PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET CYLINDER ON CERTAIN M313D WHEELED EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET CYLINDER ON CERTAIN M313D WHEELED EXCAVATORS

Usage:

TEBE0917-00

06Feb2014


D-57
O-53
U-60
A-41

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET CYLINDER ON CERTAIN M313D WHEELED EXCAVATORS

5457
PS52608
NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52608" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

29Feb2016

PROBLEM

The existing bucket cylinder 3E-6910 Bolts can fail, in certain applications with the work tool in extreme positions under high loads, on certain M313D Wheeled Excavators. If the existing bucket cylinder head 3E-6910 Bolts fail, replace the 296-3252 or 367-6681 Bucket Cylinder with an improved 3885822/">388-5822 Bucket Cylinder.

AFFECTED PRODUCT

Model Identification Number
M313D J3A00128-00416

W3H05000-05769

PARTS NEEDED

Qty

Part Number Description
1 3885822 CYL GP-0090 1015
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Refer to KENR6025, Disassembly and Assembly, M313D Wheeled Excavator Machines Systems, "Bucket Cylinder - Remove and Install", in order to complete this Rework Procedure.

Note: Pictures of the failed cylinder head bolts, with a date and time stamp, must be attached to the SIMSi claim.

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-3000 hrs,
0-36 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 3.0-hour job
For the claim to be accepted, pictures of the failed cylinder head bolts, with a date and time stamp, must be attached to the claim in SIMSi.



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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