Usage:
21Dec2016 |
Before/After Parts stock action needed | PRODUCT SUPPORT PROGRAM FOR REPLACING THE HOPPER LIFT CYLINDER PINS ON CERTAIN AP500E, AP555E, AP500F, AP555F, AP655C, AP600D, AP655D, AP600F, AP655F, AP1000D, AP1055D, AP1000E, AP1055E, AP1000F, AP1055F, BG260D, BG600D, BG1000E, BG2255C, AND BG2455D LARGE ASPHALT PAVERS |
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5057 6639 | PS45339 |
NOTE: | Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar. |
NOTE: | This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS45339" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | When submitting claim for Parts Stock Action, Use the appropriate 99Z as the s/n, the appropriate Service Letter Program Number as the Part number in the Part Causing Failure field, "7755" as the Group Number, "56" as the Description Code. |
NOTE: | Although this Program is to be administered as described above on the Affected Product, parts should be removed from parts stock as soon as possible. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
TERMINATION DATE |
31Dec2018 |
PROBLEM
The existing hopper lift cylinder 288-7192 Pins can crack on certain AP500E, AP555E, AP500F, AP555F, AP655C, AP600D, AP655D, AP600F, AP655F, AP1000D, AP1055D, AP1000E, AP1055E, AP1000F, AP1055F, BG260D, BG600D, BG1000E, BG2255C, and BG2455D Large Asphalt Pavers. If the existing pins fails, the hopper could suddenly shift downward from a partially open position to fully open. |
AFFECTED PRODUCT
Model | Identification Number |
AP-1000D | EAD00100-00465 |
AP-1055D | A6P00100-00150 FAC00200-01000 |
AP-500E | JWK00100-00253 |
AP-555E | A5D00100, 102-421 |
AP-600D | TFM00200-00288 TFZ00200-00358 |
AP-655C | AYP00200-00389 CDG00240-00342 |
AP-655D | GNN00200-00327 GNZ00200-00558 MAN00200-00381 MAT00200-00208 |
AP1000E | DKH00100-00110 T1F00100, 102-278 |
AP1000F | AC400100-00280 |
AP1055E | TJF00100-00446 TRS00100-00144 |
AP1055F | RLM00100-00105 TJ500100-00539 |
AP500F | 44900100-00116 |
AP555F | 5F500100-00101 AP500100-00161 |
AP600F | AP600100-00139 LR600100-00105 |
AP655F | 47900100-00125 48000100-00103 65500100 MH600101-00236 ML600100-00113 P6500100-00124 |
BG-2255C | CKR00264-00265 |
BG-2455D | BNW00100-00146 BXW00100-00102 |
BG-260D | BPW00100-00145, 275-276 |
BG1000E | RTT00100-00102 |
BG600D | B6K00100-00102 |
PARTS NEEDED
Qty |
Part Number | Description |
4 | 5127669 | PIN AS |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 19% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Remove all 288-7192 Pins from dealer parts stock. |
Remove existing hopper lift cylinder 288-7192 Pins (4 per machine) and replace with new 512-7669 Pin Assemblies. |
SERVICE CLAIM ALLOWANCES
Submit one claim for all parts removed from dealer parts stock. |
0-36 mo |
||||||
37-60 mo |
NOTE: This is a 2.0-hour job | ||||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |