Technical Support Available For Paint Defects In Aurora Built Machines Caterpillar


Technical Support Available For Paint Defects In Aurora Built Machines

Usage:

WHEEL LOADERS824G (4SN) WHEEL TRACTOR;
825G (6RN) SOIL COMPACTOR;
826G (7LN) LANDFILL COMPACTOR;
938F (1KM1-Up),
950F and 950F Series II (7ZF1-Up, 5SK1-Up),
960F (9ZJ1-Up),
966F and 966F Series II (4YG1-Up, 1SL1-Up),
970F (7SK1-Up),
988F (8YG1-Up),
988F Series II (2ZR1-Up),
990 Series II (4FR1-Up),
992D (7MJ1-Up) WHEEL LOADERS

Problem:

Paint quality problems may be present in some of the machines listed.

Solution:

To alleviate paint quality problems, a factory Technical Support Representative has been identified to gather details on any future paint defects. Please use the following contact information.

Technical Support Representative: John Lundin, Caterpillar Inc., Phone: (630) 859 5369 Facsimile: (630) 859 6027 E-Mail: LUNDIJM

Mailing Address (for photographs/other material): Caterpillar Inc., P.O. Box 348, Aurora, Illinois 60507. (Attention: John Lundin, G86).

NOTE: If possible, please mail multiple copies of the photographs.

NOTE: John Lundin is a technical contact only, and cannot administer warranty.

A short term solution is now in place at the factory: all units are "scuff sanded", to make sure that correct top coat adhesion is obtained.

A team has been formed to make sure that the Wheel Loaders And Excavator Division (WLED) paint processes remain under control in the long term. Variables being investigated include:

1. Under curing and over curing of primers.
2. Avoidance of heavy soil contamination.
3. Appropriate wash and rinse processes.
4. Reduction of variability in primers obtained from suppliers.
5. The use of improved paint mixing equipment.

COPYRIGHT 1997 CATERPILLAR ALL RIGHTS RESERVED

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