1997/02/24 Caterpillar


Information Needed For VIMS Support {7601}

Usage:


5130 (5ZL, 7TJ),
5230 (7LL) Excavators;
784B (5RK) Tractors;
785B (6HK),
789B (7EK),
793B (1HL),
793C (4AR) Trucks;
992G (7HR),
994 (9YF) Wheel Loaders

Provide the following information when calling for VIMS support.

All product support questions need to reference the machine (engine) serial number and service meter hours.

The source software part number and configuration software part number are needed for VIMS equipped machines.

The Version of VIMS-PC, Common Services System (CSS), and Information system Builder (ISB) as well as the type of operating system (Windows, Windows 95), processor type (386, 486, Pentium) and the amount of RAM installed will help the service engineer resolve your support questions.

Caterpillar Information System:

1997/02/24 Resetting Event Recorder And Service Lamp For VIMS {7601}
1997/02/24 Lubrication Pump Group Container Assembly Now Available As A Serviceable Part {7540,7510}
1997/02/24 Tooling Available To Tighten Cab Mounting Bolts {7301,0602,0765}
1997/02/24 New Larger Steel Retainers Used In Return Line Manifold Increase Service Life {5057}
1997/02/24 Some Service Parts Available For Engine Fuel Injection Pump {1251}
1997/02/17 VIMS-PC Version 2.1 Now Available {7601}
1997/02/17 New Motor Rotating Group Used And New Swing Motor Group Used To Improve Handling {5058}
1997/02/10 Updates To Hydraulic Excavator Engine Due To Underspeed Electronics {1408,1920}
1997/02/10 New Hose Used In Hydraulic Front Lines For Combining Stick Flow Between Control Valves Provides Longer Service Life {5057}
1997/02/10 Hydraulic System Pressure Relief Valve Substitution {5069,5072}
1997/02/03 New Gasket With Integral Rubber Seal Used Between Air Compressor And Front Housing {1803}
1997/02/03 North American Sources For Barum® Original Equipment Manufacturer Tires {4203}
1997/03/03 New Circuit Breaker Panel Base Improves Reliability {1417}
1997/03/03 Improved Bushing O-Ring Seal Available For Injection Pump Groups {1251}
1997/03/03 New Harness Assembly For 3500 Electronic Unit Injector (EUI) Engines And 3500B Engines {1408}
1997/03/03 Installation Of Piston Pin Retainer {1215}
1997/03/10 Technical Information "Bargain List" {0374,0375}
1997/03/10 Correct Identification Of Flexible Coupling Group {3252}
1997/03/10 Identifiers Detect Contaminated Air Conditioning Refrigerant {1800,1802,7320}
1997/03/10 Proper Tensioning Of V-Belt Improves Air-Conditioning Compressor Service Life {1807,7320,1800}
1997/03/17 New Washers Used In Oil To Air Cooler Group To Improve Service Life{1374}
1997/03/17 New Bolts And Washers Used To Retain Track Tensioner Cylinder Rod Seal{4197,4157}
1997/03/17 The Addition Of Washers To The Boom Valve In The Main Hydraulic Control Improves Controllability{5051,5461}
1997/03/17 Bottom Dump Cylinder Has Stronger Cylinder Cap{5457}
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