Usage:
06Mar2017 |
(Revised 16Nov2017) |
After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE 437-7162 INTERMEDIATE PISTON RING ON CERTAIN 12M 3, 140M 3, AND 160M 3 MOTOR GRADERS POWERED BY A C9.3 ENGINE |
|
1225 1000 | PS53429 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53429" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 06Mar2017 (Revised 11Aug2017) Service Letter. Changes have been made to the Affected Product, Parts Needed, Action Required, and Service Claim Allowances. |
TERMINATION DATE |
31Mar2019 |
PROBLEM
The existing 437-7162 Piston Ring can have issues with break in under low load factor operation in certain applications on certain 12M 3, 140M 3, and 160M 3 Motor Graders. If the existing piston ring does not break in properly it will cause excessive oil consumption. |
AFFECTED PRODUCT
Model | Identification Number |
*******Group 1******* | |
12M 3 | N9B00100-00101, 103-114, 116-183, 185, 187-198, 200-256, 259-269, 271-274, 276-277, 279-286, 288, 290-293, 295-299, 301-307, 309, 311 N9F00100-00151, 153-190, 192-205, 207-222, 224, 226, 228-247, 249-317, 319-327, 329-331, 333-338, 340-343, 345-349, 351-353, 355-362, 364-381, 383-393, 395-399, 401-456, 458-474, 476-487, 489-495, 497, 501-515, 517-532, 537-540, 544-548 N9P00101-00135, 137-142, 147-170, 172-178 N9R00100-00101, 103-121, 123-149, 151-174, 176, 179-206, 208, 211-226 |
140M 3 | N9D00100-00299, 301-309, 311-420, 422-455, 457-469, 471, 473-484, 486-506, 508-518, 520-523, 525-565, 568, 570, 572, 574-584, 586, 588-589, 591-595, 597-598, 600-601, 604-610, 613, 615-616, 618-620, 623, 626-627, 629-630 N9G00100-00105, 107, 109-126, 128-135, 138-155, 157-187 N9J00100-00142, 144-162, 164-220, 222-264, 266-269, 271-330, 332-377, 379-385, 387-398, 401-411, 413-417, 419, 421 N9M00100-00103, 106-118, 120-130, 132-183, 185, 187-209, 211-277, 279-306, 308-318, 320-327, 329-335, 337-340, 343-352 |
160M 3 | N9E00100-00110 N9K00100-00127 N9L00100-00142 N9T00100-00109, 111-145, 147, 149-169, 174-176, 186 |
*******Group 2******* | |
12M 3 | N9B00115, 257-258, 270, 275, 278, 287, 289, 294, 308, 310, 312 N9F00206, 223, 225, 227, 248, 318, 332, 350, 354, 363, 382, 394, 400, 475, 498-500, 533-536, 541-543 N9P00100, 136, 143-146, 171 N9R00122, 207, 209-210 |
140M 3 | N9D00300, 310, 421, 470, 472, 485, 519, 524, 566-567, 569, 571, 573, 585, 587, 590, 596, 599, 602-603, 611-612, 614, 617, 621-622, 624-625, 628, 631-633 N9G00108, 156 N9J00143, 265, 270, 331, 378, 399-400, 418, 420 N9M00119, 131, 184, 186, 307, 328, 336, 341-342 |
160M 3 | N9T00146, 148 |
PARTS NEEDED
Qty |
Part Number | Description |
*******Group 1******* | ||
1 | 1R1808 | FILTER-LUBE |
12 | 6V5589 | RING-RETAINING |
1 | 8T5917 | SEAL-O RING |
2 | 9N5085 | CLAMP-V-BAND |
6 | 1670024 | SEAL-LINER |
1 | 1906114 | GASKET-OIL PAN |
1 | 2197000 | SEAL-O-RING |
6 | 2382731 | PIN-PISTON |
6 | 2622891 | RING-PISTON-OIL |
6 | 2676686 | LINER - CYLINDER |
6 | 2697290 | BEARING-CONN ROD |
3 | 3054484 | SEAL-O-RING |
2 | 3089679 | FILTER AS-FUEL |
1 | 3249290 | BELLOWS AS |
1 | 3439015 | BELLOWS AS |
2 | 3460334 | CLAMP-BAND |
2 | 3460335 | CLAMP-BAND |
2 | 3808558 | HOSE |
6 | 4377099 | BODY AS-PISTON |
6 | 4475626 | RING-PISTON |
6 | 4671177 | RING-PISTON |
1 | 4719663 | KIT-GASKET(SCH) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
||
*******Group 2******* | ||
1 | 1R1808 | FILTER-LUBE |
12 | 6V5589 | RING-RETAINING |
1 | 8T5917 | SEAL-O RING |
2 | 9N5085 | CLAMP-V-BAND |
6 | 1670024 | SEAL-LINER |
1 | 1906114 | GASKET-OIL PAN |
1 | 2197000 | SEAL-O-RING |
6 | 2382731 | PIN-PISTON |
6 | 2622891 | RING-PISTON-OIL |
6 | 2676686 | LINER - CYLINDER |
6 | 2697290 | BEARING-CONN ROD |
3 | 3054484 | SEAL-O-RING |
2 | 3089679 | FILTER AS-FUEL |
1 | 3249290 | BELLOWS AS |
1 | 3439015 | BELLOWS AS |
2 | 3460334 | CLAMP-BAND |
2 | 3460335 | CLAMP-BAND |
2 | 3808558 | HOSE |
6 | 4377099 | BODY AS-PISTON |
6 | 4475626 | RING-PISTON |
6 | 4671177 | RING-PISTON |
1 | 4719663 | KIT-GASKET(SCH) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Upon complaint of an oil consumption issue please follow the instructions provided in Warranty Bulletin 3.18 (Excessive Engine Oil Consumption) to document the issue. Have the Technical Communicator submit a DSN - Product Health Service Request (SR) with the oil consumption results attached in the SR. In the problem description section, the question should be entered as "In reference to excessive oil consumption, does this meet the service letter requirements". The request detail section should include a note to send the ticket to the Engine Tier 2 for approval. Upon completion of the required documentation the approval will be given to complete this service letter using the new 467-1177 Piston Ring. A DSN must be submitted with approval from the Tier 2 to rebuild the engine and submit the claim for this service letter. Refer to UENR0130 Engine Disassembly and assemble manual for instructions on the overhaul. |
SERVICE CLAIM ALLOWANCES
*******Group 1******* | ||||||
0-40 mo |
||||||
41-45 mo |
NOTE: This is a 70.0-hour job for Group 1 | ||||||
This is a 70 hour job total for all related work including: - Removal and install of the engine - Clean up of the machine before and after the repair - D&A of the engine - All related overhaul tasks - Dyno testing of the repair |
*******Group 2******* | ||||||
0-40 mo |
||||||
41-45 mo |
NOTE: This is a 70.0-hour job for Group 2 | ||||||
This is a 70 hour job total for all related work including: - Removal and install of the engine - Clean up of the machine before and after the repair - D&A of the engine - All related overhaul tasks - Dyno testing of the repair |
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |