PRODUCT SUPPORT PROGRAM FOR TESTING AND POSSIBLY REPLACING THE AFTERTREATMENT FAN ON CERTAIN 120M2, 140M2, 140M3, 160M2, 160M3, 12M2, 12M3, 14M3, 16M3, AND 18M3 MOTOR GRADERS Caterpillar

PRODUCT SUPPORT PROGRAM FOR TESTING AND POSSIBLY REPLACING THE AFTERTREATMENT FAN ON CERTAIN 120M2, 140M2, 140M3, 160M2, 160M3, 12M2, 12M3, 14M3, 16M3, AND 18M3 MOTOR GRADERS

Usage:

TEBE5641-01

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08Feb2017

(Revised 01Nov2017)

U-77

D-59

O-60

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR TESTING AND POSSIBLY REPLACING THE AFTERTREATMENT FAN ON CERTAIN 120M2, 140M2, 140M3, 160M2, 160M3, 12M2, 12M3, 14M3, 16M3, AND 18M3 MOTOR GRADERS
1356 108U		PS53408

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53408" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 08Feb2017 Service Letter. Changes have been made to add an additional DPSO.DPSID code.

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TERMINATION DATE

28Feb2019

PROBLEM

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The existing aftertreatment fan may log a E1190 on certain 120M2, 140M2, 140M3, 160M2, 160M3, 12M2, 12M3, 14M3, 16M3, and 18M3 Motor Graders. If the existing aftertreatment fan fails, it may cause the aftertreatment components to overheat.

AFFECTED PRODUCT

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Model	Identification Number
*****Group 1*****
120M 2	M9C00200-00713 M9H00200-00442 M9W00200-00201 R9N00100-00217 R9W00101-00104, 106-197
120M 2 OEM	M9200100-00107
12M 2	F9M00100-00481 R9P00100-00199 R9R00100-00105 R9S00100-00360
140M 2	M9D00200-00310, 500-1844 M9G00200-00202 M9J00200-00249, 400-952 M9M00200 R9G00100-00372 R9M00100-00559
160M 2	M9E00200-00213, 400-409 M9K00200-00209, 400-425 M9L00200 M9T00200-00204 R9L00100-00258 R9T00100-00349

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*****Group 2*****
12M 2	F9B00100-00220
12M 3	N9B00100-00101, 103-413 N9F00100-00655 N9P00100-00217 N9R00100-00271
140M 3	N9D00100-00744 N9G00100-00224 N9J00100-00500 N9M00100-00465
14M 3	N9S00106-00108, 207, 209-210, 225-232
160M 3	N9E00100-00110 N9K00100-00127 N9L00100-00150 N9T00100-00203
16M 3	N9Y00105-00108, 201-203, 207-209, 225-230
18M 3	N9A00225-00227

PARTS NEEDED

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Qty	Part Number	Description
*****Group 1*****
1	3756142	FAN AS-PULLER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
*****Group 2*****
1	3756142	FAN AS-PULLER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 1*****
0-6000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
6001-10000 hrs, 61-72 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

NOTE: This is a 1.5-hour job for Group 1
Note: 0.5 hours is allowed for clearing a logged E1190 (3) fault code. Note: 1.0 hours is allowed for replacement of the aftertreatment fan, if the E1190 (3) is logged during the testing of the fan. This equals a total of 1.5 hours.

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
*****Group 2*****
0-6000 hrs, 0-60 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
6001-10000 hrs, 61-72 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%

NOTE: This is a 1.5-hour job for Group 2
Note: 0.5 hours is allowed for clearing a logged E1190 (3) fault code. Note: 1.0 hours is allowed for replacement of the aftertreatment fan, if the E1190 (3) is logged during the testing of the fan. This equals a total of 1.5 hours.

PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Group Number 1

Refer to the "Aftertreatment fan ? Test" in the trouble shooting guide for further details or any questions before performing this program.

Note: Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section".

Refer to the Service Manual if/as necessary.

NOTE: Ensure that the ambient temperature around the aftertreatment fan is below 100 degrees Celsius.

NOTE: Tier 4i engines do NOT have an update for software at this time. There will not be an engine software update at this time.

Check for Fault Codes:

1. Turn the key switch to the ON position.

2. Connect to Cat ET.

3. Record the fault codes.

- If an E1190 (3) in NOT present, this Service Letter does not apply.

- If an E1190 (3) is present, save the Product Status Report with the logged. Then, clear the code and continue to the next step. Save a Product Status report.

Inspection of the Fan:

1. Inspect the fan for the following conditions:

- Damaged fan blades
- Debris against the fan blades
- Air flow is obstructed

NOTE: If any of the following conditions were found, this Service Letter does not apply.

NOTE: If nothing was found and the fan spins freely, continue to next step.

If any of the following conditions are found, this Service Letter will not apply.

Perform an "ARD Ignition Test":

1. Turn the key switch to the ON position.

2. Connect to Cat ET.

3. Use Cat ET to perform the "ARD Ignition Test".

4. Visually inspect the aftertreatment fan after the first 30 seconds to see if it is operational.

- If the fan is not properly running at the correct speed, the E1190 (3) will be logged again. Proceed to Step 5.

- If the E1190 (3) is NOT logged, the aftertreatment fan is running properly. DO NOT replace the fan.

5. If the E1190 (3) is logged again, replace the aftertreatment fan. Save a Product Status Report.

Group Number 2

Refer to the "Aftertreatment fan ? Test" in the trouble shooting guide for further details or any questions before performing this program.

Note: Ensure that all safety information, warnings, and instructions are read and understood before any operation or any maintenance procedures are performed. Refer to the Operation and Maintenance Manual "Safety Section".

Refer to the Service Manual if/as necessary.

NOTE: Ensure that the ambient temperature around the aftertreatment fan is below 100 degrees Celsius.

NOTE: Tier 4i engines do NOT have an update for software at this time. There will not be an engine software update at this time.

Check for Fault Codes:

1. Turn the key switch to the ON position.

2. Connect to Cat ET.

3. Record the fault codes.

- If an E1190 (3) in NOT present, this Service Letter does not apply.

- If an E1190 (3) is present, save the Product Status Report with the logged. Then, clear the code and continue to the next step. Save a Product Status report.

4. Update the engine software.

Inspection of the Fan:

1. Inspect the fan for the following conditions:

- Damaged fan blades
- Debris against the fan blades
- Air flow is obstructed

NOTE: If any of the following conditions were found, this Service Letter does not apply.

NOTE: If nothing was found and the fan spins freely, continue to next step.

If any of the following conditions are found, this Service Letter will not apply.

Perform an "ARD Ignition Test":

1. Turn the key switch to the ON position.

2. Connect to Cat ET.

3. Use Cat ET to perform the "ARD Ignition Test".

4. Visually inspect the aftertreatment fan after the first 30 seconds to see if it is operational.

- If the fan is not properly running at the correct speed, the E1190 (3) will be logged again. Proceed to Step 5.

- If the E1190 (3) is NOT logged, the aftertreatment fan is running properly. DO NOT replace the fan.

5. If the E1190 (3) is logged again, replace the aftertreatment fan. Save a Product Status Report.