PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AUTO ADJUSTABLE ECM SOFTWARE ON CD54B AND CB54B ASPHALT COMPACTORS Caterpillar

PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AUTO ADJUSTABLE ECM SOFTWARE ON CD54B AND CB54B ASPHALT COMPACTORS

Usage:

TEBE5671-01

Show/hide table

06Jan2017

(Revised 09Jan2017)

U-14

O-13

Show/hide table

Priority	PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AUTO ADJUSTABLE ECM SOFTWARE ON CD54B AND CB54B ASPHALT COMPACTORS
3168 4808 7610 7620 4800 7490		PI32718

Show/hide table

NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered as soon as possible. When reporting the repair, use "PI32718" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32718" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table


NOTE:	This Revised Service Letter replaces the 06Jan2017 Service Letter. Changes have been made to Affected Product.

Show/hide table

COMPLETION DATE	TERMINATION DATE
31Jul2017	31Jan2018

PROBLEM

Show/hide table

The Auto Adjustable Compaction ECM Software (4778327) needs to be replaced on certain CD54B and CB54B Asphalt Compactors. The existing software can create fault messages due to short debounce time.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
CB54B	LXD00175
CD54B	GRT00121-00124 J9T00100-00101, 103-104, 109, 113, 130-131

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
1	5234017	SFWR GP-A5000
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 33% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Install the newly released 5234017 Software for Auto Adjustable ECM. The new software increased the debounce time from 1 second to 3 seconds for the inertial sensor. Also added additional logic to latch RMV and CMV during an intermittent connection on the inertial sensor to prevent inaccurate readings to the operator.

Note: Always use the latest software available. Sometimes the flash file part numbers are updated before the program terminates.

Show/hide table

OWNER NOTIFICATION

Show/hide table

Owners in the following countries will receive the attached Owner Notification:
US
Canada

SERVICE CLAIM ALLOWANCES

Show/hide table

Caterpillar		Dealer Suggested		Customer Suggested
Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
100%	100%	0%	0%	0%	0%

Show/hide table

NOTE: This is a 1.0-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE.

Show/hide table

EXAMPLE COPY OF OWNER NOTIFICATION

XYZ Corporation
3240 Arrow Drive
Anywhere, YZ 99999

PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE AUTO ADJUSTABLE ECM SOFTWARE ON CD54B AND CB54B ASPHALT COMPACTORS

MODELS INVOLVED - CD54B and CB54B Asphalt Compactors

Dear Cat Product Owner:

The software needs to be replaced on the products listed below. The existing software can create fault messages due to short debounce time. You will not be charged for the service performed.

Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service.

If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 06Jan2017 when scheduling this service.

We regret the inconvenience this may cause you, and urge you to have this service performed as soon as possible to prevent unscheduled downtime.

Caterpillar Inc.

Identification #(s)

Attached to 06Jan2017 Service Letter