PRODUCT SUPPORT PROGRAM FOR INSTALLING SPACERS ON THE ARTICULATING HITCH ON CERTAIN CB44B, CB46B, AND CB54B ASPHALT COMPACTORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSTALLING SPACERS ON THE ARTICULATING HITCH ON CERTAIN CB44B, CB46B, AND CB54B ASPHALT COMPACTORS

Usage:

TEBE5630-00

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07Mar2017

U-126

A-86

D-101

O-100

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After Failure Only	PRODUCT SUPPORT PROGRAM FOR INSTALLING SPACERS ON THE ARTICULATING HITCH ON CERTAIN CB44B, CB46B, AND CB54B ASPHALT COMPACTORS
7100 7057		PS53430

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53430" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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TERMINATION DATE

31Mar2019

PROBLEM

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The existing hitch mounting bolts can fracture on certain CB44B, CB46B, and CB54B Asphalt Compactors.

AFFECTED PRODUCT

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Model	Identification Number
CB44B	JXL00108-00138, 146-153, 155-168, 170-172, 174-181, 184, 186-187, 190-191, 193-205, 208, 211-219, 222-224, 227-230, 233-234, 236-241, 243, 245-246, 248-267 NSL00102-00104, 106-107, 109-112, 114-117, 119, 123-125, 128, 130-137, 139-150, 152, 154-159, 161-164, 166-178, 181, 184-188, 191, 195, 198-214 TWC00101, 116-119, 134, 136, 138-142, 146-147, 149, 152-159, 161, 163, 166
CB46B HRC	JC400100, 103-110
CB54B	46300100-00115 LXD00101-00103, 110-115, 118, 122-124, 127-136, 139-144, 147-169, 171-172, 180-181, 185, 187-217, 219, 221-233, 235-265, 267-289, 291-293, 296, 302 RJN00110-00163, 167-176, 178-179, 182, 184, 189-196, 199-209, 211-222, 224-226, 229, 233-234, 236-241, 243-247, 249-261, 263-264, 267-271, 273-274, 276-280, 282, 287-296, 300, 302, 304, 308, 311-312, 320-341, 343-353 S4P00100, 102, 104-119, 122-123, 125-128, 130-136, 138, 140, 142-153, 155-163, 167, 170-192, 195-214, 216-244, 248-249, 251-252, 256-266, 268, 270-273

PARTS NEEDED

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Qty	Part Number	Description
8	1123928	BOLT
2	5187893	SPACER
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Install new bolts and spacers on the articulating hitch. Refer to M0079197, Special Instruction, "Procedure To Add Spacers To The Hitch On Certain C44B, C46B, and C54B Asphalt Compactors", in order to complete the Rework Procedure.

Refer to the Service Manual if/as necessary.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-1000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
1001-2000 hrs, 25-36 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%
2001-3000 hrs, 37-48 mo	13.0%	35.0%	0.0%	0.0%	65.0%	65.0%