PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN KEYPAD MODULE GROUPS FROM DEALER PARTS STOCK
Usage:
TEBE5218-00
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| 15Sep2016 |
U-476
A-347
D-409
O-410
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| Parts stock action only | PRODUCT IMPROVEMENT PROGRAM FOR REMOVING CERTAIN KEYPAD MODULE GROUPS FROM DEALER PARTS STOCK |
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| 7301 7750 | PI70639 |
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| NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
| NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7751" as the Group Number, "56" as the Description Code. |
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| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Dec2016 |
PROBLEM
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| The existing keypads may fail in any application it is installed. When the keypad fails it will not function and a diagnostic may be present. |
ACTION REQUIRED
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| Inspect and possibly remove the following keypad module groups in dealer parts stock: 3406285 3484564 3606760 3608837 3774675 3848356 3848358 3928075 3928076 4231364 4603174 Suspect keypad units have a date code range between April 1, 2015 through June 22, 2016 (D15091XXXXX through D16173XXXXX). Refer to Image 1 for an example of the date code for the year and day of the year. A keypad that has a code between April 1, 2015 through June 22, 2016 (D15091XXXXX through D16173XXXXX), remove the keypad from dealer parts stock. Good keypads have date code starting from June 23, 2016 (D16174XXXXX and up). Good keypads will have a "Green dot" on the part label. Refer to Image 2. Good keypads are also if the data tag looks like the data tag in Image 3. For a good keypad, mark the package as inspected per this program and place the keypad back into dealer parts stock. |
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| Image1 |
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| Image2 |
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| Image3 |
SERVICE CLAIM ALLOWANCES
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| Submit one claim for all parts removed from dealer parts stock. |
PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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