PRODUCT SUPPORT PROGRAM FOR REPLACING THE E-FAN ON CERTAIN 320 AND 323 NGH EXCAVATORS Caterpillar


PRODUCT SUPPORT PROGRAM FOR REPLACING THE E-FAN ON CERTAIN 320 AND 323 NGH EXCAVATORS

Usage:

TEBE8199-00

03Oct2018


U-555
A-404
D-482
O-490

 

After Failure Only

  
  

PRODUCT SUPPORT PROGRAM FOR REPLACING THE E-FAN ON CERTAIN 320 AND 323 NGH EXCAVATORS

1356
PS53867
NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program can only be administered after a failure occurs. The decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS53867" as the Part Number and "7755" as the Group Number. Use "96" as the Warranty Claim Description Code and use "Z" as the SIMS Description Code.

NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.


TERMINATION DATE

31Oct2020

PROBLEM

The existing e-fan can fail on certain 320/323 NGH Excavators.

AFFECTED PRODUCT

Model Identification Number
320 BR600150-00383

HEX00111-00112, 115-120, 122-200, 202-374, 376-444, 446-451, 453-454, 456-459

YBP00131-00294, 324

ZBN00231-00541, 543-551
320 GC BR400150-00253

DKJ00221-00407, 409-414

KTN00103-00105, 107-132

ZBT00171-00240, 242-277
323 BR900150-00178

DWF00121-00135

RAZ00121, 123-153, 155-170, 172-195, 197-200

YBL00201-00393

PARTS NEEDED

Qty

Part Number Description
1 4841456 STRAP-CABLE
1 5108095 FAN AS-AXIAL
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 12% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.


ACTION REQUIRED

Replace existing failed e-fan with a new 510-8095 Axial Fan Group. Refer to Image1.

Refer to the Service Manual if/as necessary.

1. Cut and remove the strap.

2. Replace the existing e-fan with a new 510-8095 Axial Fan Group. Tightening torque is 15 +/- 3 N.m.

3. Fix the harness of the e-fan with a new 484-1456 Cable Strap. Cut off the surplus of the strap.
Image1

SERVICE CLAIM ALLOWANCES

Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-5000 hrs,
0-60 mo 
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
 NOTE: This is a 0.5-hour job



PARTS DISPOSITION

Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
 
 
 

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