PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE RAIN CHANNELS ON CERTAIN XQ60 RENTAL GENERATOR SETS Caterpillar

PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE RAIN CHANNELS ON CERTAIN XQ60 RENTAL GENERATOR SETS

Usage:

TEBE8231-01

Show/hide table

19Sep2018

(Revised 26Sep2018)

U-540

Show/hide table

Before/After	PRODUCT SUPPORT PROGRAM FOR INSPECTING AND REWORKING THE RAIN CHANNELS ON CERTAIN XQ60 RENTAL GENERATOR SETS
7274		PS46012

Show/hide table

NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46012" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

Show/hide table

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

Show/hide table


NOTE:	This Revised Service Letter replaces the 19Sep2018 Service Letter. Changes have been made to the Rework Procedure.

Show/hide table

TERMINATION DATE

31Mar2019

PROBLEM

Show/hide table

The existing rain channel may be installed upside down on a certain XQ60 Rental Generator Sets. If the existing rain channel is installed incorrectly, it can direct rain water towards the front of the radiator.

AFFECTED PRODUCT

Show/hide table

Model	Identification Number
XQ60	CF900100-00143, 146-163, 165, 168-169, 173-174, 176

PARTS NEEDED

Show/hide table

Qty	Part Number	Description
6	6C3679	RIVET-POP
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 7% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

Show/hide table

Refer to the Safety Section of the Operation and Maintenance Manual prior to doing any work.

Refer to the attached Rework Procedure.

Show/hide table

SERVICE CLAIM ALLOWANCES

Show/hide table

Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-2000 hrs, 0-24 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%

Show/hide table

NOTE: This is a 0.5-hour job

Show/hide table

PARTS DISPOSITION

Show/hide table

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.

Rework Procedure

Show/hide table

Locate package for inspection, refer to image 1.1.1
Through the plenum located at the top of the front of the package, refer to image 1.1.2., inspect package for correct orientation of radiator rain gutter panel support 485-3139. This opening in the roof is 1.82 meters above the ground, so you should use a 2 step ladder with hand rail or equivalent.
There are 2 supports. One support is located at the top of the radiator opening. The other support is located at the bottom edge of the radiator opening.

Image1.1.1

Image1.1.2

When the radiator rain gutter panel support is correctly installed the round corner of the gutter edge should be viewable from the plenum. Refer to Image 1.2.1.
If a chamfered corner can be seen then the orientation is incorrect. Refer to Image 1.2.2.
If the gutter panel supports are installed correctly then no further action is required. If the gutter panel supports are installed incorrectly they may channel water into the package and they must be reoriented following the below procedure.

Image1.2.1

Image1.2.2

If it is necessary to remove and replace the rain channels, then the
front access panel must be removed. Locate access panel on front of
package, refer to image 1.3.1. Remove 8 bolts fastening panel to front
of package. Remove panel. Retain panel and bolts.

Image1.3.1

To re orientate, remove 3 rivets attaching each support to panel.
Rivets can be removed by drilling out. Use 3/16? dia drill bit to drill
out only the rivet head. Use care to not damage supports during rivet
removal. Retain supports. Do not remove or damage seal between radiator
and supports. Refer to Image 1.4.1.

Image1.4.1

Reinstall supports. Supports must be installed with angled edges toward
the radiator and round edge corners toward front of packages. Carefully
insert back edge of support into radiator seal. Refer to Image 1.5.1.