PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL GAUGE TUBE ASSEMBLY ON CERTAIN 789D AND 793D OFF-HIGHWAY TRUCKS
Usage:
TEBE0532-00
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18Oct2013 |
U-516
A-358
D-428
O-431
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After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE OIL GAUGE TUBE ASSEMBLY ON CERTAIN 789D AND 793D OFF-HIGHWAY TRUCKS |
|
1326 | PS52546 |
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NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52546" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
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NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
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TERMINATION DATE |
31Oct2015 |
PROBLEM
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The existing oil gauge tube can fail on certain 789D and 793D Off-Highway Truck. If the existing oil level gauge tube fails it can crack and leak. |
AFFECTED PRODUCT
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Model | Identification Number |
789D | SPD00192-00308 |
789D XQ | SHH00290-00306 |
793D | FDB01625-01670 |
PARTS NEEDED
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Qty |
Part Number | Description |
1 | 3889942 | TUBE AS-O GAUGE |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 5% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
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Remove the failed oil gauge tube and replace with new tube that was manufactured after 30 May 2012. |
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SERVICE CLAIM ALLOWANCES
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0-24 mo |
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NOTE: This is a 1.0-hour job | ||||||
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PARTS DISPOSITION
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
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