PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TANK ON CERTAIN 390D AND 385C FS EXCAVATORS
Usage:
TEBE0965-00
Show/hide table
07Mar2014 |
U-128
A-93
D-121
O-112
Show/hide table
After Failure Only | PRODUCT SUPPORT PROGRAM FOR REPLACING THE HYDRAULIC TANK ON CERTAIN 390D AND 385C FS EXCAVATORS |
|
5056 5068 | PS52629 |
Show/hide table
NOTE: | This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS52629" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code. |
Show/hide table
Show/hide table
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
Show/hide table
Show/hide table
Show/hide table
TERMINATION DATE |
31Mar2016 |
PROBLEM
Show/hide table
The existing hydraulic tank can have cracks in the weld on certain 390D and 385C FS Excavators. This failure can cause oil leaks. |
AFFECTED PRODUCT
Show/hide table
Model | Identification Number |
385C FS | EAM00326-00328 MMA00295-00300 |
390D | BYP00129-00135 KCZ00179 |
390D L | WAG00234-00244 WAP00463-00546 WBT00251-00286 |
PARTS NEEDED
Show/hide table
Qty |
Part Number | Description |
1 | 2270367 | TANK GP-FILTER& |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 1% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Show/hide table
If leaks from the hydraulic tank weld and cracks are detected, replace the hydraulic tank with a new 227-0367 Filter Tank Group. Refer to KENR6408, Disassembly and Assembly, "Hydraulic Tank and Filter - Remove", "Hydraulic Tank and Filter - Install", and the "System Pressure - Release", in order to complete this Rework Procedure. Note: Use clean equipment and follow contamination control procedures when draining, storing, and refilling the hydraulic oil. |
Show/hide table
SERVICE CLAIM ALLOWANCES
Show/hide table
0-36 mo |
||||||
37-48 mo |
Show/hide table
NOTE: This is a 8.0-hour job | ||||||
Show/hide table
PARTS DISPOSITION
Show/hide table
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
Caterpillar Information System:
PRODUCT SUPPORT PROGRAM TO REWORK THE CAT GRADE CONTROL CONFIGURATION FOR THE GNSS RECEIVER ON CERTAIN 336E EXCAVATORS PRODUCT SUPPORT PROGRAM TO REWORK THE CAT GRADE CONTROL CONFIGURATION FOR THE GNSS RECEIVER ON CERTAIN 336E EXCAVATORS
PRODUCT SUPPORT PROGRAM TO REWORK THE CAT GRADE CONTROL CONFIGURATION FOR THE GNSS RECEIVER ON CERTAIN 324E AND 329E EXCAVATORS PRODUCT SUPPORT PROGRAM TO REWORK THE CAT GRADE CONTROL CONFIGURATION FOR THE GNSS RECEIVER ON CERTAIN 324E AND 329E EXCAVATORS
PRODUCT SUPPORT PROGRAM TO REWORK THE CAT GRADE CONTROL CONFIGURATION FOR THE GNSS RECEIVER ON CERTAIN 320E AND 323E EXCAVATORS PRODUCT SUPPORT PROGRAM TO REWORK THE CAT GRADE CONTROL CONFIGURATION FOR THE GNSS RECEIVER ON CERTAIN 320E AND 323E EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE SWING SPOOL ON CERTAIN 307E MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE SWING SPOOL ON CERTAIN 307E MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR THE REPAINTING OF SOME COMPONENTS ON CERTAIN 323D AND 323E EXCAVATORS PRODUCT SUPPORT PROGRAM FOR THE REPAINTING OF SOME COMPONENTS ON CERTAIN 323D AND 323E EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY UPDATING THE HYDRAULIC CONFIGURATION FOR THE QUICK COUPLER ON CERTAIN 336D AND 336E EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY UPDATING THE HYDRAULIC CONFIGURATION FOR THE QUICK COUPLER ON CERTAIN 336D AND 336E EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE 360-8928 HARNESS ASSEMBLY ON CERTAIN M313D AND M315D WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE 360-8928 HARNESS ASSEMBLY ON CERTAIN M313D AND M315D WHEELED EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET CYLINDER ON CERTAIN M313D WHEELED EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BUCKET CYLINDER ON CERTAIN M313D WHEELED EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING