PRODUCT SUPPORT PROGRAM FOR REWORKING THE ALTERNATOR HARNESS ON CERTAIN 308E AND 308E 2 MINI HYDRAULIC EXCAVATORS Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE ALTERNATOR HARNESS ON CERTAIN 308E AND 308E 2 MINI HYDRAULIC EXCAVATORS

Usage:

TEBE0859-03

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12Feb2014

(Revised 11Aug2014)

U-74

A-53

D-70

O-64

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*After Failure Only*	PRODUCT SUPPORT PROGRAM FOR REWORKING THE ALTERNATOR HARNESS ON CERTAIN 308E AND 308E 2 MINI HYDRAULIC EXCAVATORS
1408 1403		PS52617

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NOTE:	Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:	This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52617" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 12Feb2014 (Revised 06Aug2014) Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

29Feb2016

PROBLEM

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The existing alternator can be undercharged on certain 308E and 308E 2 Mini Hydraulic Excavators. This issue is caused by the alternator harness being improperly connected.

AFFECTED PRODUCT

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Model	Identification Number
308E 2CR	FJX00125-00132, 140-157, 159-161, 163-168, 170-179, 200-217, 219-224, 228, 230 TMX00102-01419
308E CR	GBJ00222-02075 HAM00102-00461 HEL00201-00898 JBE00211-00217 JSN00103-00368

PARTS NEEDED

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No parts needed for this program

ACTION REQUIRED

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Refer to the attached Rework Procedure.

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SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-250 hrs, 0-12 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%
251-550 hrs, 13-24 mo	33.0%	50.0%	0.0%	0.0%	50.0%	50.0%
551-1450 hrs, 25-36 mo	0.0%	25.0%	0.0%	0.0%	75.0%	75.0%
1451-3000 hrs, 37-48 mo	0.0%	13.0%	0.0%	0.0%	75.0%	87.0%

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NOTE: This is a 1.0-hour job

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PARTS DISPOSITION

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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

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NOTE: This Rework Procedure requires the use of a harness tool in order to remove the harness from the connector. Refer to Image1.1.1 and 1.1.2 for a harness tool.

Image1.1.1

Image1.1.2

1. Open the engine enclosure to access the alternator. Refer to Image1.2.1.

Image1.2.1

Image1.2.2

2. Remove the connector from the alternator with pushing a notch. Refer to Image1.3.1.

Image1.3.1

3. Remove the harness from the POS2 of the connector. To remove the harness from the connector, a harness tool may be required. Push the notch of the terminal using the harness tool when removing the harness from the connector. Refer Image1.4.2.