PRODUCT SUPPORT PROGRAM FOR REWORKING CRACKS IN THE REAR STABILIZER MOUNT AREA OF THE FRAME ON CERTAIN 775F OFF-HIGHWAY TRUCKS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING CRACKS IN THE REAR STABILIZER MOUNT AREA OF THE FRAME ON CERTAIN 775F OFF-HIGHWAY TRUCKS

Usage:

TEBE0553-02

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27Nov2013

(Revised 05May2014)

M610
M680
Z800

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Containment - Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REWORKING CRACKS IN THE REAR STABILIZER MOUNT AREA OF THE FRAME ON CERTAIN 775F OFF-HIGHWAY TRUCKS
7051		PS90343

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NOTE:

This Containment Program can be administered either before or after a failure occurs. In either case the decision whether to apply the Program is made by the dealer and service rep. Obtain the service reps Goodwill Approver Code before completing the repair. EAME dealers should use their standard Industry Group specific goodwill approval codes. The Goodwill Approver Code must be included when submitting the claim.

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NOTE:	When reporting the repair, use "PS90343" as the Part Number and "7777" as the Group Number. If administered before failure, use "56" as Warranty Claim Description and "T" as the SIMS Description Code. If administered after failure, use "96" as Warranty Claim Description Code and use "Z" as the SIMS Description Code.
NOTE:	The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 27Nov2013 (Revised 02Dec2013) Service Letter. Changes have been made to the Termination Date and Affected Product.

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TERMINATION DATE

28Feb2015

PROBLEM

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Cracks may be found in the rear stabilizer mount area of the frame on certain 775F Off-Highway Trucks. While making the repair, other areas will need to be inspected for cracks using the dye penetrant process and reworked if necessary. The affected areas are the right rear chassis tail casting, fuel tank mounting brackets, and accumulator mounting brackets, The pedestal mount on the left side of the chassis under the cab.

AFFECTED PRODUCT

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Model	Identification Number
775F	DLS00407, 411, 417, 419, 660-661, 664, 723, 726, 767, 806, 823, 922-924, 1080, 1130-1131, 1138, 1226-1227, 1231

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Carry out dye penetrant crack testing on the truck chassis frame in the following areas.
- Right rear chassis/Frame stabilizer bar mounting.
- Fuel tank mounting brackets.
- Accumulator mounting brackets.
- The pedestal mount on the left side of the chassis/frame under the cab.

If cracks are found in the area of the rear stabilizer mount on the
rear chassis. Carry out crack repairs as per Special Instruction
REHS5055 "Procedures for the Inspections, Repairs, and Component
Replacements on the Frames and Support Assembly of Certain Off-Highway
Trucks". See Image 1 below for the location.

If cracks are found in the area of the accumulator mounting brackets on
the right side of the truck chassis frame, they need to be reworked in
accordance to Special Instruction REHS5055 "Procedures for the
Inspections, Repairs, and Component Replacements on the Frames and
Support Assembly of Certain Off-Highway Trucks".

If cracks are found in the areas of the fuel tank mounting brackets of
truck chassis frame, they need to be reworked in accordance to Special
Instruction REHS1227 "Procedures for the Inspections, Repairs, and
Component Replacements on the Frames and Support Assembly of Certain
Off-Highway Trucks/Tractors".

If cracks are found in the areas of the pedestal mount on the left side of the chassis/frame under the cab, they need to be reworked in accordance to Special
Instruction REHS1227 "Procedures for the Inspections, Repairs, and
Component Replacements on the Frames and Support Assembly of Certain
Off-Highway Trucks/Tractors".

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-20000 hrs, 0-84 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

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NOTE: This is a 1.0-hour job
This is a 1.00 hour job to crack test the specific areas of the chassis frame. - If cracks are found in this area of the accumulator mounts. Add an additional 5.00 hrs to carry out weld repairs around this area on the chassis. - If cracks are found in this area of the rear stabilizer mounting. Add an additional 1.00 hr to carry out weld repairs around this area of the chassis. - If cracks are found in this area of the Fuel tank mounting bracket. Add an additional 2.00 hr to remove the tank mount bracket, carry out weld repairs to the bracket, and reinstall the bracket. - If cracks are found in this area of the pedestal mount on the left side of the chassis/frame under the cab. Add an additional 1.00 hr to carry out weld repairs around this area of the chassis.