Usage:
28Apr2014 |
(Revised 13May2014) |
Priority | PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING AN ADDITIONAL HARNESS ON CERTAIN 336D 2, 336D 2L, AND 340D 2L EXCAVATORS |
|
1401 1402 1408 7490 | PI32338 |
NOTE: | This Program must be administered as soon as possible. When reporting the repair, use "PI32338" as the Part Number and "7751" as the Group Number, "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. Exception: If the repair is done after failure, use "PI32338" as the Part Number, "7751" as the Group Number, "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code. |
NOTE: | The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst. |
NOTE: | This Revised Service Letter replaces the 28Apr2014 Service Letter. Changes have been made to the Affected Product. |
COMPLETION DATE |
TERMINATION DATE |
31Oct2014 | 30Apr2015 |
PROBLEM
The monitor may have various incorrect displays on certain 336D 2, 336D 2L, and 340D 2L Excavators. |
AFFECTED PRODUCT
Model | Identification Number |
336D 2 | WDC00101-00237, 239-274, 276-279, 281-293, 296-311, 314-320, 325-335, 337-341, 350-352, 355-358, 364-365, 368-376, 379-409, 418-419, 421-441, 443-454, 456-457, 465-484, 486-487, 494-496, 498-515, 522-531, 542-544, 547-549, 551-553, 555-557, 559-560, 602-603, 605, 607-609, 614-621, 623-625, 628-630 |
336D 2L | YCF00251-00252, 266-280, 285-289, 292-302, 307-310, 318-326, 328-331, 343-345 |
340D 2L | HHK00134-00139, 142-143, 145-146 |
PARTS NEEDED
Qty |
Part Number | Description |
1 | 3S2093 | STRAP-CABLE (Before Failure Only) |
3 | 7K1181 | STRAP-CABLE (Before Failure Only) |
1 | 4556220 | HARNESS AS (Before Failure Only) |
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 36% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer. |
ACTION REQUIRED
Install an additional harness. Refer to the attached Rework Procedure. |
OWNER NOTIFICATION
Owners in the following countries will receive the attached Owner Notification: US Canada |
SERVICE CLAIM ALLOWANCES
NOTE: This is a 1.0-hour job | |||||
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty parts handling. |
MAKE EVERY EFFORT TO COMPLETE THIS PROGRAM AS SOON AS POSSIBLE. |
EXAMPLE COPY OF OWNER NOTIFICATION XYZ Corporation 3240 Arrow Drive Anywhere, YZ 99999 PRIORITY - PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING AN ADDITIONAL HARNESS MODELS INVOLVED - CERTAIN 336D 2, 336D 2L, AND 340D 2L EXCAVATORS Dear Cat Product Owner: An additional harness needs to be installed on the products listed below. The existing monitor can have various incorrect displays. You will not be charged for the service performed. Contact your local Cat dealer immediately to schedule this service. The dealer will advise you of the time required to complete this service. If you are no longer the owner of this product(s), please contact your local Cat dealer so that our records can be updated. Please refer the dealer to their Service Letter dated 28Apr2014 when scheduling this service. We regret the inconvenience this may cause you, but urge you to have this service performed as soon as possible to prevent unscheduled downtime. Caterpillar Inc. Identification #(s) Attached to 28Apr2014 Service Letter |
1. Inspect the monitor function, if the monitor malfunctions occur on the screen with NO throttle dial, Active error codes, Maintain information malfunction, replace with a new monitor. Note: Replacement of the monitor is not covered under this Service Letter program. |
Image1.1.1 |
2. Remove the original harness line from the motor of electric priming pump. Refer to Image1.2.1. |
Image1.2.1 |
3. Install new harness assembly connect to the motor of electric priming pump. Refer to Image1.3.1. Note A: After tie up of the harness assembly, cut all surplus of strap. Note B: All connectors and adjacent unbraided wire are to be free of paint. Note C: The harness assembly must not interfere with any sharp metal edges and fuel lines. |
Image1.3.1 |
4. Install the fuse of electric priming pump in order to recover priming pump function. Refer to Image1.4.1 for the location of the EPP fuse. |
Image1.4.1 |