PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR GUARD ON CERTAIN C13, C15, AND C18 GENERATOR SETS Caterpillar
PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR GUARD ON CERTAIN C13, C15, AND C18 GENERATOR SETS
Usage:
TEBE8182-00
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09Oct2018
D-494
O-501
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Before/After
PRODUCT SUPPORT PROGRAM FOR REPLACING THE GENERATOR GUARD ON CERTAIN C13, C15, AND C18 GENERATOR SETS
7150
PS46031
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NOTE:
Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.
NOTE:
This Program must be administered either before or after failure.
In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46031" as the Part Number
and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code.
If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.
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NOTE:
The information supplied in this service letter may not be valid after the termination date of this program.
Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.
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TERMINATION DATE
30Apr2020
PROBLEM
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Units may have been shipped from factory with the wrong IP Rating generator guard on certain C13, C15, and C18 Generator Sets.
SCREEN GP-BASIC (as needed - see Rework Procedure)
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.
ACTION REQUIRED
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Refer to the attached Rework Procedure.
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SERVICE CLAIM ALLOWANCES
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Product smu/age whichever comes first
Caterpillar
Dealer Suggested
Customer Suggested
Parts %
Labor Hrs%
Parts %
Labor Hrs%
Parts %
Labor Hrs%
0-10000 hrs, 0-18 mo
100.0%
100.0%
0.0%
0.0%
0.0%
0.0%
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NOTE: This is a 1.0-hour job
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PARTS DISPOSITION
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Handle the parts in accordance with your Warranty Bulletin on warranty parts handling.
Rework Procedure
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1) If you have an IP21 Guard as shown in the picture below for an A Frame generator then you need to remove this guard.
Image1.1.1
2) Remove the nuts and bolts as shown below and remove guard (keep the nuts & bolts)
Image1.2.1
3) Depending on the generator frame size, replace guard with the following parts and reattach using the bolts removed from original guard.