOLTS ON THE EXHAUST MANIFOLD Y CONNECTION ON CERTAIN C175 ELECTRIC POWER GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOLTS ON THE EXHAUST MANIFOLD Y CONNECTION ON CERTAIN C175 ELECTRIC POWER GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR UPDATING ENGINE CONTROL SOFTWARE ON CERTAIN C13 PETROLEUM ENGINES PRODUCT SUPPORT PROGRAM FOR UPDATING ENGINE CONTROL SOFTWARE ON CERTAIN C13 PETROLEUM ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 124-3307 BALL BEARING IN THE B3 LOCATION ON CERTAIN TH55-E70 TRANSMISSIONS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE 124-3307 BALL BEARING IN THE B3 LOCATION ON CERTAIN TH55-E70 TRANSMISSIONS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL LINES, WIRING HARNESS, FUEL FILTER, ECM, ADDING AN EXHAUST TEMPERATURE SENSOR, AND UPDATING THE SOFTWARE ON CERTAIN C27 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REWORKING THE FUEL LINES, WIRING HARNESS, FUEL FILTER, ECM, ADDING AN EXHAUST TEMPERATURE SENSOR, AND UPDATING THE SOFTWARE ON CERTAIN C27 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING THE 223-5252 FUEL PRIMING PUMP GROUPS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING THE 223-5252 FUEL PRIMING PUMP GROUPS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR INSPECTING THE CLUSTER GEAR STUB SHAFT FLANGE BOLTS AND CLUSTER GEAR RETAINING PLATE BOLTS ON CERTAIN C175 GENERATOR SETS AND 793F , 793F XQ, 795F AC, 797F, 797F XQ OFF-HIGHWAY TRUCKS PRODUCT SUPPORT PROGRAM FOR INSPECTING THE CLUSTER GEAR STUB SHAFT FLANGE BOLTS AND CLUSTER GEAR RETAINING PLATE BOLTS ON CERTAIN C175 GENERATOR SETS AND 793F , 793F XQ, 795F AC, 797F, 797F XQ OFF-HIGHWAY TRUCKS
PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C12 MARINE ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING SOFTWARE ON CERTAIN C12 MARINE ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN ADAPTER AND TENSIONER ASSEMBLY ON CERTAIN C9.3 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE FAN ADAPTER AND TENSIONER ASSEMBLY ON CERTAIN C9.3 INDUSTRIAL ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST VALVES, GUIDES, AND SEALS ON CERTAIN C13 AND C15 ON-HIGHWAY ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING EXHAUST VALVES, GUIDES, AND SEALS ON CERTAIN C13 AND C15 ON-HIGHWAY ENGINES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER ON CERTAIN 349E EXCAVATORS, D8T TRACK-TYPE TRACTORS, 735B, 740B ARTICULATED TRUCKS, 980K WHEEL LOADERS, C15, AND C18 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE NRS COOLER ON CERTAIN 349E EXCAVATORS, D8T TRACK-TYPE TRACTORS, 735B, 740B ARTICULATED TRUCKS, 980K WHEEL LOADERS, C15, AND C18 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 352-6061 LINER SEALS FOR 3500 ENGINES FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 352-6061 LINER SEALS FOR 3500 ENGINES FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING CERTAIN PRINTED CIRCUIT BOARDS ON CERTAIN UPS 300, UPS 301, UPS 600, UPS 900, AND UPS 1200 UNINTERRUPTIBLE POWER SUPPLIES PRODUCT SUPPORT PROGRAM FOR REPLACING CERTAIN PRINTED CIRCUIT BOARDS ON CERTAIN UPS 300, UPS 301, UPS 600, UPS 900, AND UPS 1200 UNINTERRUPTIBLE POWER SUPPLIES
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 243-1289 SUPPORT ON CERTAIN 3500 ENGINES PRODUCT SUPPORT PROGRAM FOR REPLACING THE 243-1289 SUPPORT ON CERTAIN 3500 ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 331-5291 AM/FM/WB/CD RADIO GP AND 331-5292 AM/FM RADIO GP FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN 331-5291 AM/FM/WB/CD RADIO GP AND 331-5292 AM/FM RADIO GP FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR INSTALLING A 240 AMP ALTERNATOR ON CERTAIN C9.3 AND C13 INDUSTRIAL ENGINES PRODUCT SUPPORT PROGRAM FOR INSTALLING A 240 AMP ALTERNATOR ON CERTAIN C9.3 AND C13 INDUSTRIAL ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN QUAD GAUGE MODULE GROUPS FROM DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN QUAD GAUGE MODULE GROUPS FROM DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 304-3355 TORQUE CONVERTER INLET TUBE ASSEMBLY ON CERTAIN TH55-E70 FRAC TRANSMISSIONS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 304-3355 TORQUE CONVERTER INLET TUBE ASSEMBLY ON CERTAIN TH55-E70 FRAC TRANSMISSIONS
PRODUCT SUPPORT PROGRAM FOR RELOCATING THE AIR INLET TEMPERATURE SENSOR ON CERTAIN C175 GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR RELOCATING THE AIR INLET TEMPERATURE SENSOR ON CERTAIN C175 GENERATOR SETS
PRODUCT SUPPORT PROGRAM FOR REPAIRING AN OUTER VALVE SPRING FAILURE ON VARIOUS 3508, 3512 AND 3516 PETROLEUM ENGINES PRODUCT SUPPORT PROGRAM FOR REPAIRING AN OUTER VALVE SPRING FAILURE ON VARIOUS 3508, 3512 AND 3516 PETROLEUM ENGINES
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW ENGINE SOFTWARE ON CERTAIN 3500B LOCOMOTIVE ENGINES PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW ENGINE SOFTWARE ON CERTAIN 3500B LOCOMOTIVE ENGINES
PRODUCT SUPPORT PROGRAM FOR REWORKING THE COOLING SYSTEM VENT LINE ON 3516B GENERATOR SETS PRODUCT SUPPORT PROGRAM FOR REWORKING THE COOLING SYSTEM VENT LINE ON 3516B GENERATOR SETS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW ENGINE WIRING HARNESSES ON SERVICE REPLACEMENT 3516B ENGINES IN DEALER PARTS STOCK AND DEALER EXCHANGE INVENTORY PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING NEW ENGINE WIRING HARNESSES ON SERVICE REPLACEMENT 3516B ENGINES IN DEALER PARTS STOCK AND DEALER EXCHANGE INVENTORY