PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ON CERTAIN 793D OFF-HIGHWAY TRUCKS
Usage:
TEBE0524-00
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| 23Oct2013 |
V27E
V27U
V27U
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| Containment - Before/After (Limited distribution) | PRODUCT SUPPORT PROGRAM FOR REPLACING THE ENGINE ON CERTAIN 793D OFF-HIGHWAY TRUCKS |
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| 1000 | PS90329 |
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| NOTE: | This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
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| NOTE: | When reporting the repair, use "PS90329" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
| NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
| 31Oct2014 |
PROBLEM
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| The existing engine is not achieving the desired life expectancy on certain 793D Off-Highway Trucks |
AFFECTED PRODUCT
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| Model | Identification Number |
| 793D | FDB01364-01367, 1371, 1434-1437, 1492-1493, 1496-1497, 1505, 1558-1559, 1571, 1573-1574, 1582, 1586, 1626, 1628, 1630-1632 |
PARTS NEEDED
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Qty |
Part Number | Description |
| 1 | 10R2852 | ENGINE AR-BASIC |
| In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. | ||
ACTION REQUIRED
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| Replace the engine. Refer to the relevant Disassembly and assembly instructions. |
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SERVICE CLAIM ALLOWANCES
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0-36 mo |
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| NOTE: This is a 171.0-hour job | ||||||
| Up to $5000 has been included as a miscellaneous expense for parts used during the engine installation. Customer stock engine replacement to be claimed as a miscellaneous expense, not to exceed $15,860 per claim. |
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PARTS DISPOSITION
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| Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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