PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIFFERENTIAL LOCK FILTER ON CERTAIN 24M MOTOR GRADERS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIFFERENTIAL LOCK FILTER ON CERTAIN 24M MOTOR GRADERS

Usage:

TEBE0506-00

25Nov2013


U-576
A-395
D-471
O-481

 

Before/After

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE DIFFERENTIAL LOCK FILTER ON CERTAIN 24M MOTOR GRADERS

3004 5070 3264
PS44091
NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS44091" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

30Nov2015

PROBLEM

The existing differential lock filter can fail on certain 24M Motor Graders. If the existing differential lock filter fails, oil from the differential pump will bypass the filter.

AFFECTED PRODUCT

Model Identification Number
24M B9300101-00128

B9K00242-00662

PARTS NEEDED

Qty

Part Number Description
1 2M9780 SEAL-O-RING (After Failure Only)
1 3D2824 SEAL-O-RING (After Failure Only)
1 1770344 SEAL-O-RING (After Failure Only)
1 2762968 PUMP GP-GR A (After Failure Only)
1 3416643 FILTER-XMSN
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 15% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Replace the current 1G-8878 Hydraulic Filter Assembly which is part of the 249-1750 Oil Filter Group with a 341-6643 Transmission Filter in order to reduce filter bypass. Refer to the Disassembly and Assembly manual for additional information. Refer to Image1.

Note: If the weep hole on the 276-2968 Differential Lock Pump Group is leaking, replace with the same part number. This is for After Failure only.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-6000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
6001-9000 hrs,
37-48 mo 
33.0%
50.0%
50.0%
50.0%
0.0%
0.0%
 NOTE: This is a 1.0-hour job
An additional 6.0 hours will be allowed for After Failure replacement of the 276-2968 Differential Lock Pump Group.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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