AN ADDITIONAL HARNESS ON CERTAIN 336D 2, 336D 2L, AND 340D 2L EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING AN ADDITIONAL HARNESS ON CERTAIN 336D 2, 336D 2L, AND 340D 2L EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABELS ON CERTAIN REMAN REPLACEMENT ENGINES ON CERTAIN CATERPILLAR PRODUCTS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE EMISSIONS LABELS ON CERTAIN REMAN REPLACEMENT ENGINES ON CERTAIN CATERPILLAR PRODUCTS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE GLOW PLUGS ON CERTAIN 924K, 930K, 938K, 950K, AND 962K WHEEL LOADERS, 312E, 314E, 316E, 320E, 324E,AND 329E EXCAVATORS, AND D6N TRACK-TYPE TRACTORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACING THE GLOW PLUGS ON CERTAIN 924K, 930K, 938K, 950K, AND 962K WHEEL LOADERS, 312E, 314E, 316E, 320E, 324E,AND 329E EXCAVATORS, AND D6N TRACK-TYPE TRACTORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST COOLER (NRS) ON CERTAIN 324E, AND 329E EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE EXHAUST COOLER (NRS) ON CERTAIN 324E, AND 329E EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN PISTON SKIRTS FROM DEALER PARTS STOCK AND INSPECTING AND POSSIBLY REWORKING CERTAIN 3456 AND C-16 CYLINDER PACKS, SHORT BLOCKS, AND LONG BLOCKS IN DEALER PARTS STOCK PRODUCT IMPROVEMENT PROGRAM FOR INSPECTING AND POSSIBLY REMOVING CERTAIN PISTON SKIRTS FROM DEALER PARTS STOCK AND INSPECTING AND POSSIBLY REWORKING CERTAIN 3456 AND C-16 CYLINDER PACKS, SHORT BLOCKS, AND LONG BLOCKS IN DEALER PARTS STOCK
PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM ASSEMBLY ON CERTAIN 390D L EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE BOOM ASSEMBLY ON CERTAIN 390D L EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE HINGE ASSEMBLY (RH) ON CERTAIN 308E CR MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE HINGE ASSEMBLY (RH) ON CERTAIN 308E CR MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING XT6 HOSE ON CERTAIN 374D AND 390D HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING XT6 HOSE ON CERTAIN 374D AND 390D HYDRAULIC EXCAVATORS
PRODUCT IMPROVEMENT PROGRAM FOR REPLACEMENT OF THE HYDRAULIC PUMP ON CERTAIN 305.5E MINI EXCAVATORS PRODUCT IMPROVEMENT PROGRAM FOR REPLACEMENT OF THE HYDRAULIC PUMP ON CERTAIN 305.5E MINI EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE VISCOUS FAN DRIVE ASSEMBLY ON CERTAIN 320D AND 321D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE VISCOUS FAN DRIVE ASSEMBLY ON CERTAIN 320D AND 321D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE DOOR ASSEMBLY ON CERTAIN 324E, 329E, AND 336E EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE DOOR ASSEMBLY ON CERTAIN 324E, 329E, AND 336E EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRAVEL SPOOL SPRINGS ON CERTAIN 307E MINI EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REPLACING THE TRAVEL SPOOL SPRINGS ON CERTAIN 307E MINI EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE DISPLAY PANEL ELECTRICAL GROUND HARNESS ONCERTAIN 307E MINI HYDRAULIC EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE DISPLAY PANEL ELECTRICAL GROUND HARNESS ONCERTAIN 307E MINI HYDRAULIC EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR REPLACING THE PISTON, PISTON SLEEVE, AND SEAL CARRIER ON CERTAIN H95ES HAMMERS PRODUCT SUPPORT PROGRAM FOR REPLACING THE PISTON, PISTON SLEEVE, AND SEAL CARRIER ON CERTAIN H95ES HAMMERS
PRODUCT SUPPORT PROGRAM FOR REWORKING THE VISCOUS FAN DRIVE ASSEMBLY ON CERTAIN 320D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR REWORKING THE VISCOUS FAN DRIVE ASSEMBLY ON CERTAIN 320D EXCAVATORS
PRODUCT SUPPORT PROGRAM FOR INSTALLING AN IMPROVED ENGINE OIL PUMP LINE ON CERTAIN 336D EXCAVATORS PRODUCT SUPPORT PROGRAM FOR INSTALLING AN IMPROVED ENGINE OIL PUMP LINE ON CERTAIN 336D EXCAVATORS