PRODUCT SUPPORT PROGRAM FOR REWORKING THE DAMPER GUARD ON CERTAIN C32 MARINE ENGINES Caterpillar

PRODUCT SUPPORT PROGRAM FOR REWORKING THE DAMPER GUARD ON CERTAIN C32 MARINE ENGINES

Usage:

TEBE8193-01

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20Sep2018

(Revised 26Mar2019)

D241
D244
D440
D447
D480
D484
E300
E310

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Before/After (Limited distribution)	PRODUCT SUPPORT PROGRAM FOR REWORKING THE DAMPER GUARD ON CERTAIN C32 MARINE ENGINES
1205		PS46013

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NOTE:

Caterpillar’s obligations under this Service Letter are subject to, and shall not apply in contravention of, the laws, rules, regulations, directives, ordinances, orders, or statutes of the United States, or of any other applicable jurisdiction, without recourse or liability with respect to Caterpillar.

NOTE:

This Program must be administered either before or after failure. In either case the decision whether to apply the Program is made by the dealer. When reporting the repair, use "PS46013" as the Part Number and "7755" as the Group Number. If administered before failure, use "56" as the Warranty Claim Description Code and "T" as the SIMS Description code. If administered after failure, use "96" as the Warranty Claim Description Code, and "Z" as the SIMS Description Code.

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NOTE:

The information supplied in this service letter may not be valid after the termination date of this program. Do not perform the work outlined in this Service Letter after the termination date without first contacting your Caterpillar product analyst.

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NOTE:	This Revised Service Letter replaces the 20Sep2018 Service Letter. Changes have been made to the Affected Product.

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TERMINATION DATE

30Sep2020

PROBLEM

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The existing guard can limit air flow on certain C32 Marine Engines. If the existing damper guard reduces air flow during certain operating conditions it can/will reduce damper life and result high torsional vibration on the front gear train.

AFFECTED PRODUCT

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Model	Identification Number
C32	SDN00121, 211, 213, 266, 269, 283-284, 291, 294, 303, 307-309, 579-580, 636, 638, 682-683, 764, 772, 776, 778-779, 781-783, 785, 788-789, 792-795, 797, 1475, 1477-1478, 1482, 1560, 1562

PARTS NEEDED

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Qty	Part Number	Description
4	5P1075	WASHER-HARD
2	8T1296	WASHER-SOFT
1	8T5409	STUD-TAPERLOCK
3	9L1321	STUD-TAPERLOCK
1	2133199	DAMPER AS
3	3512247	BOLT-HEX HEAD
4	3513222	SPACER-BOSS
1	3529719	GUARD AS-DAMPER
1	3545701	BOLT-HEX HEAD
In order to allow equitable parts availability to all participating dealers, please limit your initial parts order to not exceed 32% of dealership population. This is an initial order recommendation only, and the ultimate responsibility for ordering the total number of parts needed to satisfy the program lies with the dealer.

ACTION REQUIRED

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Review the safety actions in the Operation and Maintenance Manual.

Step 1: Remove existing damper guard.

Step 2: Remove existing damper and replace with new damper. Refer to Disassembly and Assembly, UENR3257, "Vibration Damper and Pulley - Remove and Install".

Step 3: Remove lower bolt from jacket water pump cover shown in Image1.

Step 4: Install new damper guard with hardware as shown in Image2.

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Image1

Image2

SERVICE CLAIM ALLOWANCES

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Product smu/age whichever comes first	Caterpillar		Dealer Suggested		Customer Suggested
Product smu/age whichever comes first	Parts %	Labor Hrs%	Parts %	Labor Hrs%	Parts %	Labor Hrs%
0-40000 hrs, 0-72 mo	100.0%	100.0%	0.0%	0.0%	0.0%	0.0%