Containment - Before/After
(Limited distribution)
| PRODUCT SUPPORT PROGRAM FOR ADDITIONAL ASSISTANCE WITH REWORKS ON CERTAIN 16M MOTOR GRADERS |
7000 |
PS90324 |
NOTE: |
This Containment Program can be administered either before or after a failure occurs.
In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code
before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim. |
NOTE: |
When reporting the repair, use "PS90324" as the Part Number and "7777" as the Group Number.
If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
NOTE: |
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Certain 16M Motor Grader rework programs require additional assistance to complete the update. A loan machine may be required to keep the customer?s operation working while their truck is being reworked. |
No parts needed for this program |
When a loan machine is required, use this specific Containment Service Letter to claim for additional compensation, as per the Service Claim Allowance. |
Product smu/age whichever comes first |
Caterpillar |
Dealer Suggested |
Customer Suggested |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
Parts % |
Labor Hrs% |
0-25000 hrs, 0-84 mo |
0.0% |
100.0% |
0.0% |
0.0% |
0.0% |
0.0% |
NOTE: This is a 1.0-hour job
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Loaner machine and transportation must be claimed as a miscellaneous expense, not to exceed $31,000 |
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
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