1980/12/01 Caterpillar

Direct Inquiry Service Information Retrieval System (SIRS) Available To U.S. And Canadian Dealers{0374}

Usage:

Did you know that since September 8, 1980 all U.S. and Canadian dealers have had on-line computer access to the Service Information Retrieval System (SIRS) using the Dealer Terminal System? Dealer parts and service personnel can now take full advantage of this valuable product support tool. The major advantages of Direct Inquiry SIRS over the microfiche SIRS Index are:

1. The information is current. A few days after the paper publications reach you, they are included in the Direct Inquiry SIRS.

2. There are fewer steps in the retrieval process. You only need to include the serial number prefix and SMCS Code(s) to access the information you need.

3. It saves time. Once your request is entered in the computer, the wait for the returning references is usually less than the time required to search for the required microfiche.

There are three basic inquiries you can make using this new service:

1. By entering the specific serial number prefix and appropriate SMCS Code(s) (up to a maximum range of 10) you will receive all the specific published references (Service Magazine articles, etc.) on the topic(s).

2. By entering N/C in the serial number prefix location and appropriate SMCS Code(s) (up to a maximum range of 10) you will receive all the general published references on the topic(s).

3. By entering the specific serial number prefix and 0000 in the SMCS code location you will receive all the basic reference information such as Parts Books, L & M Guides and Service Manuals available for that particular product.

A Direct Inquiry SIRS User Instructions Book, Form SEBD3447, is available and may be ordered on a Miscellaneous Material Order. This book explains in step-by-step detail exactly how to use this new system.

Caterpillar Information System:

1980/11/24 Replacement Wheel Available For Service Of 6V97 Engine Stand Group{0626}

1980/11/24 New Aftercooler Core Has Copper-Nickel Tubes For Increased Strength{1063,1064}

1980/11/17 Some Remanufactured 3406 Engines Have The Wrong Reference Serial Number On The Identification Plate{7557,1000}

1980/11/17 Use Dust Cap To Prevent Freon Leakage From Air Conditioner; Cap Is Available As Replacement Part{7320}

1980/11/17 New Exhaust Manifold Group And Air Lines Group Used To Prevent Exhaust Leakage{1059,1061}

1980/11/17 6V4021 Piston Ring Compressor Group Available{1215,1214,0622}

1980/11/17 Two Thinner Spacers Available For Use During Adjustment Of Off-Engine Timing Dimension{1251,0653}

1980/11/17 Coolant Conditioner Elements Are Now Available For 3208 Engines{1350}

1980/11/17 Check For Correct Spring Retainer On Oil Pump Bypass Valve When Oil Pan Is Removed{1315,1302}

1980/11/10 Wrong Installation Of Washers Between Bearing Cone And Bearing Retainer Nut Can Cause Directional Clutch Damage{3155,3159,3176}

1980/11/10 Different Caps And Adapters For Ball Studs On Circle Drawbars Can Be Used Without Plastic Inserts{6170,6171}

1980/11/10 6V3147 Main Bearing Wrench Now Available{1203,0612}

1980/12/01 Exhaust Manifold And Air Lines Groups Changed To Prevent Exhaust Leakage And Damage To Manifold Gaskets And Mounting Studs{1059,1061}

1980/12/01 Larger Plug Used In The Ends Of The Rocker Arm Shaft Assembly{1102}

1980/12/01 New Service Handle Kit Permits Cab Door To Be Opened From Inside While Locked (Fastened With Lock){7308,7301}

1980/12/01 Check Alignment Of Engine Flywheel And Torque Converter Input Shaft After Flexible Coupling Failures; Also Check Low Idle RPM{3252,1156,3101}

1980/12/01 Warning: Use Correct Seal On Seat Assembly For Valve Group In Steering Valve Group{4307,4312,4322}

1980/12/01 New Front Housing Assembly And Gaskets Used{1162,1166,1151}

1980/12/01 Different Water Temperature Regulators Used In Water Lines Groups{1355}

1980/12/01 Different O-Ring Seal Now Used On The Oil Pump Suction Tube{1307,1304}

1980/12/01 Inspect All Engine Oil And Fuel Filter Elements Before Installation{1000,1261,1318}

1980/12/01 6V4085 Torque Multiplier Group Available{0614}

1980/12/01 Oversize Brake Lining Kit Now Available For Front Wheel Brakes{4254}

1980/12/15 New Bearing Sizes And Identification Codes For AiResearch Remanufactured Turbocharger Cartridges{1053}